Princess Cruise Lines

Princess Cruise Lines Reviews in Valencia, CA

125 Reviews
125 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jan Swartz
7 Ratings

Review Highlights

  • Travel perks obviously, getting to see the world for free (in 6 reviews)

  • They have a good work-life balance, 9/80 schedule is nice to have (in 10 reviews)

  • Communication needs improvement from upper management (in 6 reviews)

  • long hours, dorm style rooms, may be sharing with any age range (in 4 reviews)

More Highlights

1 Employee Reviews Back to all reviews

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    Over the 12 plus years that I worked at Princess cruises, it was by and large a very positive experience , unfortunately

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Air Specialist in Valencia, CA
    Former Employee - Air Specialist in Valencia, CA

    I worked at Princess Cruise Lines full-time (more than 10 years)


    The best customer service experience I have ever given or received, both shoreside and aboard ship.


    Due to their massive budget cuts and reorganizing many employees were laid off and unfortunately thier previously terrific customer service has suffered.

    Advice to ManagementAdvice

    Get your act together. Your current employees are overworked and your moral is extremely low. You need to take better care of your current employees. They are all afraid of losing their jobs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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