Professional Service Industries

  www.psiusa.com
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Professional Service Industries Reviews

Updated August 15, 2014
Updated August 15, 2014
32 Reviews

2.7
32 Reviews
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Murray Savage
17 Ratings

Employee Reviews

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  1.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Professional Service Industries

    Pros

    Learn a lot about the construction industry

    Cons

    Work/Life balance is poor at best

  2.  

    Overworked, underpaid, very low morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Engineering Technician
    Former Employee - Senior Engineering Technician

    I worked at Professional Service Industries full-time for less than a year

    Pros

    Health care coverage isn't bad. A lot of locations so you can get pretty close to any geographic location that you might want. Large company, you know they are going to be there.

    Cons

    Pay is lower than most, company vehicle but only to and from the job site. Very little appreciation for the help and very little effort to treat employees fairly

    Advice to ManagementAdvice

    Work on employee morale, compensation, stability of branch managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Manage AASHTO Accredited laboratory, personnel, and field projects.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Department Manager  in  Baton Rouge, LA
    Former Employee - Department Manager in Baton Rouge, LA

    I worked at Professional Service Industries full-time

    Pros

    Given the proper training to perform your job.

    Cons

    technicians have limited usage of vehicles with excessive unnecessary traveling.

    Advice to ManagementAdvice

    Can only attract better technicians through better pay

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    No work / life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer  in  Orlando, FL
    Former Employee - Engineer in Orlando, FL

    I worked at Professional Service Industries full-time

    Pros

    Salary is competitive but it comes at a cost. PSI has a project management program to train their employees. They always seem to be hiring which is a pro if your looking for a job.

    Cons

    You are expected to work long hours and weekends. They have a large amount of turnover because employees tend to burn out and move on. The company and its profits come first since they are publicly traded and have to keep stockholders happy. Most people I know who worked there moved on and are much happier at their new jobs. They are not a company that wins the big projects, they tend to have small contracts with local municipalities with poor budgets.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Last Resort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Management
    Former Employee - Executive Management

    I worked at Professional Service Industries full-time for more than 5 years

    Pros

    Lots of turn over therefore lots of opportunity to move up. Once you figure out how simple the expectations are, it's not hard to rise above the typical employee.

    Cons

    Forget safety, quality, innovation and basic good business practices…nobody at the top of this organization understand any of it. The name of the game at PSI is "Profit" at any cost…at the cost of the customer, the employee, ethics, quality, or reputation…if we can squeeze a few more dollars out it is very much appreciated. No decision made by executive management has more than a 90 day benefit therefore there is no long term investment in equipment, technology, employees, training, etc..

    PSI wants desperately to grow but can't figure out why they haven't grown organically in 20+ years. It's painfully obvious to everyone in the organization except the executive management most of which have never worked for another company their entire careers and are far past retirement age. Even once they retire, they stay on staff part-time to continue their negative influence and their steady flow of income.

    Raises are basically nonexistent other than minimal cost of living per year unless you threaten to quit so be sure to hold out for top dollar when you initially interview. Also, do not accept significantly more responsibility without the promise (in writing) of increased compensation as it will not likely come on it's own.

    Some offices are allowed to be managed by toxic micro-managers or bully's that are embraced by executive management. Despite numerous complaints and high turn-over, nothing happens. I highly recommend when interviewing you ask each person you meet how long they have been with the company. If you find the average person in an office has less than 3 years with PSI…run, or at least ask for 20-30% more pay than you'd typically accept to make it worth the abuse you are likely in for.

    Work/Life balance is non-existent and corporate keeps adding new requirements on to managers without taking anything away. Salaried managers are required to work a minimum of 50 hours per week and the work load will be increased until you have to work 60+. Your first year of employment you are given 1 week vacation AFTER you work the full year (it is not incrementally awarded) and unless you are 100% billable you are not allowed to work the last week to 10 days of December…therefore, your first year you are likely going to have to take some time off without pay. Depending on your hire date and your position, different rules apply so ask this question when you interview.

    Get everything in writing…anything promised in the interview must be verified in your offer letter or you will not likely get it.

    If you have other employment options, you're better off taking a pass on PSI.

    If you take the job remember…it's much more important to look good than to actually be good in this organization so sharpen you office politics skills and don't attempt to make much of a difference, just blend in and comply and you'll do great.

    Advice to ManagementAdvice

    Retire!!
    Nobody is impressed with anything PSI does…the employees want to work for a company with long-term vision not 90 days max.
    Profit is the result of good management, quality workmanship, strong safety practices and low turn-over…the reason PSI is struggling to grow is because it is lacking in these basic qualities.
    You don't not need so many VP's, SVP's, EVP's and executives…get more boots on the ground and do better work for your customers. Turn this upside down pyramid around and get back to basics.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Supervisor  in  Portland, OR
    Current Employee - Lab Supervisor in Portland, OR

    I have been working at Professional Service Industries full-time for more than a year

    Pros

    good hours and ok wage

    Cons

    large amount of employee turnover.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    It's all about billing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Professional Service Industries full-time

    Pros

    Might be ok if you just want to put in your time and don't feel any responsibility to clients or getting the job done.

    Cons

    No communication, no work-life balance, no interest in customer service or engineering. The entire work experience is designed to maximize billing. They talk quality but don't deliver.

    Advice to ManagementAdvice

    Less jargon, more communication. Employees are humans with lives outside of work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    It was a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering Technician
    Former Employee - Engineering Technician

    I worked at Professional Service Industries full-time for less than a year

    Pros

    It helps you get familiar with how things operate in the construction filed. It also exposes you to a lot of different projects. You have the opportunity to network with many different companies. It's a fairly decent job if you do not want to become an engineer.

    Cons

    If you are a recent graduate from engineering, do not take this job. Do not take this job especially if you have other offers. The work-life balance is horrible. Having a Saturday off is like a Holiday. The pay is not good until you reach overtime.

    Advice to ManagementAdvice

    The process of making a recent engineering graduate a technician before becoming an engineer/project manager is a horrible procedure.

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    Great stepping stone to better things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Environmental Scientist
    Former Employee - Staff Environmental Scientist

    I worked at Professional Service Industries full-time for more than a year

    Pros

    Worked with a small group of talented/experienced individuals. Learned a lot from these folks.

    Cons

    Had no real opportunity for career growth. Requested training in other service lines to be more profitable and productive.

    Advice to ManagementAdvice

    Encourage staff. Keep young staff around.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    OK, except when it's not

    Former Employee - Project Engineer
    Former Employee - Project Engineer

    I worked at Professional Service Industries full-time for more than a year

    Pros

    PSI can be an ok place to work. There are many professionals spread out across the country, mostly on the east coast. At the upper levels these folk are knowledgeable and can be helpful and teach you things. PSI is probably best for someone fresh out of school to work a bunch and gain experience working with big clients before going to a better organization.

    Cons

    PSI is very good at making money, but part of that is being lean and cutting staff whenever the workload dips. They don't treat people well and there is a whole lot of turnover at the professional level. It's unusual to talk to someone at the project or staff level who's been around for more than 2 years. And company policies are not designed to reward the people who do not stick around for a long time. If you are interviewing ask how vacation time accrues (you get your year's worth on your anniversary date, it's not granted incrementally) ask if you are replacing someone and what happened to them, ask how PSI matches retirement contributions (it's not a full match and there's a long vesting period to get the partial match), ask if you can expect a bonus or profit sharing, ask if you will ever be told to stay home w/o pay. But if you ask these questions you might not seem like a good prospective employee... If you really need a job you may not care about these issues.

    Advice to ManagementAdvice

    You know what you're doing, keep earning your bonus.

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