Preferred Hotel Group

www.preferredhotelgroup.com
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Preferred Hotel Group Reviews

Updated December 15, 2014
Updated December 15, 2014
12 Reviews
3.1
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
John A. Ueberroth
4 Ratings

Employee Reviews

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  1.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Preferred Hotel Group

    Pros

    Family owned, great product if you enjoy travel

    Cons

    None to speak of really

    Recommends
    Positive Outlook
  2.  

    Wonderful Family to work for! Travel Perks, Nice People, Needs improvement on management and organization!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Newport Beach, CA
    Former Employee - Anonymous Employee in Newport Beach, CA

    I worked at Preferred Hotel Group full-time (more than 3 years)

    Pros

    The pros of this job were definitely the travel! Working in the global travel industry was fun and exciting and the location of the Newport Beach office is wonderful. The Ueberroth family was such a pleasure to work for as well, they are very smart and dedicated and have a true passion for their company and the employees that work for them. Preferred Hotel Group employs a great group of people overall. Good vacation time policy, great benefits and strongly supports work life balance!

    Cons

    On the lower end of compensation and difficult to get a raise (mainly because the review process needs improvement). While the family is amazing to work for, there were definitely struggles with the structure of departments, management and an overall lack of direction, objectives and goals. Office environment is a little dull and can be boring, very compartmentalized.

    Advice to ManagementAdvice

    Investing in the right tools, technology and employees. Proper training for new hires, better compensation, improve the review process. Focus on understanding the millennial generation, hold managers accountable for high turnover.

    Approves of CEO
  3.  

    Understaffed, Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Specialist in New York, NY
    Current Employee - IT Specialist in New York, NY

    I have been working at Preferred Hotel Group full-time (more than a year)

    Pros

    Benefits and Pay for what your responsibilities are are good to competitive with other companies

    Cons

    Very bad management, No structured organization, plays favorite with employees

    Advice to ManagementAdvice

    I hope this company decides to listen to their junior leaders and not play favorites and lash back at suggestions. This company needs to decide where their priorities are and improve from there. This company has so much potential to become better than what they already are.

    Recommends
    Negative Outlook
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  5. 1 person found this helpful  

    Sweatshop with Beautiful Interior Design

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Preferred Hotel Group full-time (more than a year)

    Pros

    As previous reviews had mentioned, there are many opportunities to work on interesting and challenging projects, to gain valuable experience to add to your resume and find a better job. Health & welfare benefits are fantastic, pay is somewhat competitive in your field, nice holiday outings. Office is beautifully designed, with rugs, expensive decorations and authentic artwork.

    Cons

    I was skeptical of an advice another recruiter gave me when I started working at this company, that the turnover there is extremely high. Soon I learned just what this recruiter meant. People come and go - both voluntarily and not. Majority of employees last 1-2 years. If you made it through your 3-months review (which, believe me, is not a mere formality like in many other companies - half the new hires do not survive it) and were able to dodge one of the recurring layoff waves after another disappointing fiscal quarter, tremendous pressure and unreasonable deadlines rolling down from the top management level will get you in the end. This company is not for someone who has family/personal life and is looking for a healthy work/life balance. Be prepared to work during the day, in the evenings, during the weekends. Performance Improvement Plans are a commonly used incentive to help you keep up with this schedule and meet the goals. And be very careful about what you say to your coworkers, because, if your management is on a mission to get rid of you, even a most innocent joke will be turned into an offensive comment. No, you will not have the chance to explain and defend yourself. Overall, a scary place.

    Advice to ManagementAdvice

    You do not need to spend another $100+k on a VP of People (can't remember the exact title) salary in order to provide a better working environment and reduce the turnover. Instead, reevaluate the atmosphere you've created and the impossible goals you have set for your employees. Additionally, stop making impulsive hiring and firing decisions and think ahead for more than one quarter.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Very little organization across company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Preferred Hotel Group full-time (more than 3 years)

    Pros

    Quite a few free breakfasts/lunches/group activities. Full view of the travel industry. Strong employees at entry/mid-level.

    Cons

    Very little organization. No one knows what anyone else's department does or contributes. Their also isn't a lot of communication across departments.

    Advice to ManagementAdvice

    Communicate more with employees even if they aren't at the senior level.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Lots of potential, but avoid contact with senior management at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Preferred Hotel Group full-time

    Pros

    Get to work on interesting projects. Co-workers are great, and the ones that stick around the longest are passionate about and good at their jobs.

    Cons

    Morale extremely low. Senior management is backwards, old-fashioned, and micro-managers even to junior employees (they treat junior employees like dirt). Pay and benefits aren't great compared to similar companies.

    Advice to ManagementAdvice

    Hire competent leadership and not "friends of the family." Embolden HR so that they can actually take a stand against incompetent managers. Offer more competitive pay and benefits.

    Doesn't Recommend
    Negative Outlook
  8.  

    A family-owned, fast growing, global hospitality company with high aspirations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Administrator in Chicago, IL
    Current Employee - Office Administrator in Chicago, IL

    I have been working at Preferred Hotel Group full-time (more than 3 years)

    Pros

    Great place to experience working within a global community. Great leadership in a business-savvy President who wants the company to grow business-wise and have a positive moral internally.

    Cons

    There are a few micro-managers within the company who make it hard to take responsibility and work independently. Some areas and departments could use restructuring to even out case loads among associates and organize work processes better.

    Advice to ManagementAdvice

    Organize work processes and departments to better utilize the skills and expertise of the associates. Give the associates a chance to move up within the company, growing and learning new skills.

    Neutral Outlook
    Approves of CEO
  9. 5 people found this helpful  

    Upper Management Is ALL that matters!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Preferred Hotel Group full-time

    Pros

    Nice office space. Nice co-workers.

    Cons

    Very top-heavy pay scale. Unless you are one if the MANY people with President, VP etc in your title, you'd make more money working as a clown in the circus. Seriously.

    There are way too many cooks in the kitchen of this firm. There are more people with management titles than there are people doing the actual work. In addition, it's thought to be acceptable for people to work tons of overtime with no compensation.

    The "bonus" schedule is not followed according to the guidelines they set forth. Basically you will get what they want you to have, regardless of what you are owed based on the bonus calculator. Unless of course you are already grossly overpaid as a VP or Senior VP or whatever - then your bonus will be worthwhile.

    Advice to ManagementAdvice

    No amount of advice will change the mindset of management. Good luck!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Fun, fair and friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Intern in London, England (UK)
    Current Intern - Intern in London, England (UK)

    I have been working at Preferred Hotel Group as an intern (less than a year)

    Pros

    Great managers and supervisors, team is fun and very friendly. There's a motivating atmosphere and the manager is extremely fair, you never feel a sense of hierarchy everyone is polite and you feel a sense of equality.

    Cons

    employee food and lounge area needs improvement.

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    Not a good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Richmond, BC (Canada)
    Current Employee - Sales Manager in Richmond, BC (Canada)

    I have been working at Preferred Hotel Group full-time (more than a year)

    Pros

    Corporate Delta is great however, this property is no longer a part of Delta and management is absolutely awful!

    Cons

    Office culture - the worst I have ever hear or experienced in my life. Horrible people that are rude, disrespectful, offensive and do not know how to work as a team. The environment is very hostile, specially in the sales department.

    Advice to ManagementAdvice

    Be kind to your employees and they will consequently be kind to your guests.

    Doesn't Recommend
    Neutral Outlook

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