Premiere Global Services Reviews

Updated June 30, 2015
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3.1
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Approve of CEO
Premiere Global Services Chairman and CEO Boland T. Jones
Boland T. Jones
54 Ratings

Pros
  • Good work/life balance, proven leader in the technology industry, decent pay (in 5 reviews)

  • Great products, good talented people working with, great location, (in 4 reviews)

Cons
  • too many meetings, no 401k match (it has been suspended for over 4 years now) (in 4 reviews)

  • Lot of turnover in upper management (in 4 reviews)

More Pros and Cons

93 Employee Reviews

Sort: Popular Rating Date
  1. Great company overall...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premiere Global Services full-time (More than 5 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great organization and culture and solution sets...

    Cons

    Strategy lacks direction sometimes.


  2. Culture has changed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kansas in Olathe, KS
    Current Employee - Kansas in Olathe, KS

    I have been working at Premiere Global Services full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    People are great. Middle management is great. They offer fantastic collaboration solutions. Good health/dental and PTO benefits.

    Cons

    The culture went from being a fun place to work and somewhere you could make money to everyone being pretty negative. SVP level and above have lost touch with the lower level employees. Unaware of day-to-day operations in the various channel's and don't set quotas accordingly. Compensation is not aligned with the amount of work that is expected. Constantly reactive instead of proactive. No 401k match. Incentive programs (trips - no money) are unattainable by most base AM's. Quota's are unattainable by most base AM's.

    Advice to Management

    When you ask for feedback you should truly listen to employees and provide feedback all the way up to the executives on what they tell you. Without your workforce what do you have? You can see by the ratings here that the culture has changed over the past couple of years.


  3. Vp

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Atlanta, GA
    Current Employee - Senior Account Manager in Atlanta, GA

    I have been working at Premiere Global Services full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Always changing environment. If a person likes extreme dynamism, they will love PGi.

    Cons

    Very difficult to advance unless you live in Atlanta. Small company mentality at times.

    Advice to Management

    Please quit the G.O.B. Thing. It's 2015 and women are running companies not just households.


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  5. Human Resources Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premiere Global Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management and streamlined processes

    Cons

    Nothing bad to report on


  6. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Charlotte, NC
    Former Employee - Account Executive in Charlotte, NC

    I worked at Premiere Global Services (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Independence, decent products, and that might be it.

    Cons

    As long as you don't need to make $$$$, this is the sales job for you.

    Advice to Management

    the "incentive" plan is not working.


  7. Helpful (2)

    lack of direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premiere Global Services

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Money is verg good for a smb

    Cons

    Idiot boss that is a good saleperson but terrible leader

    Advice to Management

    Let your friends go


  8. OK place to work

    Former Employee - Program
    Former Employee - Program

    I worked at Premiere Global Services full-time (More than 10 years)

    Pros

    Fairly stable company, they are using a custom platform and are international. Low turnover for the technical staff. There are some very competent people there.

    Cons

    Nothing major, like any company there are good and bad managers, etc. The stock is in the telco conferencing space so it's not growing rapidly. They're also up against some stiff competition.


  9. conference support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Conference Support Specialist in Olathe, KS
    Current Employee - Conference Support Specialist in Olathe, KS

    I have been working at Premiere Global Services full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great people to work with! Good benefits with decent pay as well.

    Cons

    Due to the nature of the job we do, hours are not very flexible and vacation time may only be used if approved, at times it is declined even when scheduled months ahead.


  10. Helpful (1)

    Exciting yet still emerging

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Premiere Global Services full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    tremendous opportunity for the company to position itself as a leader in collaboration software

    Cons

    need to stick to a proactive and consistent strategy to move to the next level in the SaaS playing field

    Advice to Management

    prioritize and go from reactive to a proactive model: you want to be a well known commodity as a SaaS player in collaboration. Then focus on the how to go to market and make it happen now. Brilliant leadership - but get on it... Brand yourself / create a new name and be consistent. You've got the tools and the talent / now show what you got!


  11. Helpful (1)

    sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premiere Global Services

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I did not have a problem with the pay.

    Cons

    No 401K match. Job/manager changed in my first wk of being hired. What was discussed prior to my coming on board (direction, how great it was,..) all changed after I went to work for them. I do not recommend.

    Advice to Management

    what goes around comes around



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