Potbelly Sandwich Works

  www.potbelly.com
  www.potbelly.com

Potbelly Sandwich Works Reviews

Updated December 16, 2014
Updated December 16, 2014
162 Reviews
2.8
162 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Potbelly Sandwich Works President and CEO Aylwin B. Lewis
Aylwin B. Lewis
88 Ratings

Review Highlights

Pros
  • Sometimes you have the pleasure of working with really great people (in 10 reviews)

  • Fun work environment, good overall environment with occasional live music (in 9 reviews)


Cons
  • Ironically upper management is theoretically blind to the lack of integrity (in 12 reviews)

  • Extremely low pay with no incentive to work hard because you only see a percentage based pay increase ONCE a year (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Associate Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Dearborn, MI
    Former Employee - Associate in Dearborn, MI

    I worked at Potbelly Sandwich Works full-time (more than an year)

    Pros

    Time-off accommodated, growth within company encouraged, training programs available, compensation increased appropriately at review

    Cons

    If you aren't generally an upbeat person, then Potbelly may not be the place for you. The focus of the company is to maintain a happy environment, engaging customers at every chance. This is not comfortable for a lot of people.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Glendale, WI
    Former Employee - Associate in Glendale, WI

    I worked at Potbelly Sandwich Works part-time (more than an year)

    Pros

    Great atmosphere and fun people to work with.

    Cons

    Better wages a lot of the work that needed to be done is worth more than 7.25

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Associate in Bolingbrook, IL
    Former Employee - Store Associate in Bolingbrook, IL

    I worked at Potbelly Sandwich Works part-time (more than an year)

    Pros

    Company culture is great, hire from within

    Cons

    Salary is not great, fight for hours sometimes

    Advice to ManagementAdvice

    Keep doing the same thing

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    An experience I treasure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Potbelly Sandwich Works full-time (more than an year)

    Pros

    I would with wonderful people, the benefits,and the room for growth made it an amazing place to work

    Cons

    Unrealistic quotas in place that can make work more stressful than it needed to be and not enough communication across teams without corporate chest beating

    Advice to ManagementAdvice

    Do away with quotas and do more to motivate people to achieve whatever goal you have

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Amazing atmosphere and great co-workers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in West Lafayette, IN
    Former Employee - Associate in West Lafayette, IN

    I worked at Potbelly Sandwich Works part-time (less than an year)

    Pros

    Friendly co-workers and customers, flexible hours, community involvement, overall company culture, great manager

    Cons

    Training seemed stretched over long time period, first 2 weeks were very frustrating but ended up getting way better

  7.  

    Great company, great values, perfect environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Lead in West Lafayette, IN
    Former Employee - Shift Lead in West Lafayette, IN

    I worked at Potbelly Sandwich Works part-time (more than 5 years)

    Pros

    The culture of the company is very open to consumer and staff input. The work atmosphere is fun and not stressful. It is a very flexible company.

    Cons

    It is a restaurant, so there are times where you have to work on the weekends and week nights. The hourly rate could be more competitive and employee benefits could be improved with offering stock options.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I have been working at Potbelly for almost a year

    Former Employee - Certified Trainer
    Former Employee - Certified Trainer

    I worked at Potbelly Sandwich Works part-time

    Pros

    I have worked at different shops, and I have only met really amazing people. Work was a lot of fun, and pretty easy to do. This was my first job and I am satisfied with it.

    Cons

    Was often sent home early due to it being overstaffed for a shift. The hours given were not very consistent either, which was quite frustrating.

    Recommends
  9.  

    Potbelly is growing - lots of opportunites

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Potbelly Sandwich Works full-time

    Pros

    Great training and development programs in place...I've seen many people excel and move up in positions over the years. If you are performing well, and express interest in moving up, there is plenty of opportunity, since we are in growth mode. The people who work at Potbelly are great.

    Cons

    I can't really think of anything..maybe more office space since we are growing? Hard to find conference space at times.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Pretty good part time pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Alexandria, VA
    Current Employee - Associate in Alexandria, VA

    I have been working at Potbelly Sandwich Works part-time (more than an year)

    Pros

    Flexibility and Management were pretty great

    Cons

    Pay could be better but overall great place to work and meet people

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    A great down to earth company that is very smart about their business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Lead in Glen Ellyn, IL
    Current Employee - Shift Lead in Glen Ellyn, IL

    I have been working at Potbelly Sandwich Works full-time (more than an year)

    Pros

    Great work ethics and work environment!

    Cons

    Pay as a manager isn't too great

    Advice to ManagementAdvice

    Benching employees give them false hope when they are not even ready for the next position

    Recommends
    Positive Outlook
    Approves of CEO

Potbelly Sandwich Works Photos

Reston Town Center
Sandwich and Shake

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