Premera Blue Cross

  www.premera.com
  www.premera.com

Premera Blue Cross Reviews

Updated December 22, 2014
Updated December 22, 2014
154 Reviews
2.9
154 Reviews
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Premera Blue Cross President, CEO, and Director Gubby Barlow
Gubby Barlow
95 Ratings

Review Highlights

Pros
  • It's a good place to work if work / life balance is important to you (in 25 reviews)

  • Some good benefits, nothing exceptional though (in 13 reviews)


Cons
  • Work/life balance does not exist in some parts of IT (in 8 reviews)

  • Upper Management does not pay attention when issues are brought to their attention (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    gold local company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Mountlake Terrace, WA
    Current Employee - Customer Service Representative in Mountlake Terrace, WA

    I have been working at Premera Blue Cross

    Pros

    Good pay, of course you always want to make more. Coworkers are great. A lot of people telecommute.

    Cons

    Need more learning opportunities within the company. Need more promotions from within, more daily rewards, team rewards, monthly rewards (incentives) like they used to do.

    Advice to ManagementAdvice

    More off campus team building. More incentives.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Software Developer - Great place to work if you want to coast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Mountlake Terrace, WA
    Current Employee - Developer in Mountlake Terrace, WA

    I have been working at Premera Blue Cross

    Pros

    The work/life balance is great, benefits and pay are decent.

    Cons

    Siloed, non-collaborative environment, business processes can be maddening, and there is a lack of ownership as well as accountability

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Raw company looking to find their way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Mountlake Terrace, WA
    Current Employee - Software Engineer in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than 3 years)

    Pros

    If you are a driver and you want to lead there is opportunity. Work life and home life has a decent balance.

    Cons

    Once you decide to lead then you have bureaucracy that will drag and hinder you. Young management that does not understand how to motivate and lead. Progress is slow due to too many projects without good coordination, leadership is lacking, turn over of personnel is high. Technology is behind, tools are fairly up to date.

    Advice to ManagementAdvice

    Get a strong middle management that understands how technology should be put together and communicate clearly how that should be done.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great team of coworkers, short-sighted, narrow, executive management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Engineer in Mountlake Terrace, WA
    Current Employee - IT Engineer in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than an year)

    Pros

    Talented, supportive group of IT professionals that deeply care about their work and maintaining excellence even when supporting outdated, failing infrastructure.

    Cons

    Executive management unsupportive and obstructionary.
    Little or no support for upward movement. Even when promotions are earned, it can take 3 - 6 months for HR to implement the change in title and salary.
    Daily, subtle threats that IT jobs will be outsourced in the near future.
    While Premera speaks of work-life balance, many IT teams are understaffed and overworked by design.

    Advice to ManagementAdvice

    Come into the 21st century and think of IT infrastructure as a valuable asset, not a liability that needs to be tolerated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Great balance between career growth and work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountlake Terrace, WA
    Current Employee - Anonymous Employee in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than 8 years)

    Pros

    This is an environment that recognizes that life happens outside of your work life. You don't need to answer e-mails in the evening and on weekends to be a player in this company.

    Very collaborative environment, the line workers and middle managers look out or one another and work together toward common goals. An easy place to establish a rapport when working cross-functionally.

    Employee benefits are top notch. Great medical, dental, 401k etc.

    Cons

    Upper management can be very political. Hard to understand your situation until you've been there awhile.

    Can be difficult to read the environment. "Are we really risk takers?" " Do you really want to hear the truth?" It is often hard to know where you stand, depending on your situation. Executive management can be fickle.

    Advice to ManagementAdvice

    Engage dissenting opinions with less disdain. Empower middle managers to express their views freely, even if you don't intend to follow their lead. Often it is enough just to feel heard!

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Web Product Manager in Mountlake Terrace, WA
    Former Employee - Senior Web Product Manager in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time (more than 5 years)

    Pros

    Interesting projects, flexible schedule, easy commute from Seattle, career growth

    Cons

    Slow to embrace change and technology, frequent evening, weekend, holiday OT for releases

    Advice to ManagementAdvice

    Finally after a few years management realized the importance of the web.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Great place to start or grow your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Underwriter in Mountlake Terrace, WA
    Former Employee - Medical Underwriter in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time (more than 8 years)

    Pros

    Stable organization in growing industry; good opportunities for mentoring in multiple health insurance disciplines; good benefits package; assistance with furthering your education; flexible work hours in most job classes; possibility of telecommuting either full or part time for many positions; good campus location just north of Seattle.

    Cons

    Big campus-bring your walking/running shoes; working with PPI in a cubicle with your back & screen facing the entranceway; short on parking; associates are not provided with orientation that is sufficient to indicate how/why different sections work together or in support of one another, which would foster better cooperation.

    Advice to ManagementAdvice

    Please make certain that all of your team leaders from top to bottom really appreciate their team members beyond lip-service.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Overall good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premera Blue Cross

    Pros

    Great salary and benefits with opportunity to earn bonuses.

    Cons

    No mentorship or training provided.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great Place to work if you are obsessed with appearances and political-correctness.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premera Blue Cross full-time

    Pros

    Premera hires generally smart people who want to provide a valuable insurance service to the public. Most employees do their best and are well-meaning.

    Cons

    Check your sense of humor and reality at the door. This place thrives on political-correctness and refuses to deal with issues directly and without spinning the problem to hide the root cause problems.

    Advice to ManagementAdvice

    Try being realistic and working through problems instead of covering your backsides.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Great place to get experience in different disciplines and gain experience to use at a more innovative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior IT Analyst in Mountlake Terrace, WA
    Current Employee - Senior IT Analyst in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than 8 years)

    Pros

    It's a good place to work if work / life balance is important to you. Depending on what department you work in, you will likely have many opportunities for advancement and to build different skill-sets. Compensation has been good with chance for bonus (exempt employees).

    Cons

    Company is run by consensus and objectives are not clearly prioritized, communicated, and implemented from the top down. Leads to a fairly political climate where the rules change from day to day. There is a push to being more customer-centric, but this company is still mired in old ways of thinking about insurance and what customers want. From technology perspective, there is lip-service paid to innovation, but the technical debt is too high and business objectives too ambiguous to actually be innovative.

    Advice to ManagementAdvice

    Be more cognizant of broken processes and attempt to fix them. Make more attempts to "pay" off the technical debt to attract (keep!) top talent. Find out from actual customers what they want in insurance and build those products rather than leaning on outmoded (needlessly complex) health plans paradigms. Be more transparent and honest about things that aren't working and stop trying to "make them work".

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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