Premium Retail Services Reviews

Updated July 19, 2015
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3.0
Rating Trends
Recommend to a friend
Approve of CEO
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Brian Travers & Kevin Travers
72 Ratings

Pros
  • friendly staff and work from home (in 6 reviews)

  • Very flexible work schedule and good communication with management (in 7 reviews)

Cons
  • Employees must be paid by Comdata debit card and charged (in 4 reviews)

  • Sometimes there are last minute changes, so I always check my website before I head out for the day (in 4 reviews)

More Pros and Cons

152 Employee Reviews

Sort: Popular Rating Date
  1. Merchandiser

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premium Retail Services

    Pros

    Easy Work. Paid on time New assignments

    Cons

    Pay is low Not steady hours

    Advice to Management

    Pay employees more

    Premium Retail Services Response

    Jul 14, 2015 – VP of Marketing and Communications

    We appreciate your feedback. Please know that both your pros and cons are being discussed at the highest levels.


  2. Helpful (3)

    Part-Time Brand Ambassador

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premium Retail Services

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay, flexible, easy work

    Cons

    Long shifts with short breaks; lots of standing

    Premium Retail Services Response

    Jul 14, 2015 – VP of Marketing and Communications

    Thank you for your review.


  3. Review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premium Retail Services full-time

    Pros

    Great place to work, very friendly co-workers

    Cons

    No complaints at this time

    Premium Retail Services Response

    Jul 14, 2015 – VP of Marketing and Communications

    Thanks. Have a Premium day!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Brand ambassadors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premium Retail Services full-time (More than a year)

    Pros

    They pay is pretty great for some of the positions.

    Cons

    I was laid off of a 'program with no notice, but that was no fault on their part. I would say their district managers are very overloaded with reps that are under them. Making it hard at times to contact them and get things taken care of.

    Premium Retail Services Response

    Jul 14, 2015 – VP of Marketing and Communications

    Thank you for your thoughts. We regularly examine organizational structure and make tweaks and adjustments to improve management and execution. Your candor is very much appreciated and will be ... More


  6. Flexible job, but...

    Current Employee - Dedicated Training & Sales Representative
    Current Employee - Dedicated Training & Sales Representative

    I have been working at Premium Retail Services

    Pros

    -Flexible work schedule -Great work/life balance -Easy going management for the most part

    Cons

    -Logistics of travel can be somewhat confusing at first -Communication between management and clients is often skewed -It's impossible to get the things you need most of the time in a prompt fashion -Not much room for improvement outside of moving up to management level

    Premium Retail Services Response

    Jun 25, 2015 – VP of Marketing and Communications

    We'd like to learn more about your experience. Please send us an email at communications@premiumretail.com and we can discuss your thoughts in greater depth.


  7. Pet Ambassador

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pet Brand Ambassador in Plantation, FL
    Current Employee - Pet Brand Ambassador in Plantation, FL

    I have been working at Premium Retail Services part-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Loved the work and the culture of pet nutrition. Thoroughly enjoyed educating pet parents on the needs of their pets.

    Cons

    we were out of work when the client decided to contract another firm, putting a lot of people out of work all over the country

    Advice to Management

    Cultivate more clients, can't rely on just on big company

    Premium Retail Services Response

    Jun 25, 2015 – VP of Marketing and Communications

    Thank you for your feedback. While we appreciate your advice, our company is in fact very diversified with work in a number of trade channels for a broad spectrum of manufacturer and retail ... More


  8. Helpful (13)

    Would Never Recommend this company..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising, Pet Ambassador in Williston, VT
    Former Employee - Merchandising, Pet Ambassador in Williston, VT

    I worked at Premium Retail Services (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You make your own hours in a a reasonable time frame... Always doing different kinds of jobs so its not boring...

    Cons

    There are some managers that are very over barring and rude and have no right to even be in management, and have NO People skills at all... The only training I got in over a year of working was either online or I learned on my own...

    Advice to Management

    I think you need a better set of managers that know how to talk and communicate with there Employees and some better ways to train your Reps..

    Premium Retail Services Response

    Jun 15, 2015 – VP of Marketing and Communications

    Thanks for your feedback. If you'd like to provide more specific feedback to assist us in identifying exactly what you feel went wrong, please email communications@premiumretail.com and we will make ... More


  9. Helpful (3)

    Merchandising Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Representative
    Former Employee - Merchandising Representative

    I worked at Premium Retail Services part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Easy to get hired on. Most work doesn't require a PHD.

    Cons

    Like so many other reviews I've read about Premium , they need to find qualified managers for overseeing Reps.Mine is beyond horrible. Treats people terrible. The movie "Horrible Boss's" could have been written directly from her management style. You can try discussing issues with her boss but chances are it will get you no where except frustrated. The company doesn't really have anything set up as to where to go if problems arise, so most Reps just quit. Just like sometimes a parent is judged on the action of their child, a Company is oftentimes judged in the same manner, so the horrible managing tactics & treatment starting in lower management works itself on up, or possibly, down. Who knows? As the saying goes:: A fish rots/smells from the head down. My advice is if your thinking about working for this company I would have second thoughts. If you already work for them ,get out as there is much better out there, or at least stand up wind.

    Advice to Management

    Maybe instead of "discussing this at the highest level" try to actually do something to address & correct issues.. Actions speak louder than words.

    Premium Retail Services Response

    Jul 26, 2015 – VP of Marketing and Communications

    Thanks for your feedback. One of the ways we try to address these types of concerns is to invite the reviewers - most of whom are former employees - to contact us directly so that we can understand ... More


  10. Assisted Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chesterfield, MO
    Current Employee - Anonymous Employee in Chesterfield, MO

    I have been working at Premium Retail Services full-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good Pay Flexibility Tools provided

    Cons

    MIles to travel poor managment coordination sometimes to much pressure

    Advice to Management

    Be more organized

    Premium Retail Services Response

    Jun 25, 2015 – VP of Marketing and Communications

    Thanks for your feedback. We will share your advice with senior management. In the meantime, if you'd like to be more specific, you may email us at communications@premiumretail.com


  11. Helpful (6)

    Very disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Representative in Miami, FL
    Former Employee - Field Representative in Miami, FL

    I worked at Premium Retail Services full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent pay for not a tough job

    Cons

    Disorganized, pay sometimes off and it's a pain to correct

    Advice to Management

    Get your company in line

    Premium Retail Services Response

    Jul 26, 2015 – VP of Marketing and Communications

    We're sorry you had challenges with Premium. Thanks for your review and good luck in the future.



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