Private Client Resources Reviews

Updated May 31, 2015
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1.6
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Robert Fiore
10 Ratings

13 Employee Reviews

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  1. Helpful (2)

    Use as a stepping stone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Private Client Resources

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Will learn a lot bc it's a small company

    Cons

    -work hours, vacation time, management, company outlook,

    Advice to Management

    -learn to keep employees happy -eliminate clients that aren't worth supporting


  2. Helpful (3)

    Avoid this place at all cost unless you're unemployed and desperate.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Private Client Resources full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    not much really, you may learn new things every now and then but that's only because people keep resigning and they will to assign you things that were part of your job description or sometimes out of your department.

    Cons

    Everything about this firm. Extremely long hours. yes every job will require overtime but this place requires overtime everyday. you're always working overtime but the day you ask to leave an hour early because of a doctor's appointment you're asked to make up that time. Extreme micro management, if the CEO sees you leaving on time more than twice per week you will definitely be called into a meeting and asked why you left early. Robert Fiore's office is directly in front of the doors where he can see everyone come in and leave. Management walks around the office around 5:30 to check if anyone left early. Very high turnover especially for a firm of this size. it's not surprising seeing 5 people quitting at once. they will lie to you during the interview, they make you do a completely different job after you're hired. i saw people being move from client services to operations and vice versa without the person's consent. if you end up at PCR don't stop looking for a new job. The compensation PCR offers is not worth staying i'm really surprise some people have stayed there more than 3 years. Another thing you should keep in mind is that what you will do at PCR is very customized, you almost will not do it anywhere else unless you're seeking a job with one of their competitors (Advent), so if you stay there too long it will be very difficult to find a job somewhere else especially if it's was your first job. i recommend recent grads not to spend more than a year there. 3-4 years at PCR is entry level at some other financial services firm. I would give this place zero stars if i could.

    Advice to Management

    FIRE THE CEO.


  3. Helpful (3)

    ***warning*** do not work here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Private Client Resources full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    there are no pros to working at this company. mandatory benefits like a salary do not count

    Cons

    Every single facet of the company is sickening to my stomach.

    Advice to Management

    the ceo needs to go


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  5. Helpful (6)

    Depressing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Private Client Resources full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people. PCR has a way of disillusioning great people who just can't seem to get a foot within a top hedge fund or banking firm. So these people go to PCR, realize they were lied to and end up job hunting all day. I thought the pay was fair until I realized the hours I was working. Sink or swim training helped me learn I can a lot within a short period of time but they will fire you if you aren't up to speed.

    Cons

    To sum it up, when I was interviewing, a few employers said that they see a lot of people from this company and were wondering what the deal was. If you plan to do a short stint here, please reconsider as the industry is catching on. VERY high turnover rate - get the picture? Quiet, depressing work environment. Most of the time you can hear a pin drop as people do a mix of work and web surfing all day. Everything about management tracking your every move is true. Mandatory time sheets are filled out down to the HALF HOUR and are scrutinized heavily. If you walk in at 8, you feel like you are about to be fired for being late. If you leave at 6, you get the death the stare going from your desk to the door. I literally had to find creative ways to leave because I couldn't handle it. After a while I just stopped caring because they don't pay you any more for staying late. Technology is horrible. Without going into detail, every problem comes down to patching it up, assigning some BS about coding and leaving ops and client svs to deal with their mess and get fired for losing a client. The finger pointing that goes on is sickening. No purpose. Felt sad spending hours and hours on work and then look at client usage stats to see that even people that paid us a ton of money to use the system were not even using it. Even if they are, the whole point of the system is so that filthy rich people can count exactly how much money they have. I would advise finding something more useful to do than contributing to this cause. Trying to explain what I did to family and friends was somewhat soul crushing

    Advice to Management

    Stop giving canned pep talks once a month and make some real change. SIMPLIFY the operation to make business scalable and sustainable. Ditch the Bridgewater culture and go for a casual start -up atmosphere to gain and retain talent, no need for a person manually entering statements all day to wear a shirt and slacks, it could be a fun environment. I think the CEO needs to go so someone fresh can inject some new life into a dying company. The best director that came on board was making progress and had to leave because he was trying to think outside the box. Look how many people come and leave PCR, is that not a red flag? How can the business EVER succeed when you have to constantly hire and train new people and can never move forward.


  6. Helpful (6)

    It ALMOST doesn't get any worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Associate
    Former Employee - Client Service Associate

    I worked at Private Client Resources full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Can learn a lot if you're on the Client-side of the business

    Cons

    the list doesn't end... no common sense applied to business practices, culture, and projects. CEO micro-manages so badly - he reads your emails even chooses where you sit. His office is strategically placed so he can see the door to tell when people come in and leave and will take attendance. If you leave consistently at 6:15pm, instead of 6:30pm - you'll be reprimanded even though you're only supposed to be there until 6pm, your work is done, and you do a great job. Avoid this firm at all costs. I was lied to during my interview when it was implied the firm was making money. Bonuses are a joke at around 1-3% of base, which they call discretionary because they won't give you a target. They have never made a profit. Ever. It's s sinking ship; they're eventually going down so don't let them take you with them. The only thing worse than PCR is not having a job at all. So if you're unemployed, go for it.

    Advice to Management

    Fire the CEO, upgrade back end technology


  7. Helpful (7)

    Yikes!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Private Client Resources (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - they bring in free lunch on Fridays

    Cons

    -management was dishonest about corporate culture during interview -complete distrust of all employees -CEO micromanages the entire firm (silly but true) -extremely high level of turnover -lack of training -must be in chair from 8am to 6pm, no exceptions -lack of true leadership

    Advice to Management

    -bring in a new CEO, this one doesn't cut it


  8. Great place to start a career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Private Client Resources

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere, friendly co-workers. Smaller company allows you to know most people including upper level management. Great work experience

    Cons

    Long hours. Some issues with communication and transfer of data between departments


  9. Helpful (6)

    Don't get fooled

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Private Client Resources full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Compensation was decent for the industry. Free lunch on Friday. Staff was nice. There is ample parking.

    Cons

    The CEO is abusive of all employees from his management team down to his assistant. He assigns blame to everyone for everything in the office yet does not have the wherewith-all to look at himself and his short comings. His greatest strength is his ability to regurgitate from the latest management book he has read. Hours suck. Work is manual. There is no ability to improve anything because the CEO refuses to listen to his team. One would think that never turning a profit and a annual employee turn over rate of 30% or more would be signs to him and the board that there's an issue.

    Advice to Management

    The CEO doesn't listen to advice. To the board: replace your CEO.


  10. Helpful (5)

    Change is needed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Private Client Resources full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free Friday lunch. Many nice, hardworking employees (not in management).

    Cons

    Employees seem mostly beaten down. Huge turnover rate. Microscope on being there sharply at 8am, regardless of working late, skipping lunch, traffic, etc.

    Advice to Management

    Stop pointing fingers and assigning blame. It all flows downstream. Keep and appreciate employees who work hard and do their job well, it's easier and cheaper than hiring and training new people on the proprietary systems. Updated technology, realistic deadlines, employee appreciation, and better management needed immediately...or it'll be the same results as the past.


  11. Helpful (6)

    Management is the problem, not the employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wilton, CT
    Former Employee - Anonymous Employee in Wilton, CT

    I worked at Private Client Resources full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Can't think of anything that stands out. However, to list a few - salaries do meet industry standards, free Friday lunches.

    Cons

    No work-life balance, especially for married people. Most of the days you'd be spending 9/10 hours at work and add a couple of hours of commute. Core Leadership hasn't seen much of a change since inception of the company. The main focus for the leadership seems to be signing up as many new clients as possible with unrealistic implementation expectations. The employee turn around is quite high. Most of the talented employees have been let go or they left themselves. Just depressing place to work overall.

    Advice to Management

    Value and nurture the employees more. Promote a collaborative work environment. A successful company always has employees who are proud to work for that company.



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