Pros – A large percent of the people are energetic and happy people, who have a genuine desire to help others.
Cons – The management is weak and does not become involved in directly meeting the needs of patients, but remains in her office most of the day. The entire office could be extremely behind and falling apart and her door is closed.
Advice to Senior Management – You are a nurse. When the floor is running behind or the telephones are backed up, you should take the initiative to help. Your job is to manage the office, and the flow of patient care is vital to the office. This is a huge weakness for the office.