Premium Retail Services Reviews

Updated April 20, 2015
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3.6
132 Reviews
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Brian Travers & Kevin Travers
61 Ratings

Pros
  • I could work from home and make my own schedule (in 6 reviews)

  • Very flexible work schedule and good communication with management (in 7 reviews)

Cons
  • Employees must be paid by Comdata debit card and charged (in 4 reviews)

  • Sometimes there are last minute changes, so I always check my website before I head out for the day (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Brand Ambassador

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premium Retail Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for, management is very nice and always there if you have any questions

    Cons

    Have not found one yet

    Advice to Management

    Keep up the good work

  2. Retail Sales and Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Operations Consultant in Minneapolis, MN
    Former Employee - Field Operations Consultant in Minneapolis, MN

    I worked at Premium Retail Services (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Variety of Sales Building opportunities

    Cons

    I didn't see any issues

    Advice to Management

    none

  3. Helpful (3)

    Life changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Marketing Representative in Hartford, CT
    Current Employee - Field Marketing Representative in Hartford, CT

    I have been working at Premium Retail Services part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I am in a unique position as part of their Total Team. Other positions may vary. But there is a flexible schedule, allows you to work 7 days a week if desired, if you have the tools they will utilize your talents, and the recognize your hard work. The best employees are the ones passionate about what they do. I sincerely love my job, I cannot wait to do even more for them!

    Cons

    NONE (but to address a recent comment; Premium prefers their employees to utilize the Comdata pay card for instances where management needs to get a representative money instantly and not having to wait days for monies to clear in one's personal bank account. If used correctly, and transferred to your own checking account once per pay period you will not be charged for using your own money)

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  5. Helpful (2)

    Life changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pet Ambassador in San Jose, CA
    Current Employee - Pet Ambassador in San Jose, CA

    I have been working at Premium Retail Services part-time

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    I have work in the the pet retail service since 2000 right after high school, I join the team in December of 2014 working for a company that pays you for educating folks and helping them make the right decision for them seems not real but that's what this company offers. I am beyond grateful having this opportunity , these are the type of companys you will work hard because you love it, if you can get on board good luck

    Cons

    None for me in my department

    Advice to Management

    Keep finding passionate people because we work the hardest ;)

    Premium Retail Services Response

    Mar 30, 2015VP of Marketing and Communications

    Thanks so much for the great feedback. And you're right: passionate people do work the hardest!

  6. Helpful (1)

    Company did a great job of taking care of the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premium Retail Services

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company has a good benefits package, along with allowing you to balance your work and life.

    Cons

    Because it does subcontract from other companies, those contacts can come to an end, resulting in layoffs. The company does try to find you a different category as opposed to just letting you go.

    Premium Retail Services Response

    Mar 30, 2015VP of Marketing and Communications

    Thanks for sharing your thoughts. Our HR team makes every effort to map qualified people to new opportunities when transitions occur. We value your contribution and invite you to keep an eye out for ... More

  7. Helpful (2)

    Undervalued,underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Zone Representative in Chicago, IL
    Current Employee - Zone Representative in Chicago, IL

    I have been working at Premium Retail Services part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Your home is your office as you are assigned a territory.

    Cons

    Leadership is very disconnected and goals are constantly changing, making it difficult to feel passionate about the company and our individual roles.

    Advice to Management

    Sincerely respect all employees; they are the ones that make your business work.
    Manage your RMM'S and Regional Managers more closely.

  8. Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainer/Sales Representative
    Current Employee - Trainer/Sales Representative

    I have been working at Premium Retail Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Work-Life Balance, Flexible schedule, advancement opportunities, supportive management team

    Cons

    No complaints from me 1

    Premium Retail Services Response

    Mar 30, 2015VP of Marketing and Communications

    We are so glad your experience reflects the name Premium. Thank you for sharing your thoughts.

  9. Fun while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Premium Retail Services as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Make your own schedule, decent pay, meet new people all the time, can make a real impact in your market, represent a brand you can stand behind

    Cons

    Contract labor, upper management seems to run around in circles which can lead to extra work on your part, don't know when the contract is going to end (real bad for families)

    Advice to Management

    When you know that the contract is going to end let your employees know so the team can start looking for other employment as you knew long before you told us via a conference call. I along with others loved this job and we would have stayed on till the end.

    Premium Retail Services Response

    Mar 30, 2015VP of Marketing and Communications

    Thanks for your candid feedback. As you know, our clients' needs are the primary driver of our opportunities and timeframes. Please know that we make every effort to map qualified people to new ... More

  10. Helpful (3)

    Poorly Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premium Retail Services

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    At times able to create your own schedule, but as of late a lot of job time frames becoming shorter and shorter making scheduling sometimes difficult.

    Cons

    Like merchandising just no longer here.
    Poorly run and management is sub-par ,mostly the RMM
    Merchandising Rep's are judged on a star rating for which we are only in partial control.
    Often threatened by the use of the star rating, which basically is meaningless.
    No room for advancement.
    I would have rated Premium less than one star but that is the minimum.
    After 5+ years decided best to just leave.

    Advice to Management

    A way for Employee's to be able to voice opinions without fear.

  11. Helpful (3)

    Unethical Treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premium Retail Services

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very little comes to mind.

    Cons

    When I 1st started with Premium they were miles behind every other merchandising company in technology. You used to have to fax in jobs on a daily basis to get paid. I did minimum work for them. They finally made it to the 21st Century and I started accepting more assignments. Up until about 2013 they were pretty decent to work for but started going backwards in 2014 and I decided in 2015 it was time to move on. Best decision I ever made .The reason I titled my review unethical is because that's how your treated by lower Management.

    Advice to Management

    Have your Managers treat people with respect

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