Progress Energy Florida Reviews
Updated Jan 29, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 8 ratings Employees are "Satisfied" |
CEO Rating
Based on 3 ratings
President and CEO |
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Pros
The professional atmosphere and the flexible work schedules that allow hard work meshed with time with family is a great combination. The opportunities for other jobs within the company continue to grow.
Cons
The stigma from the public for working for a utility company. No one like to pay utilties bills but everyone at the company is working hard to keep costs down.
Pros
Benefits, pay relative to other comparable companies, work hour flexibility
Cons
company does not reward performance, promotions are progressional (meaning based on years of service, not performance), it is very difficult to try to progress professionally, expectation to support outages work overtime and be away from home for long periods of time
Advice to Senior Management
reward performance. I have no incentive to excel except my own personal drive which gets deflated when I see no benefit from my efforts
Pros
Outstanding benefits, fair pay, and wonderful work environment. The atmosphere is relaxed most of the time and offers most people the chance to voice their thoughts and ideas.
Cons
Information is not shared in a timely fashion if at all. Some of the working conditions are dangerous and harsh, environmentally speaking, but electricity is inherently dangerous.
Advice to Senior Management
Progress Energy has some of the very best management teams I have witnessed, but some low level managers require further experience on how to work with employees. Especially from an equity, fairness, and ethics standpoint.
Pros
Comparable pay. Modern equipment. Diverse work culture.
Cons
Indecisive and poorly communicative management. Too many unnecessary inconsistancies between plants.
Advice to Senior Management
Be decisive. Communicate in a clear and timely manner without obfuscating.
Pros
lots of holidays, shift bids every month, everyone speaks to you, benefits
Cons
continuous stress for stats, virtually no time off of phones, feel pressured to get to the next call and have a hard time assisting customers
Advice to Senior Management
focus less on calls per hour and more on customer service. already a monopoly, no need to make customers feel rushed and unvalued because they have no other choices.
Pros
Salary. Alternate Work Week Schedule.
Cons
Do more with less. Leadership training is sub standard.
Advice to Senior Management
Need better mechanisms for employee feedback.
Pros
In my job, the split is about 50 / 50 inside vs outside work so if you get stir crazy, you can always "go to the field". Again, in my job, I deal with the public, which can be good or bad, but I find it enjoyable. Hate to say it, but we're a monopoly, so pretty much, what I say goes when dealing with the customer as long as I follow the PSC approved policies...but this fact must be used sparingly and with care...but as a monopoloy, we don't have to compete for customers.
Cons
It seems, after being an employee for a number of years, that as new management teams come in, they restructure the organization into configurations that have already been used. There is also some serious back-stabbing going on forcing competent, honest people either out of jobs or out of organizations or keeping people in certain positions when they wish to advance. Progress Energy provides very little or no formal training for its engineering staff resulting in poor customer service (and thus poor image of the Company) and even worse designs. Finally, the monopoly thing goes both ways: you can't tell someone to "get out of my store" when they're a real pain...you have to deal with them.
Advice to Senior Management
Evolve the organization rather than restructuring to what we were doing 10 years ago.
Pros
Decent compensation, fair time off practices. Peers tend to be very friendly, but upper management is a very closed group.
Cons
Benefits packages leave alot to be desired. They are extremely expensive for family plans and most have a high deductible. Company policy is very dated and does not allow the company to necessarily keep the best performers. The company is from the old school mentality of good old boys club thinking. Many of the middle level management has no clue as to what their job truly is and meddle in others business. There is a large amount of incompetence in middle management.
Advice to Senior Management
Listen to your people more. Many of them know what they are doing.
