Premium Retail Services Reviews

Updated August 26, 2015
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3.3
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Brian Travers and Kevin Travers
72 Ratings

Pros
  • friendly staff and work from home (in 6 reviews)

  • Very flexible work schedule and good communication with management (in 7 reviews)

Cons
  • Employees must be paid by Comdata debit card and charged (in 4 reviews)

  • Sometimes there are last minute changes, so I always check my website before I head out for the day (in 4 reviews)

More Pros and Cons

159 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    National Recruiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I started my career at Premium Retail Services as a National Recruiter. It was my privilege to build relationships with exceptional talent and match them with a career changing opportunity. My territory included fourteen states. I partnered with management to place Assisted Sales Representatives and Retail Merchandisers in roles representing some of the top brands in the retail industry.

    Cons

    Premium Retail Services is a great place to work. I do not see any downside.


  2. Amazing Program for All

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Field Manager in Mesa, AZ
    Current Employee - Regional Field Manager in Mesa, AZ
    Recommends
    Positive Outlook

    I have been working at Premium Retail Services full-time (More than 3 years)

    Pros

    Premium is the best 3PL Marketing Company i have worked for. I started as a representative and was promoted to Regional Field Manager with in 6 months of employment. Currently I work on the best program I have ever been apart of. Being able to represent Lenovo and manage representatives that truly believe in the product has been amazing. Overall i would recommend anyone looking to become a rep consider working for Premium.

    Cons

    I have not had any negative experiences working for Premium.

    Advice to Management

    Keep up the great work !!! It has been and Im sure will continue to be a pleasure working for PRS !!


  3. it was good until...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in Lexington, KY
    Former Employee - Retail Sales Representative in Lexington, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Premium Retail Services full-time (More than 8 years)

    Pros

    I enjoyed my time working at ATT. It was a major learning experience.

    Cons

    Many ATT markets rewards a majority of its tenured employees with termination to cut costs. Be careful

    Advice to Management

    Recognize good talent when you have it, and really open your eyes to those vampires that suck the enthusiasm out of the organization.

    Premium Retail Services Response

    Aug 19, 2015 – VP of Marketing and Communications

    Thank you for taking the time to submit a review. We'd like to learn more about your advice. Please email us at communications@premiumretail.com so we can better understand your concerns.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great oppporunity for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Manager in Chicago, IL
    Current Employee - Field Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premium Retail Services full-time (More than a year)

    Pros

    started as a field sales and training representative, moved into the sales lead position and promoted to manager within my first year of employment. Great management team that believes in you and helps you grow, with awesome training and consistent follow up. I have traveled the country, participated in some really cool activities and starred in a few training videos for the client. Best job I've ever had!!

    Cons

    none that come to mind

    Advice to Management

    keep up the great work!

    Premium Retail Services Response

    Aug 19, 2015 – VP of Marketing and Communications

    Thanks so much for the great review. We're happy to have you and appreciate all that you do for Premium and our clients.


  6. Lenovo Sales and Training Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dedicated Sales and Training Representative
    Current Employee - Dedicated Sales and Training Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premium Retail Services full-time (More than a year)

    Pros

    It' s a dedicated program to only represent one brand, Lenovo. It's probably the best program I've ever been apart of. We represent a great product and PRS/Lenovo provides us with full support in the field. The position has a flexible schedule (for FT employees). The managers and account managers are a great team to work for. They are very positive and inspiring. One of the few programs that actually bring the whole team together for national training events multiple times a year. Lenovo clients are great to work for. They respond to our needs in the field and we feel appreciated for the work we do for them. You work within different retail environments and get to meet and work with a lot of good people. Lot's of contests for potential bonuses and prizes.

    Cons

    No yearly performance reviews, so annual raises aren't common. Not a lot of opportunities for advancement. You get mileage reimbursement, but it's still a lot of wear and tear on your car.

    Advice to Management

    Offer yearly reviews to determine yearly pay-raises. (anything to keep up with inflation) There isn't a lot of advancement opportunities, so I suggest offering a way for self-improvement. Provide tuition-reimbursement to further education, or courses for professional certifications like sixsigma, etc. (give people a reason to stay at the same position for a long time)


  7. Samsung Retail Training Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Training Specialist in Atlanta, GA
    Former Employee - Retail Training Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Premium Retail Services full-time (More than a year)

    Pros

    Great Schedule, Great Opportunity to move into the Corporate. If you like talking to people and training small to large group of people, this job is for you.

    Cons

    Lots and lots of driving. Long reports are due daily for your work. And last minute priorities are a weekly thing.

    Premium Retail Services Response

    Aug 10, 2015 – VP of Marketing and Communications

    Thanks for taking the time to review Premium. And we agree, there is a great deal of opportunity when you're fortunate to work with the brands that Premium represents. Travel and client reporting ... More


  8. Helpful (1)

    Sales and Training Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainer/Sales Representative in Raleigh, NC
    Current Employee - Trainer/Sales Representative in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premium Retail Services part-time (More than 3 years)

    Pros

    Great team of managers and office support with easy accessibility if problems arise while in the middle of an assignment or during reporting via web based reporting system. I also love the flexibility of working from my home office and making my own schedule as well as compensation for time including travel time and mileage.

    Cons

    At times, assignments may be sparse, but that's with any retail job. I rather enjoy having some time off, so that part of the job can be a plus as well, but could cause issues if you need a steady 40 hour work schedule.

    Advice to Management

    Keep up the great job! Communication between management and employees is on point. The only suggestion I might have would be to add the possibility of company paid health benefits and/or full time employment to long time, part time employees. This would be a major plus for employee retention.

    Premium Retail Services Response

    Aug 5, 2015 – VP HR

    Thanks so much for your feedback! We offer medical and dental benefits to our Full Time employees and Premium Retail subsidizes a good portion of the employees costs. Also the company pays 100% for ... More


  9. Dedicated Sales and Merchandising rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Premium Retail Services full-time

    Pros

    Make your own hours, good pay, mileage reimbursement, company phone and tablet

    Cons

    Not enough market managers for the volume of reps. Hard to get issues dealt with in a timely manner.

    Advice to Management

    Hire more managers. There are too many reps and merchandisers running around on the field with not enough direction.

    Premium Retail Services Response

    Aug 19, 2015 – VP of Marketing and Communications

    Thanks for your feedback. We appreciate your opinion.


  10. great flexible work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assisted Sales and Training Specialist
    Current Employee - Assisted Sales and Training Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work hours are flexible and time management is up to the employee to complete projects in a timely manner. If you need flexibility due to other obligations, this is the place to be. Pay is in line with the work being done.

    Cons

    Hours not always consistent. Hours tend to vary based on the core projects you are assigned to plus additional work that needs to be completed.

    Premium Retail Services Response

    Aug 5, 2015 – VP HR

    Thank you so much for your input....unfortunately in this line of business hours do vary based on time of year, but we do our best to try to keep our reps engaged as much possible throughout the year ... More


  11. Not the best

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denton, TX
    Current Employee - Anonymous Employee in Denton, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It is a paycheck though not much of one.

    Cons

    To many to list. Three years and no improvement.

    Advice to Management

    Work on communication.



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