Premium Retail Services Reviews

Updated July 5, 2015
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3.1
Rating Trends
Recommend to a friend
Approve of CEO
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Brian Travers & Kevin Travers
70 Ratings

Pros
  • friendly staff and work from home (in 6 reviews)

  • Very flexible work schedule and good communication with management (in 7 reviews)

Cons
  • Employees must be paid by Comdata debit card and charged (in 4 reviews)

  • Sometimes there are last minute changes, so I always check my website before I head out for the day (in 4 reviews)

More Pros and Cons

154 Employee Reviews

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  1. Helpful (1)

    Part-Time Brand Ambassador

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premium Retail Services

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay, flexible, easy work

    Cons

    Long shifts with short breaks; lots of standing


  2. Review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premium Retail Services full-time

    Pros

    Great place to work, very friendly co-workers

    Cons

    No complaints at this time


  3. Pet Ambassador

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pet Brand Ambassador in Plantation, FL
    Current Employee - Pet Brand Ambassador in Plantation, FL

    I have been working at Premium Retail Services part-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Loved the work and the culture of pet nutrition. Thoroughly enjoyed educating pet parents on the needs of their pets.

    Cons

    we were out of work when the client decided to contract another firm, putting a lot of people out of work all over the country

    Advice to Management

    Cultivate more clients, can't rely on just on big company

    Premium Retail Services Response

    Jun 25, 2015VP of Marketing and Communications

    Thank you for your feedback. While we appreciate your advice, our company is in fact very diversified with work in a number of trade channels for a broad spectrum of manufacturer and retail ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Brand ambassadors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premium Retail Services full-time (More than a year)

    Pros

    They pay is pretty great for some of the positions.

    Cons

    I was laid off of a 'program with no notice, but that was no fault on their part. I would say their district managers are very overloaded with reps that are under them. Making it hard at times to contact them and get things taken care of.


  6. Flexible job, but...

    Current Employee - Dedicated Training & Sales Representative
    Current Employee - Dedicated Training & Sales Representative

    I have been working at Premium Retail Services

    Pros

    -Flexible work schedule
    -Great work/life balance
    -Easy going management for the most part

    Cons

    -Logistics of travel can be somewhat confusing at first
    -Communication between management and clients is often skewed
    -It's impossible to get the things you need most of the time in a prompt fashion
    -Not much room for improvement outside of moving up to management level

    Premium Retail Services Response

    Jun 25, 2015VP of Marketing and Communications

    We'd like to learn more about your experience. Please send us an email at communications@premiumretail.com and we can discuss your thoughts in greater depth.


  7. Helpful (6)

    Would Never Recommend this company..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising, Pet Ambassador in Williston, VT
    Former Employee - Merchandising, Pet Ambassador in Williston, VT

    I worked at Premium Retail Services (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You make your own hours in a a reasonable time frame... Always doing different kinds of jobs so its not boring...

    Cons

    There are some managers that are very over barring and rude and have no right to even be in management, and have NO People skills at all... The only training I got in over a year of working was either online or I learned on my own...

    Advice to Management

    I think you need a better set of managers that know how to talk and communicate with there Employees and some better ways to train your Reps..

    Premium Retail Services Response

    Jun 15, 2015VP of Marketing and Communications

    Thanks for your feedback. If you'd like to provide more specific feedback to assist us in identifying exactly what you feel went wrong, please email communications@premiumretail.com and we will make ... More


  8. Assisted Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chesterfield, MO
    Current Employee - Anonymous Employee in Chesterfield, MO

    I have been working at Premium Retail Services full-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good Pay
    Flexibility
    Tools provided

    Cons

    MIles to travel
    poor managment coordination
    sometimes to much pressure

    Advice to Management

    Be more organized

    Premium Retail Services Response

    Jun 25, 2015VP of Marketing and Communications

    Thanks for your feedback. We will share your advice with senior management. In the meantime, if you'd like to be more specific, you may email us at communications@premiumretail.com


  9. Helpful (1)

    Not much going for them

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premium Retail Services

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Working alone, work at your own pace

    Cons

    They are very good at making fake promises.
    Minimal hours as they saturate a territory with more Rep's than needed.
    They hire anybody and throw them in and hope they stay for a while, if not they don't care they will hire somebody else.

    Advice to Management

    Give less employees more work instead of more employees less work. It may create some loyalty.


  10. Helpful (3)

    “Gained Experience”

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premium Retail Services part-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Building relationships with people in your stores

    Cons

    Lack luster management team.
    It depend on the team you are in. No loyalty to employees. Premium does not care about their employee's.
    Merchandiser's are disposable.
    If you decide to work for Premium don't put in too much effort, as it is not recognized.
    Take your experience and move on.

    Advice to Management

    Stop hiring from the outside, and promote from within.


  11. Helpful (3)

    "Starter Company" Lacking Good Management or Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premium Retail Services part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flex hours but the hours always change.
    401k

    Cons

    Compensation is quite low.
    Career growth is severely lacking.
    Management has lost touch with lower level merchandising staff who actually are the bones of the Company.Employee turnover is expected by this company. They do nothing to encourage good employees to stay.

    Advice to Management

    Do something to keep good people on board and promote their growth within Premium. Listen to your employees in the field, they have a lot to offer. Do an exit interview.



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