Pro Sports Club
3.1 of 5 13 reviews
www.proclub.com Bellevue, WA 500 to 999 Employees

Pro Sports Club Reviews

Updated Mar 6, 2014
All Employees Current Employees Only

3.1 13 reviews

                             

100% Approve of the CEO

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Mark Dedomenico

(3 ratings)

64% of employees recommend this company to a friend
13 Employee Reviews
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    Awesome work environment and great perks.

    Anonymous Employee (Former Employee)

    ProsGreat people working there, fair compensation

    ConsThere really aren't many cons

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    very customer serviced based

    SPA Concierge (Former Employee)
    Bellevue, WA

    Prosgood managers (for the most part). possibility to earn higher wage by completing knowledge tests. free gym membership.

    Conswas there for 9 months and still was not able to get a schedule that I wanted. passed most of the tests and still had hostess positions which basically entailed folding robes, stocking lockers, cleaning the lounge, etc (any undesirable job). there was no consistency in scheduling. some days id have to be there at 6am until 230pm and others id get there at 2 and stay at least till 10pm. on busy days hostessing, you are on your feet all day. although it may be less busy in other areas of the spa, not too many people are willing to help with the locker room or lounge unless told to by the managers. one of the most frustrating things was me running around like crazy getting teas, new robes, fresh water, etc, etc and walking out to the front desk to see the managers and fellow employees gabbing around the front desk or hiding in reservations.

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    Amenities, environment and equipment are the best in the biz, but the culture is stale.

    Anonymous Employee (Current Employee)

    ProsVery clean, consistent, courteous, etc.

    ConsLack of identity. Stuck in the 1980's with technology, marketing and communication. Others have evolved and they have chosen not to. They need to let their employees think and work like entrepreneurs and not like drones. Too much talent there to stifle it.

    Advice to Senior ManagementRun each club with an integrated approach but understand that they are very different and have different needs. Give Seattle its own website but control the brand from Bellevue and let Seattle drive the content, communication, and strategy. Within reason of course.

    Yes, I would recommend this company to a friend

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    Very professional and encouraging place to work.

    Personal Trainer (Current Employee)
    Bellevue, WA

    ProsThe Pay is very competitive if not the best in the state, job security, Benefits, and you get to work with very knowledgeable colleagues.

    ConsLimited room for growth and opportunity. Advancement as far as compensation is concerned takes time.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    45 hour work weeks as part time, split shifts, and incompetent management in Aquatics

    Anonymous Employee (Former Employee)

    ProsGood pay, free gym membership, all supplies (uniforms, suits, toys for students) provided, and a beautiful work environment.

    ConsLong hours, split shifts, no opportunity to change shifts, no one to cover shifts, and lots of employee drama. I have never felt more uncomfortable in a work environment

    Advice to Senior ManagementHave the management work together and combine their skills. The lack of cohesion made for a difficult environment and helped contribute to the burnout in employees.

    No, I would not recommend this company to a friend

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    Great place to gain experience

    Anonymous Employee (Current Employee)

    ProsWorked here for over two years after graduating college in a couple different departments. Decent pay and steady job during economic downturn, offered opportunity for growth. Club is well-maintained and most employees (cast members) are great to work with. Opportunity to win trips to Disneyland at annual holiday party. Club has been around for a long time and grew along with Microsoft, has many long-term employees who love it.

    ConsAs with any public-facing environment, along with all of the "good" members and guests came the minority who could be VERY rude and demanding. I also wasn't a fan of the mandatory uniforms, giant name tags, and strict grooming requirements. It all felt a little old school compared to the generally relaxed atmosphere in the Pacific Northwest. Managers I had were great, but that could vary depending on your department. Didn't offer me the long-term options I was looking for, which is why I ended up taking an offer somewhere else after a couple of years.

    Advice to Senior ManagementThe Club could use a little updating and refreshing in terms of the brand to make it seem more relevant and attractive to prospective members. It is very clean, but doesn't feel very contemporary. Also, the strict dress code is kind of ridiculous. Uniforms aren't really necessary in every department!

    Yes, I would recommend this company to a friend

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    Accounting

    Accountant (Former Employee)
    Bellevue, WA

    ProsGreat facilities, Team of people you work with are amazing.

    ConsThe Director of Accounting. Also the club is not very diverse in staffing. Pay scale is very low.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Great pay and great coworkers

    Started As Front Desk, Moved Into Management (Former Employee)
    Seattle, WA

    ProsThe staff here is generally very friendly and fitness-minded. Huge potential for a good salary and upward movement wthin the company

    ConsSometimes the front desk employees are a little immature and management has a slightly hard time keeping them motivated and helping them take their jobs seriously.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Awesome place to work.

    Lifeguard/Swim Instructor (Current Employee)
    Bellevue, WA

    ProsThe benefits are FANTASTIC! From 401(k) matching to use of the facilities; From trips to Disneyland to compensation for referrals, Pro Sports Club has amazing benefits. It's a family environment for the coworkers. Stay long enough and you will know everyone on a first name basis - coworkers are family.

    ConsThe communication between the club and it's members seems to have some sort of gap. Members don't understand many policies or why they are implemented in the first place. The club has eliminated a lot of this to the concierges, but in order to succeed in this environment, you must be very knowledgeable about the club ad it's various policies. There is also a lack of parking and members can get quite upset with their inability to use certain equipment/facilities during peak times.

    Advice to Senior ManagementThe membership seems to outgrow the facilities. Plans to expand the facilities should continue with plans to expand membership.

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Great client base from MSFT!

    Anonymous Employee (Current Employee)
    Bellevue, WA

    ProsAs previously stated the client base is great and very loyal! The club is clean and does offer the best amenities for its members and guest.

    ConsThe management treats their "cast" like children and it is extremely annoying. We are not five years old! Don't even think you can get a raise with this company! The upper management is so tight that you will never be able to get ahead (four years and no raise) and I made the presidents club during that time! What's wrong with that picture???

    Advice to Senior ManagementTreat your cast like they are important because without them you would not have a job! Remember your front line to members and guest (service providers) are the ones that they will remember. Not the Mgmt that hides out in the back office. Bottom line take care of your tenur cast and provide for them what they deserve. The blood, sweat, tears and loyalty go a long way and do not deserve to be overlooked ever!

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Pro Sports Club reviews and ratings — including employee satisfaction and approval rating for Pro Sports Club CEO Mark Dedomenico . All 13 reviews posted anonymously by Pro Sports Club employees.