Premiere Global Services

  www.pgi.com
  www.pgi.com
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Premiere Global Services Reviews

Updated September 12, 2014
Updated September 12, 2014
63 Reviews
3.2
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Premiere Global Services Chairman and CEO Boland T. Jones
Boland T. Jones
39 Ratings

Review Highlights

Pros
  • Good Benefits, time off decent, great manager in the collection department (in 4 reviews)

  • A fun work environment; good benefits; good vacation; decent salary (in 4 reviews)


Cons
  • No 401k match (even though we post great numbers every quarter) (in 4 reviews)

  • Lot of turnover in upper management (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company, compelling products, world class leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premiere Global Services for more than a year

    Pros

    Very approachable group of senior leaders who "get it".
    Eager to recruit and retain A-Players
    Innovation and creativity are encouraged and rewarded
    Family oriented
    A ton of room to grow

    Cons

    Rapid growth has led to broken processes and poorly designed solutions
    Wide open creativity leads to a lack of ability to execute

    Advice to ManagementAdvice

    Keep pushing the envelope and supporting the people who deliver!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Very Exciting Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Atlanta, GA
    Current Employee - Product Manager in Atlanta, GA

    I have been working at Premiere Global Services full-time for less than a year

    Pros

    Very bright people trying to do good things on the product team. Clear vision of where the company is going so easy to manage myself and team towards that goal. Lots of investment in innovation.

    Cons

    I am too new to have these yet.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great technology and great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Account Executive  in  Chicago, IL
    Former Employee - Enterprise Account Executive in Chicago, IL

    I worked at Premiere Global Services full-time for more than 3 years

    Pros

    Cutting edge technology,lot of good people, great rewards for employees

    Cons

    Some managers are pretty self serving and good at fooling Hq & Sr. Mgt.

    Advice to ManagementAdvice

    Make sure your VP's & managers really try to help employees grow and succeed, not just dictate according what they feel is going to help them

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    Disappointing Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premiere Global Services full-time

    Pros

    Great products, good talented people working with, great location,

    Cons

    Started here only 2 months ago, and I am already regretting it. There was NO training whatsoever, had jump right in on my first day within being hired for 3 hours.

    No match on 401k. Very boring job and environment to work in. No communication at all between departments. I feel isolated from everyone and everything. None is willing to help you when you need it.....it's a very "everyone for itself" type of environment. Hardly any collaboration. Upper management only looking out for themselves. They don't realize how much work one TRUELY does. Lots of last minute requests.....sometimes unrealistic. No credit for the work you do.

    Too many unnecessary or irrelevant meetings to attend to.

    Long hiring process. Lots of unnecessary meetings. Employees are invisible to upper management. Structure is extremely vertical, as opposed to horizontal.....employees are never exposed or never have the chance to communicate to upper management.

    Lack of office space in the headquarter. Everyone is crammed. I have to sit in a space what seems like a storage room, but i have no storage for my stuff. And they keep hiring more people.

    Advice to ManagementAdvice

    Make sure you train new hires! None knows or can play guessing games on how this company is structured, who is in charge of what department, or what terminologies you use, who your competitors are, unless they have worked here for some time. When someone asks a question, try to answer them or point them to the right person/direction, instead of saying "you don't know" or "There is no answer to that". Acknowledge and appreciate the hard work your employees do for you. Acknowledge the extra hours they put in getting those last minute requests done for you. Don't ask them for things like they are your personal assistant or slave.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ATL  in  Olathe, KS
    Current Employee - ATL in Olathe, KS

    I have been working at Premiere Global Services full-time for more than 5 years

    Pros

    Good support from management. Family oriented. Many resources for growth planning. Great benefits and incentitives.

    Cons

    You have to interview to move up in the company as if you were coming in from the outside.

    Advice to ManagementAdvice

    Continue to communicate with management and associates.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It is a very family oriented company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premiere Global Services

    Pros

    Work from home.This is helpful to be with my children and make an income.

    Cons

    Disconnect from coworkers in house.

    Advice to ManagementAdvice

    Thank you for giving me a job.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premiere Global Services

    Pros

    Good work/life balance, proven leader in the technology industry, decent pay

    Cons

    Difficult to move up in the company

  9. 2 people found this helpful  

    Revolving Door - Employee Churn Rates Anyone?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Premiere Global Services full-time for more than 3 years

    Pros

    -Nice office in buckhead.
    -Good work/life balance.
    -Marketing team seems to be building a strong team, but unless they are shown some support and appreciation they too shall leave.
    -Good opportunity for recruiters (constantly backfilling)
    - Title bump opportunity

    Cons

    - Sr. Exec quotes "not my circus, not my monkeys" (talking about employees, but not on their team so it's ok)
    - Sr. Exec quotes "i could not think of a worst way to spend my time" (about meeting w/HR to develop career growth paths for their team)
    - Top talent leaves as soon as they can. Check length of employment of former employees on linked in.
    - Title bump has a cost. Even VP hires are micromanaged in some departments (imagine the rest).
    - No career growth path support, no investment in employees.
    - vacation is not paid at departure.
    - Sr. Execs track entry and exit times by employees and call people out if they leave early for a personal appt. - Yet show no appreciation for late nights and weekends.

    Advice to ManagementAdvice

    1) Complete a quick analysis on employee churn rates, identify where this is happening most, ask yourself - what is the constant? hint: people don't leave the company they leave managers.
    2) Ask yourself what motivates your employees, and what you can do to create a culture that shows that you value them.
    3) Ask yourself what it is costing your shareholders for you to remain completely disconnected from the employees. Maybe start by showing-up at a holiday party one year.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    The most average company in America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premiere Global Services full-time for more than 3 years

    Pros

    Not the worst place to work. If you want to come to work each day and have an average experience, PGi is the place for you.

    Cons

    Unstable, constant shifting within the organizational structure; micromanagement from the leadership within the organization fogs up the efficiency of the company; a formerly successful company that still operates like it's very successful; boring work environment - not much room to innovate. The most average company you'll ever work for.

    Neutral Outlook
  11.  

    Great products and people, wish more consumers knew about this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premiere Global Services full-time for more than 3 years

    Pros

    Opportunities abound for employees who are willing to go out and look for them. Flexible, highly collaborative work environment with some of the most creative, intelligent people I've met. Very open to telecommuting schedules and managers are highly supportive of risk-taking and independent projects.

    Cons

    Pay is on the low side.

    Advice to ManagementAdvice

    Keep doing what you're doing and nurture your best and brightest.

    Recommends
    Positive Outlook
    Approves of CEO

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