Portfolio Recovery Reviews

Updated August 20, 2015
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5.0
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Portfolio Recovery Chairman, President, and CEO Steve Fredrickson
Steve Fredrickson
6 Ratings

Pros
  • You have the opportunity to make a lot of money with the bonuses (in 2 reviews)

  • The start out pay isn't bad and the incentive bonus is unlimited, you can definitely make a lot of money working with this company (in 2 reviews)

Cons
  • Very high turn over rate, great company to work for if you are uneducated or just need a job while you look for another one (in 3 reviews)

  • Upper management were like hawks (in 3 reviews)

More Pros and Cons

8 Employee Reviews

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  1. Human Resource

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee Relations in Norfolk, VA
    Former Employee - Employee Relations in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Portfolio Recovery (More than 10 years)

    Pros

    Great company to work for with a competitive salary

    Cons

    Various tiers of management can be challenging at times.

    Advice to Management

    Continue to develop your employees


  2. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Legal Clerk in Norfolk, VA
    Former Contractor - Legal Clerk in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Portfolio Recovery as a contractor (Less than a year)

    Pros

    Great people to work with. On site Cafe and fitness center.

    Cons

    Very strict about breaks and going to the bathroom

    Advice to Management

    Ease up a bit.


  3. Helpful (2)

    IT Infrastructure - Positive experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Infrastructure Administration in Norfolk, VA
    Current Employee - IT Infrastructure Administration in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Portfolio Recovery full-time (More than 3 years)

    Pros

    PRA is a very fast-growing, medium-sized business. Working in the IT department has been great. Management is willing to take chances and trust employees to do their jobs efficiently, and recognize hard work.

    Cons

    Though PRA is growing into a large, international business with around 5000 employees, some aspects of the company are stuck in "small business mode".

    Advice to Management

    Focus on employee retention and competitive salary.


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  5. The value of working for upper management that is ethical, and moral.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in Virginia Beach, VA
    Former Employee - Collections Representative in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Portfolio Recovery full-time (More than 3 years)

    Pros

    Portfolio has upper management that truly cares about their employees. I worked for Portfolio for many years. I felt the support of all the people I worked with to assist, educate, and motivate at every opportunity. I honestly am surprised to hear such negative comments regarding the training, and the management staff. I cannot believe things have changed that much since I have left. I can only recommend that disgruntled employees reach out to their superiors, and honestly discuss their concerns. I have such respect for the company ... I would be surprised if things have changed that much.

    Cons

    Portfolio is one of the best places to work for in the collections field. Upper Management cares about their employees, and enthusiastically supports those employees that are eager to learn, and to embrace their responsibilities, and eager to move on up with the company.

    Advice to Management

    I found leadership within the company to be concerned about their employees, and to assist each person that is eager to move upward with the company to do so.


  6. Outstanding place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Manager in Hutchinson, KS
    Former Employee - Senior Operations Manager in Hutchinson, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Portfolio Recovery full-time (More than 3 years)

    Pros

    Great pay and benefits! Career instead of a job. Outstanding future opportunities for the company and employees

    Cons

    Hours...it's not an 8-5 job

    Advice to Management

    Not consistent with policies and procedures


  7. Helpful (1)

    Some of the smartest people I have ever worked with.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Norfolk, VA
    Current Employee - Human Resources in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Portfolio Recovery full-time (Less than a year)

    Pros

    On-site gym, corporate personal trainer, cafeteria, not in a downtown (directly off interstate)

    Cons

    Younger company, still working out more formal processes within

    Advice to Management

    This is an outstanding company to work for, opportunities are endless


  8. Best Place I ever worked

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative in Hampton, VA
    Former Employee - Account Representative in Hampton, VA
    Recommends

    Pros

    Bonuses, Bonuses, Bonuses!!! Oh did I mention Bonuses?

    Cons

    Sometimes the managers could be unprofessional and "ghetto" like the weren't properly trained to be as professional as they should be for a manager.

    Advice to Management

    When you need someone to do something, ask them instead of telling them or odering them to do something. yes.


  9. Learning Experience

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative
    Former Employee - Account Representative
    Recommends
    Approves of CEO

    Pros

    good pay, great bonuses, great coaching,

    Cons

    portfolio assign to you may not have any regular paymentss coming in. Have to build you own from the ground up. bad language from debtors

    Advice to Management

    continue the good work



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