Portrait Innovations Reviews

Updated August 24, 2015
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John Grosso
145 Ratings

Pros
  • Perfect if you like working with children (in 6 reviews)

  • Your co-workers are usually fun to work with, depending on each studio's crew and pay isn't bad (in 6 reviews)

Cons
  • You can't enjoy the holiday season with your family (in 18 reviews)

  • You are required to maintain a certain sales average ( (in 15 reviews)

More Pros and Cons

261 Employee Reviews

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  1. Helpful (1)

    To many changes, and not good changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Portrait Innovations full-time

    Pros

    Great pay. Garenteed over time during the holidays. Coworkers like a family. Quick advancement within studio. Locations all over the country makes it easy to transfer.

    Cons

    No personal life/work balance. Holidays are controlled chaos. Poor upper management. Sometimes unrealistic goals. No perks to taking on stress of manager especially when you find out you 'mod' makes more money than you.

    Advice to Management

    I'm not saying Bahamas every year. But a manager meeting refreshes everyone. Gets managers excited about doing their job to the max an encourages associates to work hard to become a great manager too. Get out there meet an thank the people that keep your company alive. Add 1 extra person to each staff. The studio can't function well (especially during the holidays) when one person calls out or gets hurt an can't work.


  2. Don't take sales stress personal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer
    Current Employee - Photographer
    Recommends
    Approves of CEO

    I have been working at Portrait Innovations part-time

    Pros

    Employees and store management are great. It is a fun environment most times and you get to meet a lot of people and help them make memories. Great hourly pay for part time.

    Cons

    Sales pressure is high. It's understandable that sales are a key part of the job but it's hard to maintain averages with the way the company promotes 9.99 or 12.99 coupons.

    Advice to Management

    Better explain the APC ($19.99) collection in ads. Make the CD available on it's own for a reasonable price that wouldn't kill sales.


  3. To Good To Be True

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Portrait Innovations full-time

    Pros

    Decent pay. Non commission so you are pretty stable, and raises are fairly generous when they get around to giving them. The work itself is fun for the bulk of the year, and you get to learn some photography skills that a lot of places gloss over. Depending on where you work, managers and the traveling managers are great employees with a lot of experience.

    Cons

    Upper management does not care about you. At a certain level, you are considered to be quickly replaceable and they have no problems firing an employee that isn't working hard enough (like Steve Jobs, but without the black turtleneck). Your schedule is garbage. You have two days off Monday, and another rotating day. This rotating day will occasionally be both Saturday and Sunday and you'll work longer hours during the week (which is usually totally worth it). If you have a regular engagement any day but Monday (which most stores are closed), cancel it. No they can't guarantee being able to take lunch for it then, even if it's short. No, you can't be promised to get off early. No exceptions. Your schedule will likely change from day to day as well, as appointments book up. The only exception is your last day of the week, in which if you stay even a minute overtime you risk getting into some serious hot water (except, of course, for the holidays, in which you may work 50 to 60 hours a week. It's not a great time, but those ARE some lovely paychecks) Vacations are difficult at best to take, as over a quarter of the year is taken up by "Blackout", in which nobody gets to use time off. This means that the rest of the year you will be climbing over fellow employees to get the days you want. This also means if you live away from your family and can't get to them and back over the Christmas Eve/Christmas Day you have off, tough stuff friend, because we are open on the 26th and you will be needed. Traveling to other studios is listed as an optional component of the job, but if they need you at another studio within 60 miles of your store they can (and will) make you go (to be fair, I love traveling). The worst thing, however, is the sales average. You are expected to maintain an overall dollar amount, measured over both one and four weeks. Most of the time it's fairly reasonable, however if you get a bad run of sales and slip at the wrong time of year, you are out of luck (and a job). Also, if you are considering part time work, you will need to keep every weekend clear but may not work for months on end depending on how busy the studio is. You'll work every weekend (and likely weekdays) around Christmas and Easter, but outside of that it varies from studio to studio. Also, the company itself will never provide a reference for you, and expect you to hold to a VERY strict non-compete agreement. Your only hope for getting a reference when you leave is if a manager or fellow employee does it.

    Advice to Management

    Work your part timers. I understand the thoughts behind keeping them off weekends, but that means when you really need them, they are under trained and don't have the self confidence they need to pull their weight.


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  5. Very Corporate Photography

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Photographer in Cottage Grove, MN
    Former Employee - Photographer in Cottage Grove, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Portrait Innovations full-time (Less than a year)

    Pros

    Great way to get photography experience. Paid training. Worked with a variety of families.

    Cons

    They have so many corporate standards that they forget about what the customer really wants while making photographer fulfill so many numbers of backgrounds, poses etc. High turnover of employees

    Advice to Management

    Leave a little creative flexibility for the photographer and the customer to make the session more personal to them which will create a better sales experience and get more returning customers.


  6. Studio Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Portrait Innovations full-time

    Pros

    Competitive Salary; attractive incentives plan

    Cons

    Long hours, required to work weekends, horrible culture


  7. manager on duty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Memphis, TN
    Former Employee - Manager in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Portrait Innovations full-time (Less than a year)

    Pros

    Get to work in photography

    Cons

    No work/life balance during busy season. Low pay, no health benefits. Require a $110 average but constantly pitch and advertise 9.95 portrait package. Set appointments every 10minutes but an appointment takes at least 30 minutes when dealing with 2yo kids. I worked from 7am- 10pm 6 days a week from October to January just to be fired when busy season was over. Really high turnover

    Advice to Management

    Get rid of cheap one pose package in low income areas with low volume studios or lower your targeted studio studio averages.


  8. M.O.D. Photographer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager On Duty in Waco, TX
    Former Employee - Manager On Duty in Waco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The Children and Families that have personalities. Learning about people and how they work. Most of the people you work with are a delight, the ones that don't get their feelings hurt over every honest thing you say. This is a developing company, there is always room for improvement, advancement and pats on the back. You will be able to be yourself here, you will feel at home. I always said we were like clowns, you put your goofy face on, have fun, make memories with all types of different people and enjoy every second of it. The sad thing is if you work here and are wanting to leave you almost feel stuck. Because you are never going to enjoy a job as much and make good money at the same time like you do here.

    Cons

    If you have a family that you want to see, I don't recommend working here. This job gives you no life. If you are scheduled at specific times, they will almost always change.This is Retail, you work according to appointments booked and the time of the year. Management is always in and out, if you cant handle Christmas season without having control over your personal average than you will most likely be fired after all your hard work, sweat and sacrifices.

    Advice to Management

    Make sure you pay attention to the little details, motivate your team even if they don't know how to motivate you. Don't procrastinate, don't be lazy, and teach your associates everything they need to know. It makes everything smoother. You have a lot on your shoulders, breath... you are doing a good job. :)


  9. You will have no life if you work here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Portrait Innovations full-time (Less than a year)

    Pros

    Pay starts at $11 an hour.

    Cons

    Single handedly the worst position I have ever had. A day off? Ever? Nope. The days the studio is closed are considered your days off, even though there's not the option of working those days anyway. Also, from October-January, and May is almost entirely blacked out for vacation days. The only "day off" you can get is to not be put on the schedule that day - but you'll be on-call, and if called in, and you can't make it (say because you needed to go out of town) you get a no-call no-show and a write up. So even if you get a day off, don't plan anything. That means you'll never have a Friday, Saturday or Sunday off, ever. One of my co-workers used a vacation day for a Saturday. Her first weekend day off in the 8 months she'd worked there. Also, forget about regular breaks. On a busy day, you'll work 7hrs of your 10 hours straight - and that's during the slow summer season. Though you're supposed to receive two 15min breaks in addition to your lunch. And lunches? Sometimes they're an hour, sometimes 30min - and sometimes they're TWO hours. Basically a split shift - work 8:30-11, then 1-8. You will have no life if you work here. Training is focused almost solely on sales and so are all of the company practices. This is a sales company, not a photography studio. The photography protocols take away any chance at creativity. Sales quotas control your job security, but with constant $10 and $15 specials, how can you be expected to sell $300? Most packages include more photos than anyone needs and products they don't want.

    Advice to Management

    Let your employees have a day off. Properly train your employees. Give some encouragement.


  10. Never Again!!!!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pays really good money, and you get to meet bunches of great people

    Cons

    But the money isn't good enough to put up with all the BS you go through working there, micro management is really bad too!!


  11. Helpful (1)

    Studio sales

    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Portrait Innovations full-time (Less than a year)

    Pros

    The pay is decent and you get to meet new people. The company even teaches you how to operate the camera.

    Cons

    Lunch breaks are sometimes skipped or even cut short. You are hired under false pretenses. You're told that you are hired as a FT permanent employee when in all reality they're using you to cover their busy season. At the end of that season they only keep the people who have hundreds of dollars in sales after each daily session. They lure the customer in under the $19.99 special in hopes that on of their sales people talked the customer into a $300 package.

    Advice to Management

    Be upfront with your employees and let them know that you are more interested in sales than actual customer service,



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