Priority Health Reviews

Updated June 16, 2015
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3.2
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Priority Health President & CEO Michael P. Freed
Michael P. Freed
6 Ratings

26 Employee Reviews

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  1. Helpful (1)

    Company on a good mission

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services in Grand Rapids, MI
    Current Employee - Client Services in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priority Health full-time (More than 5 years)

    Pros

    Benefits are good. Many great people. Company is an innovator in a very stale industry

    Cons

    Big company, easy to get lost.

    Advice to Management

    Deliver on promises. Be open to advice from all levels to make company better.


  2. Unknown Contract

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vendor Applications Engineer in Grand Rapids, MI
    Former Employee - Vendor Applications Engineer in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay flexible hours good people Gym on site

    Cons

    Did not feel welcome Segmented teams unorganized projects

    Advice to Management

    Let people know how long the contract is in the beginning.


  3. Helpful (1)

    Good pay. Office politics.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay. Decent benefits. Career growth for some.

    Cons

    Hard to move up in the company if you are not a manager's favorite.

    Advice to Management

    Hire and promote people that are the most quailified for a position. Not your favorite employee, friend or somebody's relative in high places.


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  5. It amazes me that they keep the lights on.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Priority Health full-time (More than 3 years)

    Pros

    Good pay for the area (W. Michigan). People in my departed were good to work with. Good work/life balance, unless you want to move up.

    Cons

    Benefits are weak, high deductible health plan and low match on 403b. The amount of incompetence is astounding. Management is a joke and there is little opportunity to move up unless you really play 'the game.' Since I have been here there are been several mind-blowing decisions made that seem as though the people above me literally decided to pick the worst solution.

    Advice to Management

    My advice to Spectrum management is to clean house at PH.


  6. Intern at Priority

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great company culture. There are lots of company wide events, some especially for interns. People are very friendly and willing to lend a helping hand when you need it.

    Cons

    Lots of change in health care, and smaller companies like Priority are feeling the effects more than bigger ones. Could be o.k. in the long run, but seems stressful and uncertain as of now.


  7. Excellent Business and Partner with Spectrum Health System

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Services Manager in Grand Rapids, MI
    Current Employee - Support Services Manager in Grand Rapids, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Priority Health full-time (More than 5 years)

    Pros

    excellent company with great benefits and great customer focus

    Cons

    Some upper management difficult and "old school" thinking


  8. Helpful (1)

    Untapped talent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Priority Health full-time

    Pros

    Good salaries and benefits A mission employees support There are opportunities to take initiative - if you're nimble and brave enough to try. The cost of a misstep, however, is incredibly high

    Cons

    Lots of untapped talent - employees are hired for skills that they are then not allowed to use. A lot of talking about wanting to hear from employees - but leaders generally don't listen and those who speak up with differing views are often punished. Too many egos; not enough focus on doing the best work and making the best business decisions no matter where where or who they come from. Lack of flexibility in scheduling - at least in the department I worked in (that wasn't the case company-wide). Once you're hired, your odds of advancing are slim. They tend to "re-structure" and bring in new people who are then promoted above those with experience - low morale and frustration results.

    Advice to Management

    Hire managers/leaders for skill; not whether they can talk a good game. Less talk; more productive action. Have an outside company investigate the high turnover rate in some departments (Hint: It's not bad employees; there are some poor leaders - there are some good ones too) Don't stereotype people - when you do that, you put them in a box and lose out on a tremendous amount of innovation that could be amazing for the business.


  9. Leaders Do Not Hold Employees Accountable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Grand Rapids, MI
    Former Employee - Human Resources in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Priority Health full-time (More than a year)

    Pros

    Lots of decent and sincere individuals who are trying to bring about positive change. President Mike Freed vision is solid and clearly articulated, unfortunately PH's overall leadership is not equipped to execute properly.

    Cons

    Leaders are not held accountable when they do not meet expectations and of course this leads to so many employees not being held accountable too. Morale low in the majority departments yet not all. Ostrich head-in-the-sand method of leadership.

    Advice to Management

    A senior leader needs to convince Mike Freed (PH's President) that an objective assessment should take place of the entire company's operations. Promise that if Mr. did, he would discover the NEED for an overhaul at all levels. All they have to go is evaluate the high turnover.


  10. It was great! and I hope it is still the same way when I was there and fun to work with co-workers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Office Assistant in Grand Rapids, MI
    Former Employee - Senior Office Assistant in Grand Rapids, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Priority Health full-time (More than 8 years)

    Pros

    The company and all the staff was wonderful to work for and very knowledgeable. There was always postings for other departments where you can apply for the internal posting and was able to be promoted to another position and the training was very outstanding.

    Cons

    while I was at Priority Health there was no cons per say, I mean there was times you did not agree with others about the procedures of doing the job, but it the issues were solved by all parties involved.

    Advice to Management

    Training, compensation and work life balance no complaints


  11. Customer Service Representative

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Priority Health (Less than a year)

    Pros

    Work at home opportunities, they hold orientation in Grand Rapids and pay for your stay.

    Cons

    The people that work there aren't welcoming or friendly.

    Advice to Management

    Grow up.



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