Preferred Family Healthcare

  www.pfh.org
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Preferred Family Healthcare Reviews

Updated July 3, 2014
Updated July 3, 2014
11 Reviews

2.1
11 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mike Schwend
5 Ratings

Employee Reviews

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  1.  

    Great company to work for, friendly staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant  in  Kirksville, MO
    Current Employee - Executive Assistant in Kirksville, MO

    Pros

    Overall this company has a great time-off policy. In my current position I generally work 8a-5p with no weekend work.

    Cons

    The cons of this employer is that it is a 24hour facility. If you are hired on the clinical side, you will be required to work nights and some Holidays.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Hostile supervisors make a job difficult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Support Specialist  in  Kirksville, MO
    Former Employee - Community Support Specialist in Kirksville, MO

    Pros

    Great experience in psychology, mental health, healthcare, and social sciences. Challenging work!

    It is very fulfilling to teach people life skills that will improve their situation and ultimately empower them to build healthy relationships and achieve independence.

    Cons

    Supervisors should show trust and respect, offer support and council without belittling, and recognize that applying too much force does not build, it breaks.

    A leader should be kind but not rude and bold but not bully. An employee should feel like they can come to you without the risk of an accusation or reprimand.

    Advice to ManagementAdvice

    Taking time off of work should actually be time off. Employees should not have to work extra hard before and after a vacation to meet the same requirement as someone who was there the whole week.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    A terrible company to work for! Horrible management and not enough follow through with the policies of the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Support Specialist  in  Kansas City, MO
    Former Employee - Community Support Specialist in Kansas City, MO

    Pros

    Helping the clients and helping them achieve their potential

    Cons

    Too much confusion and poor leadership. Management never takes accountability for the countless failures of the company. Horrible success rates for the clientele which is not a good look for the organization. Very frugal and often spent more money on employee functions than taking care of the clients. There is also little to no room for growth within the company and they pay so little but require so much production.

    Advice to ManagementAdvice

    Listen to the clients and find out what will help them become more successful. Better incentives for employees and better benefits and growth within the company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    It is a great company but illegally does not hire people back who are honest on their exit interviews.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rehabilitation Technician and Associate Counselor  in  Trenton, MO
    Former Employee - Rehabilitation Technician and Associate Counselor in Trenton, MO

    Pros

    Set own hours somewhat. Could work weekends, weekdays off. They cheat workers out of holiday pay and overtime.

    Cons

    A lot of politics and nepotism. If you are a friend of upper management you can do whatever you like, not even come to work. Extremely hard to get time off.

    Advice to ManagementAdvice

    Don't use exit interview against people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    High expectations, low support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Counselor
    Former Employee - Associate Counselor

    Pros

    Good way to get your foot in the door for a resume building counseling job. Many front line staff members have good intentions.

    Cons

    High billable expectations and no caseload limits. At one time in an outpatient setting I had 40+ clients that I was expected to see every week. This produces poor quality care for the clients who need more individualized attention than the counselors are able to give at this level. Support from supervisors and program directors was minimal and it was very clear that paperwork and quantity of billing was more important than qualitty of client care. Training is minimal. Lots of unnecessary paperwork amounting to CYA to the highest degree.

    Advice to ManagementAdvice

    Consumers are people, not numbers. Each consumer needs to be treated as an individual, rather than an opportunity for billing.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Family oriented.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    assist in maintaining openness with all levels of supervision and attempt not to be judgmental with staff.

    Cons

    be realistic with services that can be provided for consumers within a given point and time.

    Advice to ManagementAdvice

    provide cross training throughout the organization.

    Recommends
    Neutral Outlook
  8.  

    More focus needs to be on the consumer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The supervisors try to work with you and accommodate you as much as possible. The coworkers are great to work with.

    Cons

    The salary is not great. Corporate VP's are extremely taxing, especially regarding the obtainment of contact hours. The hours are not good if you have a family you want to spend time with. The focus is not on the consumer, but on making the most money possible.

  9. 1 person found this helpful  

    The company had a great mission statement, but not enough good employees to back it up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rehabilitation Technician and Associate Counselor  in  Kirksville, MO
    Former Employee - Rehabilitation Technician and Associate Counselor in Kirksville, MO

    Pros

    Good people with good intentions

    Cons

    There is no appropriate consequence for employees who do not do their jobs well. Some employees simply are still employed because of seniority. They only do just enough to get by and that is not enough to make this company a quality company. Also, too much emphasis is put on billing, not on patient care. It seems that the company is more geared towards business rather than the general betterment of people's lives. There needs to be more reform in this company and a reevaluation of its employees. Better training and supervision is needed.

    Advice to ManagementAdvice

    In order to expect the entry-level employees to do their job well, you also need to do your job well.

    It might help to have team building activities to help the employees be a more cohesive group. There is not much communication within the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Take your time and ask questions, get to know who you will be reporting to, do not relocate at your own expense.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    Pros

    They pay well, benefits are moderate to good. The agency recieves funds from a tax to citizens, therefore some of the expectations that state and federally funded agencies have are not as stringent. They are expanding rapidly with this tax money, and have an airplane and other perks for upper managment.

    Cons

    I knew of several coworkers who had been fired and then offered another position in the agency. The staff who reported to these folks were told of the upcoming firing before the person to be let go. I observed personnel being managed by scarcasm, slamming doors, raised voices and throwing things.

    Advice to ManagementAdvice

    Consider ways to be more professional and employee friendly. Consider training and support as a way of retaining staff. There may be healthier ways for managers and vice presidents to manage stress, so perhaps some stress managment training for upper middle managment.

    Doesn't Recommend
    Positive Outlook
  11.  

    A high-paced, under-supportive treatment facility that resembles too closely the population served

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Upward mobility due to limited length of employment of many of the staff and the high level of burnout.

    Cons

    High stress and demand, limited support or structure, limited time for development of team, too focused on the business end of treatment.

    Advice to ManagementAdvice

    Work to change the climate away from the "billable hour" and toward caring for clients' and clinicians' health and well-being. Do not allow, much less demand, staff (salaried or hourly) to work more than 40-45 hours per week, even if "production" drops in the short-term.

    Doesn't Recommend
    Neutral Outlook

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