Princess Cruise Lines Reviews in Valencia, CA
They have a good work-life balance, 9/80 schedule is nice to have(in 9 reviews)
Get to see some pretty interesting places around the world(in 4 reviews)
Communication needs improvement from upper management(in 6 reviews)
long hours, dorm style rooms, may be sharing with any age range(in 4 reviews)
“Over the 12 plus years that I worked at Princess cruises, it was by and large a very positive experience , unfortunately”
Pros – The best customer service experience I have ever given or received, both shoreside and aboard ship.
Cons – Due to their massive budget cuts and reorganizing many employees were laid off and unfortunately thier previously terrific customer service has suffered.
Advice to Senior Management – Get your act together. Your current employees are overworked and your moral is extremely low. You need to take better care of your current employees. They are all afraid of losing their jobs.
No, I would not recommend this company to a friend