Premera Blue Cross

  www.premera.com
  www.premera.com
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Premera Blue Cross Reviews

Updated September 23, 2014
Updated September 23, 2014
145 Reviews
2.8
145 Reviews
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Premera Blue Cross President, CEO, and Director Gubby Barlow
Gubby Barlow
92 Ratings

Review Highlights

Pros
  • It's a good place to work if work / life balance is important to you (in 25 reviews)

  • Some good benefits, nothing exceptional though (in 12 reviews)


Cons
  • Work/life balance does not exist in some parts of IT (in 8 reviews)

  • Upper Management does not pay attention when issues are brought to their attention (in 7 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Typical Numbers Company - Employees are treated as numbers and not as people - So Sad...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Individual Customer Service  in  Spokane Valley, WA
    Former Employee - Individual Customer Service in Spokane Valley, WA

    I worked at Premera Blue Cross full-time for more than a year

    Pros

    Easy Commute Location and Generally Great Co-Workers. There is really nothing else positive to add about Premera but its location being conveniently located off the highway and the co-workers are either stuck up kids or very nice.

    Cons

    Too Much Expected Of You For Very Little Pay - For A Health Insurance Company, The Benefits Aren't The Greatest - 401K Isn't Even A Company Match (now that is a very cheap corporation for you!) - Exceptionally High Stressful Job - Managers Have Their Favorites And If You Aren't One Of Them, You'd Better Watch Yourself!!

    Advice to ManagementAdvice

    Stop Playing Favorites - Every Employee Deserves To Be Treated Equally!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Inflexible, Draconian IT process and procedures, A miserable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer  in  Mountlake Terrace, WA
    Current Employee - Software Developer in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time for more than 5 years

    Pros

    Pretty good salary and benefits. They are not as good as they were a few years back though. Continually scaling these back for the newer employees. There are some really great people working there.

    Cons

    Starting a few years ago, the IT management fell in LOVE with painfully elaborate, laborious, bureaucratic procedure that pretty much takes up your whole day. If you miss any jot or tittle you need a direct CIO REPORT to get your work through. They call 'blackouts" (periods where NOTHING can be moved to production) at the drop of a hat. Productivity and morale is very low.

    IT management makes a great show of promoting "innovation". Most of us just laugh. How is innovation possible in such a culture?

    They are making a great show of implementing LEAN and agile processes, How you reconcile these methods with whole infrastructure departments full of dedicated bureaucrats.

    It is PROFOUNDLY painful to work there. SO why do I? I have good reason to endure it for now. You don't have to.

    Advice to ManagementAdvice

    Current IT management appears to be the problem. Middle IT management do not make waves or they are gone!

    Doesn't Recommend
    Neutral Outlook
  3. 2 people found this helpful  

    Stuck in the past

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Mountlake Terrace, WA
    Former Employee - Analyst in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time for more than a year

    Pros

    Some of the people are good people who do their jobs well and yet deserve so much more.
    Decent benefits
    If you want to be mediocre and get away with it, this is the place for you.
    If you want to work here for over a decade, get "grandfathered" in to some special work schedule where you can come in early and goof off and read 50 shades of grey and get coffee and stroll out earlier than others... this is the place for you!
    The temp of the building is pretty warm considering the workforce seems to be predominately older women.
    There is a cafeteria on site which is nice, but only because parking is at a premium after a certain time if you want to park on site.
    They relaxed the dress code to allow denim all week.

    Cons

    If a VP/manager has a goal to make their bonus, that project supporting the goal is going to make it to the top priority. Dates to put said project into motion are not likely to move because that would mean the goal was not attained. This could mean working weekends several in a row.
    Not competitive pay (pay is well below the mid range for the grade), raises are a joke (2%). If you want a promotion, better get your chap stick and even then, don't count on it.
    Goals set are based on manager's perception of performance, if you look at a person funny once they will use that to rate you a 2 regardless of what other accomplishments. (2 is not good)
    Managers seem to be placed into their position of power with no clue how to lead people.
    Leave your personality at home.
    Management can play favorites, if they are aware of issues that one "bad egg" of an employee that are impacting morale of a team and performance/attendance of said employee, they will brush it under the rug and continue to play favorites. This can be used against you. Every team seems to have one of these bad eggs.
    Herd mentality. Don't have an opinion. This place does not want your change, your suggestions, ways to improve. This place has a lot of complacent workers/managers who are just biding their time until they retire. Don't come here if you want to rock the boat.

    Advice to ManagementAdvice

    Make things fair. Stop favoritism. Listen to employees that want to make changes for the better. Consider the accomplishments of people and if they're doing their job and well. Upper management needs to take a good solid look at those who are in leadership positions with direct reports. Be aware of who does what and who is for example, working from home from another state yet doesn't log on. Promote people who deserve it, don't penalize people who come from other teams and need a hefty pay raise to get brought up to what the position pays... pay them what the job deserves not below the standard for the job for the same work as their peers.
    If you're going to have values that you expect employees to live by, you better live by them yourselves. You are not Excellent, you are mediocre. Yes you provide health insurance but you know behind the scenes it's a hot mess.
    Integrity - It's a nice thought but it's not always put into practice. I've seen the wrong thing done a lot. It drags the rest of the employees down to see what goes on.
    Teamwork - You should having employees suggestions become implemented. Don't do things just because you've always done them the same way, if you want to get ahead and be the best, you need to innovate and change. Don't bring in fresh blood thinking you want something new when you want to just stay stuck in your old ways...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Skip this one...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Web Product Manager  in  Mountlake Terrace, WA
    Current Employee - Senior Web Product Manager in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time for less than a year

    Pros

    Easy commute and cafeteria is OK which is good since there is nothing within walking distance.

    Cons

    Heavy middle-management team that is ineffective. Lots of talk but no walk. Decisions are bottle-necked at middle mgmt level. Teams and individuals have no decision making ability so morale is low and apathy is high.

    Advice to ManagementAdvice

    Middle managers don't manage staff and need to pay attention. Folks with real ability are sidelined and under-utilized while managers protect their paychecks and manage up instead of their teams.

    Doesn't Recommend
    Negative Outlook
  6. 2 people found this helpful  

    Not what I thought

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator  in  Mountlake Terrace, WA
    Current Employee - Coordinator in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time for less than a year

    Pros

    Compensation is okay. Free parking. 401 K matching.

    Cons

    This place is a fraternity culture. If you are a white guy and you ski, you are golden! Administrative support are treated like interchangeable drones, and after-thoughts (if actually thought of at all). It reminds me of a modern-day Mad Men without the sexual overtures. Awful. There's absolutely no recognition for individual potential, and hourly employees are treated like children. It has zero feeling of innovation, and is so steeped in political culture it's oppressive. The systems are old and there's a long drawn-out process for everything.

    Advice to ManagementAdvice

    Care about those that support you. Discuss and support their goals, and don't be denigrating.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Poor Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainer  in  Mountlake Terrace, WA
    Former Employee - Trainer in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time for less than a year

    Pros

    Good company and professional envirornment. Decent benefits, and culture is good but very stiff, not a lot of flexibility but that can be good. People in other departments really enjoy their jobs at Premera, however, there are issues within the department that I work in.

    Cons

    Leadership on my team (not all teams) is very poor. The coordinator is running the department, not the manager. No direction and no support to do my job properly. A lack of understanding and experience in management to control the team.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    C.Y.A.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premera Blue Cross full-time for more than 3 years

    Pros

    Great employee benefits, pay is incredibly high and people get promoted without jobs even posted.

    Cons

    Takes 10 years to get advancement, HR is not there to support you and apparently new rules have been put into that place that has turned it into a daycare. No one and I mean no one makes decisions without having 25 meetings. Too much wasted time.

    Advice to ManagementAdvice

    Get to actually know who is talented in your company and who is a fraud.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 7 people found this helpful  

    Do not waste your time working for this company. At best consider this to be a stepping stone in your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior IT Analyst  in  Mountlake Terrace, WA
    Current Employee - Senior IT Analyst in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time for more than 3 years

    Pros

    The health coverage is probably the only barely decent thing this company can offer it's employees.

    Cons

    There are too many to mention in this limited space....giving only a few.

    This company cannot afford even a paper cup let alone complimentary tea/coffee. You'll have to purchase everything from the cafeteria. Everything is minimalistic in nature required to squeeze the max out of the line staff.

    The entire management spend their entire days in useless meetings while the line staff work their butts off.

    There's no work-life balance and little thought is given to such trivialities which does not affect the management anyway.

    Procrastination and CYA pervades each and every action by the management who unfailingly micromanage across the board. Ass kissers are preferred over talented hardworking individuals. ( An SVP is a HS graduate ! )

    You do not see any senior management in the aisles unless there's an emergency...none of them make any effort to even walk around or talk to staff and get their views.

    Not a single person from the management has any idea what is required in today's tech savvy world. Most of them are still dreaming of the "golden days" of mainframe computers and think the web is what you see in a dusty corner of your home. Try explaining issues to such people and getting them to take any decision !!

    There's no onsite gym or any meaningful perks offered to employees.

    There's zero scope of promotion or even a career with this company.

    Advice to ManagementAdvice

    Try reading what companies like Google and Amazon are doing to attract and retain talented individuals. But you probably wouldn't understand as you have mindsets from the stone age.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Micromanagement by hypercritical, unprofessional management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premera Blue Cross full-time

    Pros

    Business casual dress code for employees.

    Cons

    Clique employee culture newbies are not welcomed. Management celebrates the status quo and disfavors innovative ideas. No opportunity for advancement as only a favored few are moved up after ten or more years of venerating their superiors. Conservative social culture unwelcoming to minority and women employees.

    Advice to ManagementAdvice

    Come into the 21st century and treat employees as competent and valuable contributors to the corporation's success rather than unwelcomed liabilities. Allow competent employees to excel rather than suppressing their potential through micromanagement and unjustified criticism.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    If you enjoy being a sardine in a cubicle this is your company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Mountlake Terrace, WA
    Current Employee - Manager in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time for more than 8 years

    Pros

    Cafeteria. Not subsidized by Premera!!. If you are under 40 you will be promoted at less money than the regime currently in power. Go Premera.

    Cons

    A typical work day is focused around useless meetings, multi-leveled management that provides no added value, and cliques of ill equipped executive level managers. The company made $320 Billion in 2008 but requires employees to use vacation time when the office is intentionally closed for the days prior to long holidays. The guise is that that it costs too much money to pay employees for unused paid time off. Be prepared to take your portable lap top with you even to your lunch and home. It is now your new parasite.

    Advice to ManagementAdvice

    Oh, if you want to work out at the health conglomerate's state of the art exercise facility you can forget that. They don't have one. But you can walk on the trails at your own risk. Put your money where your mouth is and promote employees' health with more than a free trail. So shameful.

    Don't promote mid level managers just because they have worked there for decades. Review your human capital's PROVEN abilities-- not tenure.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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