Pret A Manger Reviews

Updated April 20, 2015
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3.1
73 Reviews
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Recommend to a friend
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Clive Schlee
38 Ratings

Pros
  • You can meet and work with some great people from all over the world (in 5 reviews)

  • Great wage with a great incentive to work hard- the mystery shopper (in 5 reviews)

Cons
  • Physically hard work and long hours (in 4 reviews)

  • Too much pressure from the mystery shopper whence it depend the "bonus" (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Lots of culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pret A Manger (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Working inside an open space office. Easy to communicate during the day with other departments.

    Cons

    Learned from mistakes not risks.

    Advice to Management

    Build stronger independence with the U.S. Market than grabbing solution straight from the U.K. Markets.

  2. Manager- horrible upper management, unrealistic goals, promotions based on politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Chicago, IL
    Former Employee - General Manager in Chicago, IL

    I worked at Pret A Manger

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good pay
    Free meals
    Traveling
    Work Parties
    Training For all levels of employment

    Cons

    Favoritism with management
    Hiring is based on looks
    Long hours expected
    No work life balance
    All push with no support
    No integrity
    A lot of show and dance for support center and president/ceo

    Advice to Management

    Your employees will respect you if you offer genuine support. It is all about what your shop looks like when the CEO is in town. Stop favoriting managers, no one respects you for it.

  3. Working at pret

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pret A Manger

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    free breakfast and lunch for employees
    Reasonable pay

    Cons

    Lack of accountability
    One locker room for boys and girls
    Poor management

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Company Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chef
    Former Employee - Chef

    I worked at Pret A Manger full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The co-workers are great some have become long term friends. Sometimes head office stops by to say "hi". You see the CEO and presidents quite often which is awesome. Ops manager stops by around once or twice a week just to say hi and knows most of the employes in the store by name. The company gives you a free lunch and the pay is pretty good at start (around $10-$11). You get to learn a lot about food and food safety. If you want to get a "key role" position they give you a book that gives you a checklist of how to be great for the position you are trying to graduate into. Some managers are down to earth and you could end up being friends with a few of them.

    Cons

    After being in the company for almost 4 years. I had to leave because of a new manager. I had to switch up my schedule to attend college. It was not a problem before with recent managers but with this new one it cost me the job. Even though I was unable to work certain days or hours I was available enough to make 40+ hours. This manager took it as a opportunity to give me the bare minimum of 20 hours (4 hours each day bare minimum under Law). Like really? who can live off of 20 hours? After discussing the situation the new manager basically said I might get 24 hours ... no need to discuss further. Being a hard worker and having maybe 4 write ups never going past a 2nd warning I don't see why I was treated like this. It was not due to the store lacking in profit because all the other employes was making 32+ hours, some even overtime. A manager can make or break you in this company I have seen others go just because the manager did not like them.

    Getting promoted in the company seems to be falling apart when I got my position the training was top notch, they used to have workshops and feed back from another manger who would look over your progress but they did away with that and now just give you a book.

  6. Team member

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pret A Manger

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great hours .great team members

    Cons

    Less pay. More work days

  7. Long hours, unrealistic expectations, high pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pret A Manger

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good bonus, high salary, travel occasionally

    Cons

    Unrealistic targets, little support, long hours

    Advice to Management

    Stop changing everything all the time with poor execution

  8. Helpful (1)

    Terrible experience one of the worst jobs I've ever had. no wonder people quit this job so easily

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pret A Manger

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Co-workers are great and there are a lot of incentives.

    Cons

    Pretty much everything is a con
    -lots of stress
    -under payed
    -long hours/ short brakes
    -terrible management
    -really unflexible schedule

  9. Helpful (1)

    I've Learned A Lot!......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Runner in New York, NY
    Former Employee - Shift Runner in New York, NY

    I worked at Pret A Manger full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Here's my list of pros during my long tenure at Pret A Manger: Co-workers, Customers, Free Food, Compensation, Mystery shopper bonus, and 2 galas Yearly!........The C.E.O and his partners has always been Pleasant to me.

    Cons

    In Spite of the wonderful Pros of this company, Your subjected to emotional blackmail and serious labor issues with Most shops being run by Unprofessional and Bias Managerial staff backed by a corrupted HR Dept.

    Advice to Management

    The Core Values you instill in your Employees are Virtuous , And is the the secret to your success!.....On the Contrary, I strongly suggest a Labor Union!, so employees that are treated unfair have a platform for their voice to be heard without resentment or the sinuous backlash from your Inadequate Managerial staff & Flout HR Dept.!!!! who support them.

  10. Helpful (3)

    Horrible,OverWorked For The Pay,Bad Management And Bad Treatment Felt Like A Slave.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Prep in New York, NY
    Former Employee - Kitchen Prep in New York, NY

    I worked at Pret A Manger full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You Get Hired Fast because they fire fast and people quit fast

    Cons

    I Can Give It No Stars Is Possible
    -Too Much Work For The Pay
    -Schedule Varies Every Week
    -Felt Like A Slave
    -They Want You To Make 12 Itiems In Less Then A Hour
    -Management Is Horrible
    -Misscomunication
    -Low Pay For The Job
    -Too Many Unreasonable Rules And Restrictions
    -They Expect You Not To Have A Life While Working There
    -People Quit Every Day
    -No Fairness
    DO NOT WORK THERE YOU WILL REGRET IT!! DONT LET THEM LIE TO YOU WITH THE PAY OF $10 A HOUR NOT WORTH IT
    I FELT MISTREATED, FELT LIKE A SLAVE, THEY LOWERED MY SELF ESTEEM BY TELLING ME I DONT WORK HARD ENOUGH EVEN THOUGH I WAS THE FIRST ON TO FINISH.
    THIS JOB SHOULD BE REPORTED TO THE DEPT OF LABOR

    Advice to Management

    Fix Your Attitude care about your employees dont over do the staff be reasonable be fair try everybody equally and so on such a bad experience.

  11. Short Lived Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pret A Manger

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They have excellent benefits,incentives, and pay. Company parties every six months.

    Cons

    They hire to fire often. Not a long-term position at some locations.

    Advice to Management

    Make more positions permanent, everyone should have a chance to keep their position.

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