Premera Blue Cross

www.premera.com

Premera Blue Cross Reviews

Updated January 16, 2015
Updated January 16, 2015
158 Reviews
3.0
158 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Premera Blue Cross President, CEO, and Director Gubby Barlow
Gubby Barlow
98 Ratings

Review Highlights

Pros
  • It's a good place to work if work / life balance is important to you (in 25 reviews)

  • Some good benefits, nothing exceptional though (in 13 reviews)


Cons
  • Work/life balance does not exist in some parts of IT (in 8 reviews)

  • Upper Management does not pay attention when issues are brought to their attention (in 8 reviews)

More Highlights

Employee Reviews

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  1.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountlake Terrace, WA
    Current Employee - Anonymous Employee in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time

    Pros

    Does the right thing for their members, associates and providers
    Wants to improve their project management processes
    Promotes Lean methodologies

    Cons

    PMO processes are very young, needs a lot of maturation
    Not a lot of understanding what a PM does
    Very Management heavy, could stand to have better understanding of what is happening on the floor

    Advice to ManagementAdvice

    Get a better understanding of what is happening on the floor, get out and talk to associates more, connect more - don't just encourage Lean at the manager level, get directors, VPs, SVPs and everyone else involved, daily

    Recommends
    Neutral Outlook
  2.  

    It's a okay company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premera Blue Cross

    Pros

    good pay, friendly employees, great work hours

    Cons

    I have nothing to add to this section

    Advice to ManagementAdvice

    watch your temp employees

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    It's a shame, they could really be so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Scrum Master in Mountlake Terrace, WA
    Former Employee - Scrum Master in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time (more than 3 years)

    Pros

    Well intentioned and the individual people are great to work with. Really good internal education opportunities if you choose to take advantage of them. Great Lean/KPO office, optimistic about the way things could be better. The new CEO might help push this company forward into real innovative thinking.
    Very stable, careers can last for 30+ years here. Great work life balance in most departments. On site massage therapist is excellent! Cafe is solid but nothing special (have the salad or a great soup.) The EAP program is the best kept secret, use them for everything; they are practically a concierge service and seriously under utilized.

    Cons

    They are so risk adverse that they, in turn, risk staying an 'old world' company to their own demise. Run by committees of committees it's nearly impossible to find a single decision maker that doesn't have to consult with their colleagues, boss, dotted line report, VP of their org in order to make a decision like "yes let's add this new field to an internal tool." When the Affordable Care Act lit a fire under this company there were some serious and real tries at change, but once the 'danger had passed' the board lapsed back into it's choleric ways.
    Worst health insurance I ever had, even on Premera plans provided by other employers. Semi-required health screenings and wellness programs seem invasive and while they may notice that employee health is not good, they don't do much to support changing it other than threatening to raise your rates... ahem... remove your discount. No Gym discount, some healthy food in the cafe, but lots of junk snacks, high co-pay for counseling/mental health support.

    Advice to ManagementAdvice

    Do what it takes to get a board that sees beyond today's profits to see the disruptive infiltrators in the industry aimed squarely at the profits of the healthcare world. That disruptive company is already out there, trying new things and unless Premera starts moving now it's going to be blind sided. There is no sense of urgency, help inspire your teams to feel like what they do is important again. Every time you hear the phrase "that's the Premera way," know that is a symptom of despair, not a complete to corporate stability.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    gold local company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Mountlake Terrace, WA
    Current Employee - Customer Service Representative in Mountlake Terrace, WA

    I have been working at Premera Blue Cross

    Pros

    Good pay, of course you always want to make more. Coworkers are great. A lot of people telecommute.

    Cons

    Need more learning opportunities within the company. Need more promotions from within, more daily rewards, team rewards, monthly rewards (incentives) like they used to do.

    Advice to ManagementAdvice

    More off campus team building. More incentives.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Software Developer - Great place to work if you want to coast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Mountlake Terrace, WA
    Current Employee - Developer in Mountlake Terrace, WA

    I have been working at Premera Blue Cross

    Pros

    The work/life balance is great, benefits and pay are decent.

    Cons

    Siloed, non-collaborative environment, business processes can be maddening, and there is a lack of ownership as well as accountability

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Raw company looking to find their way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Mountlake Terrace, WA
    Current Employee - Software Engineer in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than 3 years)

    Pros

    If you are a driver and you want to lead there is opportunity. Work life and home life has a decent balance.

    Cons

    Once you decide to lead then you have bureaucracy that will drag and hinder you. Young management that does not understand how to motivate and lead. Progress is slow due to too many projects without good coordination, leadership is lacking, turn over of personnel is high. Technology is behind, tools are fairly up to date.

    Advice to ManagementAdvice

    Get a strong middle management that understands how technology should be put together and communicate clearly how that should be done.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    If you are dynamic and young - stay away from it. If you are old fashioned and comfortable - this might be the place !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mountlake Terrace, WA
    Former Employee - Anonymous Employee in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time (less than an year)

    Pros

    - There are however great people working for the company
    - The new leadership is trying to bring positive change

    Cons

    - Very political - even your peers would speak bad behind your back
    - Very old fashioned - slowly moving and not eager to improve
    - Not great salary
    - Hard to advance within the company
    - Partly incompetent middle and high management (depending on which area part of the business you work in)
    - Work-life balance was a joke
    - Job description didn't match to the real tasks

    Advice to ManagementAdvice

    Bring new young and knowledgeable people within your ranks
    Depart from the complacency atmosphere
    Reward those who want to bring positive change and are knowledgeable

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great team of coworkers, short-sighted, narrow, executive management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Engineer in Mountlake Terrace, WA
    Current Employee - IT Engineer in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than an year)

    Pros

    Talented, supportive group of IT professionals that deeply care about their work and maintaining excellence even when supporting outdated, failing infrastructure.

    Cons

    Executive management unsupportive and obstructionary.
    Little or no support for upward movement. Even when promotions are earned, it can take 3 - 6 months for HR to implement the change in title and salary.
    Daily, subtle threats that IT jobs will be outsourced in the near future.
    While Premera speaks of work-life balance, many IT teams are understaffed and overworked by design.

    Advice to ManagementAdvice

    Come into the 21st century and think of IT infrastructure as a valuable asset, not a liability that needs to be tolerated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Great balance between career growth and work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountlake Terrace, WA
    Current Employee - Anonymous Employee in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than 8 years)

    Pros

    This is an environment that recognizes that life happens outside of your work life. You don't need to answer e-mails in the evening and on weekends to be a player in this company.

    Very collaborative environment, the line workers and middle managers look out or one another and work together toward common goals. An easy place to establish a rapport when working cross-functionally.

    Employee benefits are top notch. Great medical, dental, 401k etc.

    Cons

    Upper management can be very political. Hard to understand your situation until you've been there awhile.

    Can be difficult to read the environment. "Are we really risk takers?" " Do you really want to hear the truth?" It is often hard to know where you stand, depending on your situation. Executive management can be fickle.

    Advice to ManagementAdvice

    Engage dissenting opinions with less disdain. Empower middle managers to express their views freely, even if you don't intend to follow their lead. Often it is enough just to feel heard!

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Web Product Manager in Mountlake Terrace, WA
    Former Employee - Senior Web Product Manager in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time (more than 5 years)

    Pros

    Interesting projects, flexible schedule, easy commute from Seattle, career growth

    Cons

    Slow to embrace change and technology, frequent evening, weekend, holiday OT for releases

    Advice to ManagementAdvice

    Finally after a few years management realized the importance of the web.

    Recommends
    Positive Outlook
    Approves of CEO

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