Priceline.com Reviews

Updated September 2, 2014
Updated September 2, 2014
30 Reviews
3.7
30 Reviews
Rating Trends

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Darren Houston
4 Ratings

Employee Reviews

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  1. 3 people found this helpful  

    Low pay and poor management, low morale and unhappy environment.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Software Engineer  in  Norwalk, CT
    Former Employee - Software Engineer in Norwalk, CT

    I worked at Priceline.com full-time for more than 8 years

    Pros

    Great people and culture. Priceline participate in a lot of charity events which is great. The work life balance is very good, you can work from home at times. This is the place where you want to start your career but definitely not end it there. get some experience and run for the hill when your ready.

    Cons

    Outdated technology, they seem to like to build their own tool when there's already better open source applications out there. Management is just terrible. Some manager are very disrespectful and HR does nothing so don't expect support. No reward for hard work, random firing although that's pretty new. If your in IT, be aware of this place. I would never recommend anyone to work here.

    Advice to ManagementAdvice

    Consider replacing some of your manager, being at a job too long may cloud someone judgment and how to work with others. The simple fact that there are so many openings should give you a reason to worry ( as of 4/14/2013).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Solid but boring time in the technical group.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator
    Former Employee - Systems Administrator

    I worked at Priceline.com full-time for more than 3 years

    Pros

    Lots of free time to spend with my family. No real job stress. New managers every few months, so I never had to bother impressing anyone. And job stability.

    Cons

    Boring, outdated technology. Risk averse environment. Everything moves very slow and it doesn't feel like individual contributors can make a difference. And despite their crazy growth and profit, they sure don't spread that around to the employees.

    Advice to ManagementAdvice

    Invest in new technologies. Fire most of your mid-level directors and find some people with real vision. And push employees harder to actually accomplish things instead of sitting and surfing the web all day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    senior network engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Network Engineer  in  Norwalk, CT
    Former Employee - Senior Network Engineer in Norwalk, CT

    I worked at Priceline.com full-time for more than 3 years

    Pros

    Very lax'd work environment in regards to start time. Most managers are incompetent since they get promoted from within with very little or no management training.

    Cons

    Management unable to properly gauge good from bad technical talent. The environment tends to be status qua in regards to technology. No longer has the feel of an eCommerce site, but feels more like an insurance or banking institution. Company is very frugal with buying decisions and picks price over quality with regards to buying decisions.

    Advice to ManagementAdvice

    Do away with new management layers and go back to a flat model. The new reorg has bloated the company with regards to executive decision red tape. To much middle management introduced in regards to employee management ratio. This leads to slow decision making process as well as delivery times associated with project delivery times.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager  in  Norwalk, CT
    Former Employee - IT Project Manager in Norwalk, CT

    I worked at Priceline.com full-time for more than 3 years

    Pros

    strong brand name and strong history

    Cons

    diminishing market share for the US Priceline.com

    Advice to ManagementAdvice

    Get some new blood!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT

    I have been working at Priceline.com full-time for more than 5 years

    Pros

    Smart, friendly people, most of whom are trying to do the right thing.

    Cons

    Lack of communication. Power of ever growing 'conversion' team - most of whom don't know the travel industry and have little guidance. Unrealistic views about headcount required in other departments.

    Advice to ManagementAdvice

    Do another employee satisfaction survey.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Norwalk, CT
    Former Employee - Anonymous Employee in Norwalk, CT

    I worked at Priceline.com

    Pros

    Friendly people. Very strong stock buoyed by acquisitions and good business model. Open floor "bullpen" layout fosters communication. Shuttle from train station to office makes commute relatively cheap and convenient.

    Cons

    Very corporate and bureaucratic with obsolete tech. Weak middle management. Engineers are mediocre compared to those found at top tech companies. Wasted time & resources on a huge site overhaul that was never going to work.

    Advice to ManagementAdvice

    Invest more in tech talent. Recruit from better universities. Promote those with technical chops to upper management and fire those without it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Little opportunity for employee growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Norwalk, CT
    Current Employee - Manager in Norwalk, CT

    I have been working at Priceline.com full-time for more than 5 years

    Pros

    Innovative people to work with.
    Fast paced, open environment.
    Stock is very strong.

    Cons

    Very little training for new employees which means many of your colleagues have little understanding of how the business works, so a lot of time is spent redoing things.

    Not a lot of accountability. There are a lot of effective, hard workers, but you also have a lot of people that can drop the ball and there are no repercussions which is disheartening for those who are picking up the slack.

    Lack of communication. It's very common to find out about a project after it's already completed and only then is it discovered that requirements were completely overlooked because the relevant groups were not consulted.

    Lack of career growth. There is very little opportunities to move up in the organization or even laterally.

    Many teams are running too lean and it's very difficult to convince upper management to add extra headcount for support teams.

    Lack of direction. Goals are not clearly defined by upper management.

    Advice to ManagementAdvice

    Set clear, concise goals and expectations.
    Create a career development plan and train your employees.
    Set a clear concise product vision so your employees know whether they created something successful, are going in the right direction and can feel a sense of accomplishment.
    Recognize your talent.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    In search of traction as compared its peers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  Norwalk, CT
    Former Employee - Software Developer in Norwalk, CT

    I worked at Priceline.com full-time for more than 3 years

    Pros

    internet technologies, group companies strength makes it look good to the outside world

    Cons

    lack of internal visibility over employee growth. . Temporary solutions tends to continue for ever. Lack of courage to wake up to reality. Talents are not properly engaged...

    Advice to ManagementAdvice

    Recognize committed talents.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Understaffed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Priceline.com full-time for more than a year

    Pros

    Priceline.com is indeed a leader in online travel industry which is an attractive proposition. The work hours are reasonable and the work load isn't too bad.

    Cons

    Outdated technologies make the job more difficult than it really should be. Teams are generally understaffed so everyone is juggling multiple projects at once which burns people out after a while. Too much production support work leaving a little time for actual development.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Mixed experience, company performs extremely well but very few opportunityes to grow inside the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Norwalk, CT
    Current Employee - Director in Norwalk, CT

    I have been working at Priceline.com

    Pros

    Fantastic senior leadership. Fastest growing in the space. Sound company with a sound balance sheet.

    Cons

    Limited opportunities to grow. Base pay less than comparable with peers.

    Advice to ManagementAdvice

    Find better ways to develop the talent in house and provide more opportunities to grow.

    Recommends
    Approves of CEO

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