Preferred Family Healthcare

www.pfh.org

Preferred Family Healthcare Reviews

Updated December 6, 2014
Updated December 6, 2014
15 Reviews
2.6
15 Reviews
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Mike Schwend
6 Ratings

Employee Reviews

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  1.  

    Felt welcome from the beginning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Preferred Family Healthcare full-time (more than 8 years)

    Pros

    Flexibility, Tuition Reimbursement, 401k matching, Insurance, Transfer and promotion opportunities.

    Cons

    Pay is kind of low compared to other companies the same size.

    Advice to ManagementAdvice

    Hold people accountable for their actions or lack of follow-through.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Dysfunctional Family Healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Specialist in Kirksville, MO
    Former Employee - Human Resources Specialist in Kirksville, MO

    I worked at Preferred Family Healthcare full-time (more than 3 years)

    Pros

    Benefits, fellow employees, nice facilities

    Cons

    Money ORIENTED rather than people oriented. Not patient-centered enough.

    Advice to ManagementAdvice

    You couldn't do what you do without the people who HOLD the place together. Personnel are taken for granted on a regular basis. Total and complete commitment is expected from employees and yet they are treated as though they are unimportant.

    Doesn't Recommend
    Positive Outlook
  3.  

    Out patient

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Preferred Family Healthcare

    Pros

    Coworkers, flexiablity, positive work environment

    Cons

    Salary is very low for master level therapists

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  5. 1 person found this helpful  

    PFH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Operations Specialist
    Current Employee - Business Operations Specialist

    I have been working at Preferred Family Healthcare full-time (more than a year)

    Pros

    403B where the company would match you also I was able to flex my hours. Was on call 24/7 without a company cell phone and not cell phone reimbursement

    Cons

    Turn over was really high and Management didn't seem to care. Kept adding additional work to my caseload but wouldn't not consider any pay increase. My two supervisors never communicated with each other and either never knew what I was working on or doing (which could be a pro but had to keep repeating myself).

    Advice to ManagementAdvice

    Take a look at the program to see what's taking place and not keep changing everything every couple of weeks.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Hostile supervisors make a job difficult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Support Specialist in Kirksville, MO
    Former Employee - Community Support Specialist in Kirksville, MO

    I worked at Preferred Family Healthcare full-time (less than a year)

    Pros

    Great experience in psychology, mental health, healthcare, and social sciences. Challenging work!

    It is very fulfilling to teach people life skills that will improve their situation and ultimately empower them to build healthy relationships and achieve independence.

    Cons

    Supervisors should show trust and respect, offer support and council without belittling, and recognize that applying too much force does not build, it breaks.

    A leader should be kind but not rude and bold but not bully. An employee should feel like they can come to you without the risk of an accusation or reprimand.

    Advice to ManagementAdvice

    Taking time off of work should actually be time off. Employees should not have to work extra hard before and after a vacation to meet the same requirement as someone who was there the whole week.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    A terrible company to work for! Horrible management and not enough follow through with the policies of the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Support Specialist in Kansas City, MO
    Former Employee - Community Support Specialist in Kansas City, MO

    I worked at Preferred Family Healthcare full-time (more than 3 years)

    Pros

    Helping the clients and helping them achieve their potential

    Cons

    Too much confusion and poor leadership. Management never takes accountability for the countless failures of the company. Horrible success rates for the clientele which is not a good look for the organization. Very frugal and often spent more money on employee functions than taking care of the clients. There is also little to no room for growth within the company and they pay so little but require so much production.

    Advice to ManagementAdvice

    Listen to the clients and find out what will help them become more successful. Better incentives for employees and better benefits and growth within the company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    It is a great company but illegally does not hire people back who are honest on their exit interviews.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rehabilitation Technician and Associate Counselor in Trenton, MO
    Former Employee - Rehabilitation Technician and Associate Counselor in Trenton, MO

    I worked at Preferred Family Healthcare full-time (more than 5 years)

    Pros

    Set own hours somewhat. Could work weekends, weekdays off. They cheat workers out of holiday pay and overtime.

    Cons

    A lot of politics and nepotism. If you are a friend of upper management you can do whatever you like, not even come to work. Extremely hard to get time off.

    Advice to ManagementAdvice

    Don't use exit interview against people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    High expectations, low support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Counselor
    Former Employee - Associate Counselor

    I worked at Preferred Family Healthcare full-time (more than 3 years)

    Pros

    Good way to get your foot in the door for a resume building counseling job. Many front line staff members have good intentions.

    Cons

    High billable expectations and no caseload limits. At one time in an outpatient setting I had 40+ clients that I was expected to see every week. This produces poor quality care for the clients who need more individualized attention than the counselors are able to give at this level. Support from supervisors and program directors was minimal and it was very clear that paperwork and quantity of billing was more important than qualitty of client care. Training is minimal. Lots of unnecessary paperwork amounting to CYA to the highest degree.

    Advice to ManagementAdvice

    Consumers are people, not numbers. Each consumer needs to be treated as an individual, rather than an opportunity for billing.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Great company to work for, friendly staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant in Kirksville, MO
    Current Employee - Executive Assistant in Kirksville, MO

    I have been working at Preferred Family Healthcare full-time (more than 3 years)

    Pros

    Overall this company has a great time-off policy. In my current position I generally work 8a-5p with no weekend work.

    Cons

    The cons of this employer is that it is a 24hour facility. If you are hired on the clinical side, you will be required to work nights and some Holidays.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Family oriented.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Preferred Family Healthcare as an intern (less than a year)

    Pros

    assist in maintaining openness with all levels of supervision and attempt not to be judgmental with staff.

    Cons

    be realistic with services that can be provided for consumers within a given point and time.

    Advice to ManagementAdvice

    provide cross training throughout the organization.

    Recommends
    Neutral Outlook

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