Premera Blue Cross Reviews

Updated July 21, 2015
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3.4
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Recommend to a friend
Approve of CEO
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Jeff Roe
13 Ratings

Pros
  • It's a good place to work if work / life balance is important to you (in 25 reviews)

  • Some good benefits, nothing exceptional though (in 13 reviews)

Cons
  • Upper management can be very political (in 8 reviews)

  • lower salary than expected; too many meetings (in 5 reviews)

More Pros and Cons

188 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (1)

    I love my employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership Analyst in Mountlake Terrace, WA
    Current Employee - Membership Analyst in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They train you throughly. They care. They want you to grow within the company. They pay well. They let You work from home. Flexible schedules.

    Cons

    Parking if you get there after 9am. If You are hired as a csr it is a hard job, but you have a lot of support.

    Advice to Management

    None!


  2. corporate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premera Blue Cross

    Pros

    Collaborative, good benefits, quality product

    Cons

    atmosphere a little too nicey nice

    Advice to Management

    Grow larger


  3. Great culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountlake Terrace, WA
    Current Employee - Anonymous Employee in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People have passion for the business and putting the member first. Great benefits and good work life balance

    Cons

    Constant change in the industry is challenging. Highly regulated industry. Very high standards can be challenging to meet.

    Advice to Management

    Keep up what you are doing. Keep listening to the front line. Please continue to be available and communicate what is happening in the industry


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Claims Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Associate II in Mountlake Terrace, WA
    Former Employee - Claims Associate II in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Office environment was friendly, clean, and organized, food options were plenty and coffee was good, parking was close and easy to get to, work/life balance was great, open schedule to flex.

    Cons

    Claims area is so quiet, not a lot of interaction is initiated across teams let alone in team.


  6. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premera Blue Cross

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Work Life Balance Convenient Location Well air conditioned buildings

    Cons

    Lack of parking Lack of advancement opportunities Minimal annual raises

    Advice to Management

    Pay those who perform well. Reduce use of contractors Increase vacation PTO time


  7. Care Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Coordinator in Renton, WA
    Former Employee - Care Coordinator in Renton, WA

    I worked at Premera Blue Cross (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Highly ethical company. Excellent and timely communications from executive team

    Cons

    Nurses are required to do more than is really reasonable in a day

    Advice to Management

    Lighten up!


  8. Good Company for Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premera Blue Cross full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Most areas allow for a decent Work / Family balance. Obviously some times are busier than others, but I think that is the same for any employer. Flexible scheduling and Work from Home capabilities.

    Cons

    Benefits are mediocre especially given the fact that you work FOR the insurance company. A lot of the work that you do is only being done because it is on an executive's bonus plan so that they get paid their bonus. Even if the work doesn't make the most sense it will still be done (and possibly reversed once it is done) so that line item can have a check mark on it as completed by the end of the year. There is no Cost of Living increase in pay. There is an annual review and the raise if any is based on performance, or at least management's perception of performance. If you want to get a raise of any kind you pretty much need to apply for different positions and transfer around the company. This method also means that anyone that has been in their position for a long amount of time will be making less than a newly hired associate, as the overall pay matrix IS updated to reflect the market cost of living on an annual basis. Because of the review process, it encourages employees to manipulate each other so that they themselves look better in the end.

    Advice to Management

    Don't sit in your offices and just make decisions. Make sure that you take the everyday users and employees doing the work into consideration.


  9. Like a family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premera Blue Cross

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company is full of people who care about their customers and each other. The benefits are satisfactory and attractive, and the company is very generous about developing talent and investing in associates growth.

    Cons

    Right now seems to be a time where there isn't a clarity of mission. It creates challenges for people to interpret what needs to be done and how important each improvement is relative to one another.

    Advice to Management

    Flatten the organization to simplify the message cascading down from the top and up from the floor.


  10. Strong business with good people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premera Blue Cross full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong CEO with innovative ideas about healthcare

    Cons

    A little hierarchial, but getting better


  11. A mixed bag...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Developer in Mountlake Terrace, WA
    Former Employee - IT Developer in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Company has sincere aspirations to be a leader in the healthcare industry. Beautiful campus next to the the Interurban Trail in MLT - great commute for folks in the north end. A good stepping stone in my career.

    Cons

    Management does not trust desk level folks. Coordination and cooperation between different areas almost non-existent. Technology is not current. Too many projects, often with dubious ROI or in support of some management goal that gets someone a bonus but only minimally moves the company forward. Pay and benefits for IT are below market. Duck poop on the sidewalks doesn't get cleaned up.

    Advice to Management

    Think about this: Your core competency is paying claims, so you're not really in health care; you're an insurance company in the financial sector. By thinking you are in health care, both sales and support are misdirected, and the IT infrastructure that supports the core business is rotting from lack of attention.



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