Post Office Reviews

Updated July 27, 2015
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Post Office Chief Executive Paula Vennells
Paula Vennells
9 Ratings

33 Employee Reviews

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  1. Post office

    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Post Office

    Pros

    In control of your work

    Cons

    No benefits for a year.


  2. customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Grantham, England (UK)
    Current Employee - Supervisor in Grantham, England (UK)

    I have been working at Post Office full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the customers you never know what you are going to deal with next, its such a varied job chatting away to find out holiday plans or anything thats coming up in there lives. sometimes you can tailor the chat to providing them with information so they buy from the postoffice insurance or giftcards or they want to check out our other products, so hence great job the best l have had.

    Cons

    only one, you don't allways have chance to chat to the older people to find out if they are ok, sometimes we are the only people they see if they live on there own. a bit like hairdressers really!!!

    Advice to Management

    more involement in the day to day running of a busy postoffice and jump on a counter. to help out customers love that and smile


  3. Lots to learn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Adviser in Colchester, England (UK)
    Current Employee - Customer Adviser in Colchester, England (UK)

    I have been working at Post Office full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    No days ever the same, I like the variety of things we get to do and love meeting and talking to the customers!We are lucky enough to have such a nice team who ae all very helpful towards each other.

    Cons

    The only thing that can be frustrating is when customers personally take things out on you that are beyond your control, But I guess this is the same anywhere.


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  5. 'Post Office'

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Post Office

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very good work environment and challenging experiences.

    Cons

    Career opportunities could be better.


  6. it was a fantastic job years ago

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counter Clerk in Truro, England (UK)
    Former Employee - Counter Clerk in Truro, England (UK)

    I worked at Post Office full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    working with the general public,

    Cons

    selling hard to the public, it wasn't nice.

    Advice to Management

    Please care about your customers and look after them.


  7. Helpful (1)

    Right organisation just wrong time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in London, England (UK)
    Current Employee - Project Manager in London, England (UK)

    I have been working at Post Office full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Forward looking, ambitious organisation. Dedicated workforce. Employment here allows for a good work life balance.

    Cons

    Strategic changes have been detrimental to the organisational culture and working environment. Lower level staff taken for granted.

    Advice to Management

    More can be done to develop current staff and recognise their knowledge and experience is just as valuable as bringing in external expertise.


  8. customer respresentative

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Post Office

    Pros

    pay is good as well as your job role

    Cons

    busy environment, hardly any alone time


  9. Helpful (2)

    Reality v Fantasy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Campaign Manager in London, England (UK)
    Former Employee - Digital Campaign Manager in London, England (UK)

    I worked at Post Office full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Looks good on your CV. Some good people in certain parts of the business (head office-wise) still in the office at 1730? You'll be the only person there. Salaries okay, especially if you get on the contracting / daily rate gravy train.

    Cons

    Incompetent leadership. Say the wrong thing to one particular senior person and you'll be marched out of the building right away - whatever your role / seniority - you'll get a cash sweetener and will keep quiet about it of course. Any one who has worked in head office for more than a year or two will have become aware of this bizarre culture. 'Jobs for the boys' - some people completely lacking in relevant experience joining at director level because they worked for someone who knows someone...

    Advice to Management

    Just hope you get yet another £1 Billion plus government subsidy to run this unsustainable business - or you're stuffed.


  10. Marketing Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - -- Not Listed --marketing Manager in London, England (UK)
    Current Employee - -- Not Listed --marketing Manager in London, England (UK)

    I have been working at Post Office full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Huge product range so lots of opportunities to broaden experience

    Cons

    Zero career development. Too much red tape & process. FS compliance has way too much power and frequently stymies campaigns that other brands would use without hesitation.

    Advice to Management

    Make dramatic changes. Invest in the people you have left and listen to them.


  11. Family Friendly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Post Office Clerk in Nottingham, England (UK)
    Former Employee - Post Office Clerk in Nottingham, England (UK)

    I worked at Post Office part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Family friendly hours, free uniform

    Cons

    Sales culture, target driven, Saturday working

    Advice to Management

    Remember the customer focus that the Post Office used to have



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