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Chris Davino
Former Employee – worked at Premier Exhibitions full-time for more than 3 years
Pros – if you work as a docent and get hours ,it will be one of the best jobs of your life .
You can talk with all types of people and teach a overview of biology .
You learn a lot from coworkers .
You get to work in a strange and wonderful place that never gets old ,because of the customers who see it for the first time and you get to be part of that .
You will get to work with eccentricities and nerds of all kinds .i wanted to wright a book about it .
The new management at the vegas location.It is proactive in fixing problems and will listen to you . You will have a lot of trust in them . You can tell everyone wants you to be happy and for the whole exhibit to set a standard above any expectation.
Cons – The upper management is heartless and is looking to fire and cut cost ,but takes 6 figure pay and travels a large amount at company expense . The lower management was vary bad too with a lot of nepotism ,but that was fixed .Now some of the best people i have ever known are running lower management. with natural apptudes for leadership ,
Advice to Senior Management – Number 1 don't micro manage .
Make a 8hr work day not 6hr ,stop cutting shifts below 30hrs people need 40 to live.
Let the lower management run with Independence and go to a franchise style management structure .The more hands off the better .
Offer the employs stock .If you own a part of something ,you will be more concerned .
Smarter use of advertising . Have events for Media .
Know state labor laws,and if you don't listen those who do.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-11-22 10:23 PST
Current Employee – been working at Premier Exhibitions
Pros – The support staff at Premier were very competent and creative. Always going above and beyond to get the job done. Pulling together as a team to meet impossible deadlines.
Cons – The management set very unrealistic deadlines and was not good at communicating all the relevant details to the support staff.
No, I would not recommend this company to a friend
2011-09-20 16:09 PDT
Former Employee – worked at Premier Exhibitions
Pros – It was a very easy place to work and a very interesting exhibit. I was mainly box office and all you had to to is get 20% audio guide sales. Most of my fellow employees were a delight to work with. This is a great place for temporary work.
Cons – So many to list.
-Management was terrible. They knew everything about the exhibit in detail but knew nothing about how to manage employees. I would say 80% of the time management would sit in the office amongst themselves or on cell phones (which were apparently forbidden) instead of assisting employees.
-Contradictory or unexplainable rules. When the exhibit first opened we all were strongly encouraged to read the books in the retail section so we had more ability to sell and up-sell items. About a month into the job, reading was banned and you could get written up for it. The same happened with sitting. At first management said we could sit when no customers were around then later all stools and chairs were taken away.
-Management did not know where anything was or how to do simple task. It seemed like most important items that were vital to the retail area were lost or misplaced. Memory cards for digital photography were lost. Most retail items were not restocked. Cash register paper was regularly missing. None of management were aware of how to change the printer paper for photos or even where the printer paper was located. Logging in to the box office computers became a difficult task because only one manager knew the password.
-Impersonal treatment of customers. As soon as the customer had paid management did not care about anything else. Aside from the occasional greeting of school groups management had nothing to do with customers. When problems came up many customers were ignored and at multiple times avoided. On one particular occasion a couple came in with a small dog (pets were strictly prohibited) and management wanted an employee to tell them to leave after they had already paid. If a customer had a complaint it was usually avoided or ignored.
-Scheduling was atrocious. We received our schedules a week ahead usually but it really made no difference because it would be revised 2 to 3 times before it was finalized. Plus the duty of scheduling manager would change every few weeks so no one really knew who to talk to when there was a discrepancy with the schedule or to request days off. These task were reduced to placing a sticky note on a random manager's desk and hoping the scheduling manager would receive it.
Some other things that were just pet peeves. I will say that, if you are working box office, selling more audio guides does not equal more hours.
Advice to Senior Management – At the end of the exhibition in Saint Louis, all of management was terminated. This is probably the single best thing that could have been done to improve the exhibit.
No, I would not recommend this company to a friend
2011-03-04 00:57 PST
Former Employee – worked at Premier Exhibitions
Pros – Flexible schedule, temporary positions. Nice fill-in job.
Cons – Poor corporate office management and knowledge
Advice to Senior Management – More respect needed
Yes, I would recommend this company to a friend
2009-03-02 18:31 PST
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