PostNet Reviews

Updated April 15, 2015
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  1. Postnet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PostNet

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Amazing family run and fun

    Cons

    None at all at all at all

  2. No chance to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at PostNet part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great people, mostly great customers. Depends on the owner of your store, but mine was a great guy to work for.

    Cons

    No chance to advance, poor pay

    Advice to Management

    Not so much to franchisees, but to PostNet management - adjust your franchise business model to allow franchisees to pay more.

  3. Loved this job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Computer Services Tech in Greensboro, GA
    Former Employee - Customer Service Representative/Computer Services Tech in Greensboro, GA

    I worked at PostNet full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I loved giving one-on-one customer service a building rapport with regular customers. This is a great place to interact and help customers with their printing and shipping needs. I had the opportunity to use my computer skills to assist customers with word processing, graphic design and specialized documents.

    Cons

    It crazy at the holidays, especially Christmas, with so much packaging and shipping.

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  5. Helpful (1)

    Good workplace but Designers would be off with some prior retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Designer in Rogers, AR
    Former Employee - Graphic Designer in Rogers, AR

    I worked at PostNet full-time (Less than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Up to $100 towards health insurance (calculated to the exact amount if your insurance is less than $100), Friendly owners/staff, don't have to clock out for lunch unless you leave the plaza, good experience for those wanting to get into retail design and equipment usage. Training for all retail and packaging services so they won't turn away those without experience. Owners understand the accidents happen.

    Cons

    Designers are expected to also be able to package and ship goods, work the cash register, and do other retail based tasks that they may not be trained for beyond what they learn in store. While they do help you if you're inexperienced with how to handle things when they go badly if a customer gives the store a bad review because of your poor service you will get in trouble. This is not just limited to bad behavior like rudeness or language but can also include situations like getting flustered because the computer system crashes or if the shipping program takes several attempts to print a label for a package (which happens a lot).

  6. There way or no way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk in Lake Forest, IL
    Former Employee - Clerk in Lake Forest, IL

    I worked at PostNet part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    They had good hours for customers, many services and was in a good location

    Cons

    They were ripping people off with shipping and graphic orders. The owner didn't understand how to use his equipment like xerox or computers. They didn't train because they were too busy with their personal life as well with the business. They refused input on better ways to enhance services. Their main computer software was out of date.

  7. Franchise Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PostNet full-time (More than 3 years)

    Pros

    PostNet stores are all individually owned franchise businesses were you work one on one with your customers, helping them find the best, fastest, and cheapest way to ship whatever the customer needs shipped. They also do custom printing and binding. A good second job for part time employees.

    Cons

    Until the business is successful and they can hire more employees working hours per day will be long, six days a week. Same goes for salary or hourly wage.

    Advice to Management

    Know what the business is about before buying a franchise. The owner of this franchise opened the store in December and then decided to base his yearly sales on that month. which is the busiest month of the year.

  8. It was good to gain experience in the retail and courier industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shop Assistant
    Former Employee - Shop Assistant

    I worked at PostNet full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It's a fast pace industry, which help you (especially as a school leaver) to find your feet in the customer care industry, on how to operate and dealing with customers directly.

    Cons

    It's almost a 12 hrs shift environment, standing on your feet most of the day, never really able to take breaks or enjoy a proper lunch to get your mind to rest a bit and then to go on again. If your not up for working under pressure then this is not for you.

  9. Good Job

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PostNet

    Recommends
    Recommends

    Pros

    nice people that give flexible hours

    Cons

    pay is low for entry level

    Advice to Management

    good company to be with

  10. 99% of PostNet's are great!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PostNet

    Recommends
    Recommends

    Pros

    One Stop Shop
    Geared for Small Business'
    Friendly atmosphere
    Great Customer Service
    Printing, Design, Shipping, Office Supplies available
    Convenient

    Cons

    Sometimes when you get hired for a position, your job entails many other responsibilies you are not compensated for.

    Advice to Management

    Better management and organizational skills, might lead to better revenue.

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