Premium Retail Services

  www.premiumretail.com
  www.premiumretail.com
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Premium Retail Services Reviews

Updated August 28, 2014
Updated August 28, 2014
106 Reviews
3.6
106 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Brian Travers & Kevin Travers
51 Ratings

Review Highlights

Pros
  • Easy Job, Work from Home, Alright pay, Good Work/Life Balance (in 4 reviews)

  • Flexible schedule is a premium luxury (in 6 reviews)


Cons
  • Sometimes there are last minute changes, so I always check my website before I head out for the day (in 4 reviews)

  • Too much printing of paperwork at home (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Premium experience so far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Merchandiser  in  Saint Charles, MO
    Current Employee - Retail Merchandiser in Saint Charles, MO

    I have been working at Premium Retail Services part-time for more than a year

    Pros

    Everything is done on- line; paperwork, scheduling, tracking my time, job assignments - really like that. Paid correctly and on time every two weeks. Variety of work and clients to represent is nice. Have seen people get promoted - they seem to look at capabilities of their employees.

    Cons

    Wish we could get benefits through the company. Pay rate hasn't increased in almost two years - would be nice to get some increase if we have been here a year and every year. Not much of a social media presence that I see.

    Advice to ManagementAdvice

    Keep looking for perks or benefits for employees - they don't all have to be monetary. Keep improving QTrax - mobile app is awesome!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    communication could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Merchandiser  in  Watertown, NY
    Current Employee - Retail Merchandiser in Watertown, NY

    I have been working at Premium Retail Services part-time for less than a year

    Pros

    choose your own schedule, decent pay for most jobs

    Cons

    many small jobs actually cost you money to perform. Can spend a lot in reimbursed gas.

    Advice to ManagementAdvice

    the Discover jobs are money losers, forcing us to travel some distance only to earn a few dollars. Likewise for some of the other jobs that pay less than an hour and require driving long distances. I frequently spend $30 in gas in order to earn maybe $50...not to mention the time spent behind the wheel. Conciser throwing in some gas money and some compensation for drive time

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    I'm just shy of a years employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Marketing Representative  in  Monaca, PA
    Current Employee - Field Marketing Representative in Monaca, PA

    I have been working at Premium Retail Services part-time for less than a year

    Pros

    Schedules: They prefer Monday - Thursday, with Fridays being a possible make up day if needed. The flexibility with scheduling yourself. Pay roll: They issue a card that is credited every pay before i walk out the door, not having to give out your personal banking information. Company site: It lists everything from your schedule (which you make), payroll (hrs, pay, contact information, W2 info, pay-stub info), personal profile (how they rate your performance), educating videos, company discounts, company updates, time sheets, pending job paper work (with instructions, videos, **and will let you know if the company is printing and sending it to you), pending shipments, deliveries, and so on...no need to know multiple web sites (all in one). I have gotten reimbursed when acceptable, The pay is reasonable. They do pay you in each job for the ink and paper used to print information. If i have an issues with a store or a concern about a job, there is a site where we can communicate with others reps. and even get a heads up on a display (sometimes we post our Job pictures or problems with displays or instructions, or you can ALWAYS reach out to your areas RMM. They have Open conference training online (where everyone can communicate with comment questions and concerns). There is room to Grow... if you're willing to work hard for it. I get along with my RMM (Paul Taylor) So, I don't have issues with my job, He helps when I ask (can't expect it, if you don't ask, no one reads minds) and offers advice when needed, and he keeps in touch on a wkly base.

    Cons

    They don't give company benefits (health, dental, pharmacy, ect.). But you can purchase them. There aren't company vehicles, or electronic devices (that i'm aware of), you have to use all your own without reimbursement. They don't have a meet and greet with co workers ( gathering of employees *regardless of job title) - that i'm aware of.

    Advice to ManagementAdvice

    * company benefits (health, dental, pharmacy, ect.) after a max time of employment (even if only 1 is offered) *company vehicles, or electronic devices (even if only offered after a length of time of employment), or at least possible reimbursement. *Company Meet and Greets with co workers ( gathering of employees by district *regardless of job title) - to meet those that you hear about, or contact from time to time.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Merchandiser  in  New York, NY
    Current Employee - Retail Merchandiser in New York, NY

    I have been working at Premium Retail Services part-time for more than 3 years

    Pros

    great place to work in New York

    Cons

    nothing negative to say at all

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    My experience at Premium Retail Services has been a great opportunity for me to learn about the retail industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Authorized Trainer  in  Portland, OR
    Current Employee - Authorized Trainer in Portland, OR

    I have been working at Premium Retail Services full-time for more than a year

    Pros

    Being a Sales Representative, you are able to manage your weekly and monthly schedule, take ownership of your market, create and develop your own relationships with store associates/managers, and collaborate with the store employees.

    Cons

    Poor communication between management and reps, variables compromise your bonuses that are out of your control, little room for advancement, lack of work to fill full-time hours at times, and little reward for superior performance.

    Advice to ManagementAdvice

    Bonus structure fluctuates too much, and too many variables compromise our bonuses, such as other companies servicing our account displays. Managers have visited my market twice in 19 months. Managers rarely return my phone calls within 24 hours, and claim to be too busy to address questions I have. Don't bite off more than you can chew!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    It has paid my bills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Zone Specialist
    Current Employee - Zone Specialist

    I have been working at Premium Retail Services part-time for more than 5 years

    Pros

    The flexibility of making your own weekly schedule is great. There are a variety of assignments. Friendly team members and managers.

    Cons

    There are no health benefits, no paid vacations , no yearly raises, no real incentive to work any harder than I already do. Everything is part time, unless it is 4th quarter then they expect you to work like crazy.

    Advice to ManagementAdvice

    It would be nice to reward those employees that have been with the company for numerous years. Create incentives that are clearly stated unlike the current star rating or quarterly bonus program that never is awarded. It would be nice to be able to get praise or even just a phone call from RMM/DM's just to see how things are going from time to time. On team jobs, the team member should be required to watch the training video just like the leader so they are just as informed prior to starting the job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    I was a brand ambassador

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Ambassador  in  Miami, FL
    Former Employee - Brand Ambassador in Miami, FL

    I worked at Premium Retail Services part-time for less than a year

    Pros

    Was out meeting people, work variety was very good, self-management. At the beginning, manager did reach out to me and made it a point to come see me.

    Cons

    Manager only contacted me when there was a problem or needed something specific.

    Advice to ManagementAdvice

    Better communication from management about changes, with more time to adjust. Some of these changes impacted me getting paid.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    PRS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premium Retail Services as a contractor for less than a year

    Pros

    Co workers were dedicated and helpful

    Cons

    Leadership was all about themselves

    Advice to ManagementAdvice

    Get involved to know what is going on

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Lots of fun! Very flexible.

    Former Employee - Brand Ambassador  in  San Antonio, TX
    Former Employee - Brand Ambassador in San Antonio, TX

    I worked at Premium Retail Services part-time for less than a year

    Pros

    Fair compensation
    Fun positions with lots of flexibility

    Cons

    No benefits, jobs were only seasonal.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Premium retail services offer good compensation package and good advancement opportuties

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Samsung Product Specialist  in  Daytona Beach, FL
    Current Employee - Samsung Product Specialist in Daytona Beach, FL

    I have been working at Premium Retail Services part-time for more than a year

    Pros

    You get respect from everyone you are working with as you are the sole ambassador tor the brand which makes you like a manager as well as very involving marketing activities, working with my team definately make my job feel real fun and therefore easy as we interact all day assisting each other on group and facebook staying steadily up to date with changing trends. Very fun contests with a lot of chances to get nice bonuses like $1500, brand new uhd 55 inch tv.

    Cons

    During transition periods of old models there is usually shortage of work hours but usually temporary. This is a job where u have to keep your perfomance high or you can wake up next morning without a job but me personally, I never had to worry about that

    Advice to ManagementAdvice

    Premium is very transparent and is a very fair and caring company. At this time it is not too much they can change to be better.

    Recommends
    Positive Outlook
    Approves of CEO

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