Premera Blue Cross Reviews
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Company Rating Based on 16 ratings “Neutral”
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CEO Approval Based on 16 ratings 
Gubby BarlowPresident, CEO, and Director 31% |
Reviews are posted anonymously by employees (updated Nov 23, 2009)
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Nov 23, 2009
2009-11-23 17:47 PST
Details
1 of 1 people found this helpfulPros
The healthcare benefits, are what is keeping me there, plus the co-workers are great. the commute is a short one.
Cons
With a role in customer service here you are taken for granted , as long as you get the job done that is great but nobody in higher managment knows you or cares to know you . customer service is one of the engines that keeps the car going but are often treated the worst by the members and the employer which can be very exhausting. If you misread your "script" ( its gotten to this where u have to use specific verbage ) then your in trouble, but if you have done a wonderful job on all of the other 99 calls of the day it does not matter in the end the good you do cause the one error is your end. it often feels as if all the good is not recognized but one error is broadcast on the nightly news , so to speak
Advice to Senior Management
hear us ...care about us , treat us as we should be treated .
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Marketing in Mountlake Terrace, WA:
“Lip Service and No Real Interest About Customers and Members”
Nov 15, 2009
1 found helpful | 1 comment
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Engineer in Mountlake Terrace, WA:
“Would not recommend working here”
Aug 24, 2009
2 found helpful | 1 comment
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Anonymous in Mountlake Terrace, WA:
“Bad management.”
Jul 27, 2009
2 found helpful
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IT Senior Manager in Mountlake Terrace, WA:
“Good place to work if (a) you're a natural politician or (b) you don't plan to get into management.”
Feb 5, 2009
2 found helpful | 1 comment
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IT Manager in Mountlake Terrace, WA:
“Working at Premera Blue Cross”
Nov 24, 2008
1 found helpful
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Operations Analyst in Mountlake Terrace, WA:
“Great place to work when you're in need of a job.”
Nov 10, 2008
1 found helpful | 1 comment
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Project Manager in Mountlake Terrace, WA:
“Great place unless you are in IT”
Jul 11, 2008
1 found helpful | 1 comment
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Manager in Mountlake Terrace, WA:
“Can be okay place to work, but it's dependent upon what department you work in”
Jun 16, 2008
2 found helpful
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Anonymous in Mountlake Terrace, WA:
“High turnover equals dissatisifed employees and poor leadership.”
Jun 16, 2008
2 found helpful
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