Post Office Reviews

Updated April 19, 2015
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3.2
26 Reviews
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Post Office Chief Executive Paula Vennells
Paula Vennells
5 Ratings

Employee Reviews

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  1. Family Friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Post Office Clerk in Nottingham, England (UK)
    Former Employee - Post Office Clerk in Nottingham, England (UK)

    I worked at Post Office part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Family friendly hours, free uniform

    Cons

    Sales culture, target driven, Saturday working

    Advice to Management

    Remember the customer focus that the Post Office used to have

  2. Customer Adviser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Post Office

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    A good Family friendly employer

    Cons

    No opportunities for growth at all

    Advice to Management

    Make better career paths

  3. how hey continue to exist is a 21st C mystery

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - PMO Manager in Chesterfield, England (UK)
    Former Employee - PMO Manager in Chesterfield, England (UK)

    I worked at Post Office (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    opportunity to get away with doing nothing on full pay....................sadly leads to boredom

    Cons

    inability of 'management' to steer a pedalo, let alone a ship the size of this fails to deliver on so many fronts

    Advice to Management

    head for the nearest iceberg

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  5. Great environment to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care in London, England (UK)
    Former Employee - Customer Care in London, England (UK)

    I worked at Post Office

    Pros

    well-structured work and development plans

    Cons

    It can be a little bit bureaucratic in terms of moving from one department to another

    Advice to Management

    n/a

  6. Helpful (1)

    Didn't even make it past training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Consultant in Romsey, England (UK)
    Former Employee - Customer Consultant in Romsey, England (UK)

    I worked at Post Office part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The office I was going to work at was quite nice. Friendly team, even the manager was nice despite being utterly useless.

    Cons

    - Horribly overlong and boring training classes
    - I was sent from Southampton to Swindon for training and they failed to book me a hotel
    - The hotel they 'claimed' to have booked for me was a dank, disgusting guest house in an alleyway next to a horrible pub
    - Lied to me about working hours. I was a casual, but they said I'd get 35 hours a week guaranteed for the first 4 weeks. That never happened.
    - Told me I would get laid off in 12 weeks only after I had accepted the offer.
    - No clear directions given as to where to go for the training classes.
    - Manager damn near impossible to get ahold of for assistance, even through her mobile.
    - Told that you have to work on short notice which puts strain on your personal life
    - Give you a 0 hour contract so they don't have to offer you work, but they'll always demand you to come in when they need you. Unbalanced and unfair.

    Advice to Management

    Be a bit more courteous to your new potential employees.

    I got another job offer while training for the Post Office and left prematurely to pursue the other opportunity. Horrible working ethic that's extremely neglecting.

  7. Good fun, excellent people, great personalities, flexible working

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Development Manager in Old Street, England (UK)
    Former Employee - Commercial Development Manager in Old Street, England (UK)

    I worked at Post Office full-time (More than 3 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Good fun, excellent people, great personalities, flexible working

    Cons

    Governance is time consuming and can be difficult

  8. customer advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Post Office as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    easy job,when there's no queues

    Cons

    always understaffed ,long working hours

  9. Helpful (1)

    Feels like you are working for a business with a fantastic tradition, but now has to find a new role in people's lives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in London, England (UK)
    Former Employee - Branch Manager in London, England (UK)

    I worked at Post Office full-time (More than 10 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Good terms and conditions, good opportunities to get promoted and earn more if you want yo work in London

    Cons

    Too many arbitrary targets which are not focused on customers needs. Feels like the company wants to decide what customers want to buy, won't listen to what customers actually want.

  10. I loved working there, great people, wonderful team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Advisor in Reading, England (UK)
    Current Employee - Customer Advisor in Reading, England (UK)

    I have been working at Post Office full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Salary is pretty good, they offer more then most of the banks on hight street

    Cons

    Always long queue and lots of angry customers

    Advice to Management

    More staff

  11. Helpful (1)

    Good company but no long term career security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Manager in London, England (UK)
    Former Employee - Security Manager in London, England (UK)

    I worked at Post Office full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great company, great benefits. Best of both worlds; govt and private sector

    Cons

    Post Office undergoes redundancies way too often. Post Office Security has a large turnover of staff. No job security.

    Advice to Management

    Review the way the Post Office Security Div. is managed. No continuity. Experienced staff leave in the their droves every 18 or so months

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