Priceline.com Reviews

Updated March 26, 2015
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3.8
36 Reviews
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Paul Hennessey
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Employee Reviews

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  1. Featured Review

    Helpful (1)

    Great Company, Great People, Great Personal Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Priceline.com full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I work in the New York office and the culture is very similar to a startup. The New York office is full of life and has the feel of a start up culture (casual, fooseball and ping pong tables, snacks, beer) while still maintaining professionalism. People are great and they give you the opportunity to take the lead where you see fit. Not every decision needs a sign off and it allows for growth and innovation.

    Cons

    Still have some of that traditional and corporate mindset. Although, I don't completely consider it a con because it adds a level of professionalism that not all employers have these days.

    Advice to Management

    Customer Conversion department management is great. I love the ability to be heard, even in lower tiers. The goals setting gives employees to have an opportunity to take initiative and fix issues with processes.

  2. Fast paced; Nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Priceline.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced. Nice people. Keeps you motivated and helps try out many tools and technologies. Start up kind of environment.

    Cons

    Compensation is a little less for this area.

    Advice to Management

    Move to a better location and improve compensation.

  3. Great work life balance - very little room for growth within hotel business unit with unsatisfactory compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Manager in Norwalk, CT
    Former Employee - Market Manager in Norwalk, CT

    I worked at Priceline.com full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Awesome work life balance, great benefits and genuinely nice people. A lot of recent focus and initiatives on employee development from negotiation training to relationship building.

    Cons

    Typically, very little room to grow within different business units but this is most true on the hotel team; market management is the ceiling, especially as the focus now is to hire externally. Resources are slim despite senior leaders awareness of how this affects not only morale but the impact it has on the employees performance and the overall business.

    Advice to Management

    Provide your sales team with the tools and resources they need to be successful, remove the administrative and ad hoc responsibilities and focus on driving business. Continue the recent initiatives with regards to training and development.

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  5. Good place to intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern in Norwalk, CT
    Former Intern - Intern in Norwalk, CT

    I worked at Priceline.com as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Most interns who were graduating soon, did get an offer.
    Open office environment.

    Cons

    They don't provide any housing for interns but do given compensation.
    Lot of traffic on the road to get there.

  6. Needs improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Priceline.com as a contractor (Less than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    most people are friendly, open work environment, casual dress

    Cons

    upper management seems to have no idea what they are doing

    Advice to Management

    care more about your direct employees, and get some training for yourself

  7. Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern in Norwalk, CT
    Former Intern - Intern in Norwalk, CT

    I worked at Priceline.com as an intern (Less than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    Good team, good learning experience.

    Cons

    Unsure of future of the company.

  8. Helpful (1)

    Priceline.com where they pigeon hole you and lock you in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Designer in Norwalk, CT
    Former Employee - Web Designer in Norwalk, CT

    I worked at Priceline.com full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Building has a solid cafe, not bad parking, nice building, company Christmas party.

    Cons

    They pigeon-hole you into position. Barely any mobility, waiting forever for promotions, terrible benefits

    Advice to Management

    More career development! Focus on employees instead of brining in external people!

  9. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in Norwalk, CT
    Former Employee - IT Project Manager in Norwalk, CT

    I worked at Priceline.com full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    strong brand name and strong history

    Cons

    diminishing market share for the US Priceline.com

    Advice to Management

    Get some new blood!

  10. Company doing very well, great growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Priceline.com full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Priceline is on solid ground and doing very well. Very focused on innovation and collaboration, makes it a very fun and enjoyable work. Most members of Senior management are dialed in to the employees and do their best to recognize accomplishments and reward accordingly.

    Cons

    There are several people in the company who have been with Priceline for a long time and who are very stuck in their ways. The company has spent a great deal of time, money, and effort to "modernize" itself and create a more tech based environment. Unfortunately, many of the legacy employees, and several who should be real advocates for change, simply just don't get it! It may be time for them to move on!

    Advice to Management

    Take a close look at legacy employees and take an honest assessment of their "fit" for the new priceline.com.

  11. Learn from the best and make your mark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT

    I have been working at Priceline.com full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Priceline has been a fantastic place for me to learn and grow over the past 10+ years. My colleagues are intelligent and passionate about our business. I have learned much from my peers and continue to do so every day. Employees who deliver successful results are rewarded and the company prefers to promote from within. Over the past 18 months, senior management has led a positive cultural change to redefine the direction of the company, including our values, work environment and increase employee engagement.

    Cons

    In the past, the company's focus on cost control made us successful, however investment in employee development was not a top priority. This has changed recently and Sr. Mgmt. is now supporting training initiatives and is also supporting hiring additional talent where needed.

    Advice to Management

    Continue supporting training opportunities for staff and widen the amount of training offered.

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