Premera Blue Cross Reviews

Updated July 21, 2015
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188 Employee Reviews

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  1. Good Company for Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premera Blue Cross full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Most areas allow for a decent Work / Family balance. Obviously some times are busier than others, but I think that is the same for any employer. Flexible scheduling and Work from Home capabilities.

    Cons

    Benefits are mediocre especially given the fact that you work FOR the insurance company. A lot of the work that you do is only being done because it is on an executive's bonus plan so that they get paid their bonus. Even if the work doesn't make the most sense it will still be done (and possibly reversed once it is done) so that line item can have a check mark on it as completed by the end of the year. There is no Cost of Living increase in pay. There is an annual review and the raise if any is based on performance, or at least management's perception of performance. If you want to get a raise of any kind you pretty much need to apply for different positions and transfer around the company. This method also means that anyone that has been in their position for a long amount of time will be making less than a newly hired associate, as the overall pay matrix IS updated to reflect the market cost of living on an annual basis. Because of the review process, it encourages employees to manipulate each other so that they themselves look better in the end.

    Advice to Management

    Don't sit in your offices and just make decisions. Make sure that you take the everyday users and employees doing the work into consideration.


  2. na

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premera Blue Cross

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    great company and great people

    Cons

    cons are the same as any company this size

    Advice to Management

    na


  3. A mixed bag...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Developer in Mountlake Terrace, WA
    Former Employee - IT Developer in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Company has sincere aspirations to be a leader in the healthcare industry. Beautiful campus next to the the Interurban Trail in MLT - great commute for folks in the north end. A good stepping stone in my career.

    Cons

    Management does not trust desk level folks. Coordination and cooperation between different areas almost non-existent. Technology is not current. Too many projects, often with dubious ROI or in support of some management goal that gets someone a bonus but only minimally moves the company forward. Pay and benefits for IT are below market. Duck poop on the sidewalks doesn't get cleaned up.

    Advice to Management

    Think about this: Your core competency is paying claims, so you're not really in health care; you're an insurance company in the financial sector. By thinking you are in health care, both sales and support are misdirected, and the IT infrastructure that supports the core business is rotting from lack of attention.


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  5. Wonderful place to work

    Former Employee - Accounting Specialist in Edmonds, WA
    Former Employee - Accounting Specialist in Edmonds, WA

    I worked at Premera Blue Cross (More than 3 years)

    Pros

    Great benefits and work/life balance. Great people to work with.

    Cons

    Limited opportunities for advancement. Too many management meetings.


  6. Overall great company, departments can vary a bit in expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Coach in Mountlake Terrace, WA
    Current Employee - Call Coach in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Diverse work force, a lot of free-thinkers and creative people, decent benefits.

    Cons

    Some management (not all) can be very secretive about decisions that affect us and our employees, and it seems like we are the last to know. This may only occur in my department though, I wouldn't hold it against Premera.


  7. Too many meetings and red tape; not enough action.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premera Blue Cross full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Stable employment; good benefits and compensation.

    Cons

    Clique network at the top, limited ability to voice divergent opinions without damaging your career there.


  8. Helpful (2)

    anonymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Spokane, WA
    Current Employee - Anonymous Employee in Spokane, WA

    I have been working at Premera Blue Cross full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pension, and 401k a plus

    Cons

    Been with the company over 10 years, continually adding work however only have gotten 1 dollar and 65 cents total in raises over the last seven years always claiming "its the economy" while the ceos and managers still get their hefty bonuses. Managers Claim to want feedback on how things can improve however constantly brush is off, don't care, don't want to hear it. Empty promises, managment never there for you, constantly in pointless meetings, "upgrades"tend to be downgraded making our job even harder. Nothing to be said for loyalty, seen many long time employees dropped without a care. High turnover, and do not allow for part time or reduced scedules in customer service . constantly understaffed putting added pressure and stress on those that remain. Great lack of diversity in eastern washington campus.

    Advice to Management

    Actually Listen to the frontline employees for once!


  9. Helpful (1)

    AMazing company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premera Blue Cross full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management team support, outstanding co-workers

    Cons

    none to consider. Very open and flexible employer

    Advice to Management

    Cannot think of anything to enhance employment.


  10. Very very stressful! !

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Spokane Valley, WA
    Former Employee - Customer Service Representative in Spokane Valley, WA

    I worked at Premera Blue Cross

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great cafeteria! ! Nice lunch and break times. Flexible hours and working from home available.

    Cons

    Pay is low. Too nit picky for details. Unable to assist mbrs efficiently. Very stressfull working conditions.


  11. Some excellent areas to work; some can be difficult

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Mountlake Terrace, WA
    Former Employee - Software Developer in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Worked with outstanding groups of people in IT and elsewhere with excellent managers. Most people will work well with most managers. Goals and initiatives are usually well thought out and communicated. The customer experience is supposed to be considered in every decision, and this was true in most situations.

    Cons

    Some groups can be difficult to work in. Different managers run their teams differently. Some people may find it very difficult to work for some managers. Some areas also have a stressful environment. Make sure you have a fit with those you will work with. The stress level may be higher with the recent security breach.



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