Prince Telecom

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Prince Telecom Reviews

Updated December 30, 2014
Updated December 30, 2014
27 Reviews
2.9
27 Reviews
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Employee Reviews

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  1.  

    Good place to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Supervisor in Sanford, NC
    Former Employee - Field Supervisor in Sanford, NC

    I worked at Prince Telecom full-time (more than a year)

    Pros

    Management and co-workers were awesome to work with! Enjoyed coming to work.

    Cons

    Cameras in vehicles which the sensitivity was set to low. Hit a bump in the road it will set off the recording.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Neutral Outlook
  2.  

    Loved the company but hated all the politics

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Prince Telecom

    Pros

    Great pay for techs that can work hard and be efficient. Management staff builds up repor and can mesh with corp and district.

    Cons

    Long hours as tech, can be hard to make money some days if jobs don't go perfect. Management can be bogus. Sometimes supervisors and managers are promoted because of who they know or are related to. Not a level playing field.

    Advice to ManagementAdvice

    Don't let your area managers, district managers or VP's have too much power. This power can and will be abused and allow someone to run rampant and control more than they should. This power is then sometimes influencing HR which should never happen with a company of this size. Sad.

  3.  

    Work smart not hard.Drive like a normal person would. Dont text or talk on the phone while you are driving.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Technician in South Holland, IL
    Current Employee - Lead Technician in South Holland, IL

    I have been working at Prince Telecom full-time (more than 10 years)

    Pros

    Plenty of work for a seasoned technician. Nice way to support your family with stable work and no lay offs. Meet alot of great people every day! You are driving and routing your jobs for the day. I enjoy installing Comcast products and services. This is a career that I love and is never boring on any given day! :)

    Cons

    You dont get to take the company vehicle home.

    Recommends
    Positive Outlook
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  5.  

    Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mid-Atlantic Area Manager
    Former Employee - Mid-Atlantic Area Manager

    I worked at Prince Telecom full-time (more than a year)

    Pros

    Great structure annd very well organized.

    Cons

    Large company , little guy can get lost.

    Advice to ManagementAdvice

    Less chiefs and more indians.

    Recommends
    Positive Outlook
  6.  

    Low pay. Hire too many techs. Let go of too many techs over drive cam events while on your phone. Constant write ups even as a top tech. Always walking on egg shells. I don't recommend it. All this company sees you as is a tool.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Security Technician in Albuquerque, NM
    Former Employee - Home Security Technician in Albuquerque, NM

    I worked at Prince Telecom full-time (less than a year)

    Pros

    Company vehicle that you can take home. Company Cell Phone. Tools provided. Training pay.

    Cons

    Pay for your own gas. Long hours for low pay. Company only sees employees as tools. Constant write ups.

    Advice to ManagementAdvice

    Get rid of drive cam. Let your techs do their job. Stop over hiring technicians.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good Opportunity If You Are a Fast Installer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cable Installation Technician
    Former Employee - Cable Installation Technician

    I worked at Prince Telecom full-time (less than a year)

    Pros

    If you can complete installations, upgrades, and your other jobs quickly, there is an opportunity for decent money to be made. Employees get paid by each job they complete, with a fallback pay rate of $10/hr. Raises are given (called pay levels) that increase the longer you stay employed. A decent benefits package is available as well. They also have a pretty intensive, helpful training program that lasts about a week. Company provides you with all the essential gear you need for your jobs.

    Cons

    The ride-along training I received after the initial weeklong training course was awful. The coworker they paired me with was incredibly lazy and couldn't care less about the quality of instruction he was dispensing.
    The rate they pay for gas reimbursement doesn't really balance out...the employee ends up paying a considerable portion of gas out of his or her own pocket. Also, be ready to work some very long hours on somedays if your crew is understaffed, which happened often. If you don't have the hang of your job after two months, you're probably not cut out for it. I know I certainly wasn't.

    Advice to ManagementAdvice

    Utilize better quality control when choosing who trains new employees out in the field during ride-a-longs.

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    It has been a good place to work,but it's time to move on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Prince Telecom

    Pros

    They are very open minded and are willing to listen to new ideas. They won't just turn their backs and brush you off. They'll listen to you and see if your ideas would be beneficial to the company.

    Cons

    We're are a sub contractor and you never know how long you will have a job.

    Advice to ManagementAdvice

    Listen to your employees. They're the ones doing the work and they have a lot of ideas that could possibly help your company succeed.

    Doesn't Recommend
    Negative Outlook
  9.  

    No Support, Too Much Work, Low Wages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Prince Telecom full-time (more than 5 years)

    Pros

    There are some great people who work for this company. There is room for advancement if you are willing to relocate. Since there is such a high turnover rate, you can get to be a supervisor quickly.

    Cons

    High Turnover, Not Organized, Low Wages. Very bad work conditions and long hours. They are subcontractors for cable companies who keep demanding more, and paying less. This is a declining industry, and the parent company is just trying to squeeze the last bit of profit out of this industry. Not much future here

    Advice to ManagementAdvice

    Take care of your long term employees, and hire more support staff so your managers can do their jobs.

    Doesn't Recommend
    Negative Outlook
  10.  

    Positive experience over a decade with training provided from the ground up .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Supervisor
    Former Employee - Project Supervisor

    I worked at Prince Telecom full-time (more than 10 years)

    Pros

    Bigger company with attention to employee and individual needs. Constantly promoting from within. Training provided to work on sophisticated in home technology. You have potential to earn what you want on a daily basis.

    Cons

    Management was understaffed as a whole and stretched thin at times. Sometimes pricing themselves out of work.

    Advice to ManagementAdvice

    Up top needs to get more options and advice from frontline employees. Sometimes if it is not broke, you do not need to touch it. Let it be.

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    Interesting!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Prince Telecom full-time (more than 3 years)

    Pros

    potential to make $1,200.00 a week

    Cons

    Sometimes $400.00 & drive cam will get you fired.

    Advice to ManagementAdvice

    Rethink drive cam policy.

    Doesn't Recommend
    Neutral Outlook

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