Productivity Associates

  www.gotopai.com
Work in HR? Unlock Free Profile

Productivity Associates Reviews

Updated Apr 24, 2014
All Employees Current Employees Only

3.8 9 reviews

Not yet rated.

(no image)

Ken McLoughlin


67% of employees recommend this company to a friend
9 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Best Company I have EVER worked for!!

    Anonymous Employee (Current Employee) San Diego, CA

    ProsSenior Management is fair, genuine, sincere and reasonable individuals who are always looking out for their tribe! You don't see that very often these days. The employees are not just #'s in a company, but all contribute to the success and culture.

    ConsCompensation could be a bit higher, but understanding the nature of the business and all the extra perks and benefits it definitely balances out!

    Advice to Senior ManagementKeep up the great work you guys do everyday to keep the business running.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    I love working at PAI!

    Anonymous Employee (Current Employee)

    ProsSenior management is personable and have the best interest of the tribe in mind. Snacks and catered food on Fridays is a plus, who doesn't love free food? An abundance of PTO that can be used at the end of the year if you are not out sick all the time.

    ConsCould have a better streamlined training program. Also, reasonable compensation and promotions take a while to achieve but, those who work hard are considered when openings become available. Also, I am a firm believer that if you are unhappy about your current status or position the front door is always open for new opportunities

    Advice to Senior ManagementContinue to be the visionary drive for the organization.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    What a mind blowing experience working here!

    Applications Support (Current Employee) San Diego, CA

    ProsGreat culture
    Free lunch on Fridays
    Free trips all over San Diego like Padres Games, Dave & Busters, etc.
    Great Benefits

    ConsNot working in the office with the rest of the gang
    Promotions take a little bit to achieve, but they do happen frequently

    Advice to Senior ManagementKeep up the good work!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Productivity Associates HR Administrator responded to this review

    Apr 21, 2014

    Thank you for your feedback. We do our best to include our remote tribe when it comes to work perks, and as we continue to grow as will our compensation strategy.
  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Good place to start. Don't expect much though.

    (Current Employee)

    ProsIt's a great place to start, great co-workers, free food on Fridays, fun events.

    ConsLow pay for the industry, trying to invest in Technology and not it's people. Pressure the staff to do surveys with constant emails.

    Advice to Senior ManagementNeed to re-think the collective philosophy. When employee "A", who is lazy, never on time, receives the same compensation at the end of the year. Doesn't really motivate the hard workers and the core of your business to go the extra mile. I've seen lots of good people go and lots of bad people stay. It should be the other way around. It's too bad.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Productivity Associates HR Administrator responded to this review

    Apr 23, 2014

    Thank you for your feedback.

    We understand your concerns and appreciate your honesty. In order for us to receive open and honest feedback we distribute surveys via email blasts which employees
    ... More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    9.1 Core Lies

    Anonymous Employee (Current Employee)

    ProsEmployees are able to wear whatever they like into the office every day. Shorts, T-shirts, not a problem. Lunch is free on Friday.

    ConsThere is no 9-5 option, shifts are all over the clock and you will be working weekends.

    Benefits rant:
    Pay is below average,
    benefits only cover the employee not family,
    very few holidays off,
    PTO is not good at all

    Culture:
    This seems to be a selling point to clients and upper management. All FTE are glued to their desks and have no time to "live the values"

    Starting pay:
    For IT support or customer service reps is 11-12 dollars an hour. As far as growth is concerned, one can strive to reach the 15$ mark...

    Advice to Senior ManagementTruly live the core values that you sell to clients and preach to the "tribe"

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    WANT TO WORK FOR 1995 WAGES?

    Help Desk (Former Employee) San Diego, CA

    ProsLots of hard working people

    ConsLow pay, arrogant Bosses, that actually think they know something

    Advice to Senior ManagementRaise your pay. A worker at In and Out makes almost as much starting as you pay. Move your operation out of California. All the other sweat shop help desk companies are gone because you cant afford to pay decent San Diego wages. Stop believing your own BS, having upper management write reviews to get good ratings is BS.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Productivity Associates HR Administrator responded to this review

    Apr 18, 2014

    Thank you for providing us with your feedback and we apologize if you had a negative experience at PAI.

    We give our tribe the opportunity to speak up if they do not agree with how operations are
    ... More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    If you want your start in IT this is the place!

    Anonymous Employee (Current Employee)

    Pros-Relaxed Environment
    -Learn how to handle a vast amount of customers
    -Growth Encouraged

    Cons- Need to offer more in depth services
    - Pay but it's hard to say that considering the work

    Advice to Senior ManagementI would really look more into system admin support for smaller companies that you can do remote.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Productivity Associates HR Administrator responded to this review

    Apr 18, 2014

    Thank you for your feedback. We would be delighted to have you share some of your ideas with us.
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    PAI is on the right track and working hard to be a breakout company

    Vice President of Operations and Culture (Current Employee) San Diego, CA

    ProsThere are many great reasons to work at PAI. Among the most important ones for me: Freedom to Express Yourself, Great People, Solid Business Model, Sound Management Principles and a solid sense of direction and purpose. The company is sincere in its intentions. The company works hard to do right by both its people and by its customers.

    ConsNo major ones to speak of. . . benefits could be better but they are working on it. This might not be the best work environment for people just wanted to clock in and clock out and be done with it.

    Advice to Senior ManagementKeep moving in the direction that we are going. Stay the course and involve the team as much as possible. There is lots of talent everywhere in the organization . . . management's job is to make it rise to the surface

    Yes, I would recommend this company to a friend

    Productivity Associates HR Administrator responded to this review

    Apr 18, 2014

    Thank you for providing us with your feedback.

    We couldn't agree with you more, there are many great reasons to work for PAI and we only hope to get better with all of the types incentives, perks
    ... More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Literally no other Customer Service job like this one!

    Orc (Current Employee) Castellammare di Stabia (Italy)

    ProsEncouraged to put in new ideas. Always someone on hand to help with ANY situation. Great incentive programs and working on even better ones. Medical coverage. Shares business plan that is available to any and all employees that are interested.

    ConsPay could be a bit higher, but for the work that is done. Literally a dream job.

    Advice to Senior ManagementKeep it up, nothing but good things are coming out of this office.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Worked for Productivity Associates? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.