Progressive Corporation Reviews

Pros

- Progressive has very talented people, especially in senior leadership, and the work you'll do as an analyst is challenging
- Career progression is straightforward, and there is usually plenty of opportunities open for experienced (5+ years) analysts to change roles within the company
- Flexible work arrangements are common

Cons

- Don't expect a lot of time off. Progressive gives six paid holidays and no sick time.
- Headquarters is in the Cleveland metro area. After some time with the company, there is potential that you'll be able to transfer to one of the hundreds of smaller offices throughout the country. This is certainly not a given, though.

Pros

Flexible work schedule, Gainshare, open door policy, work from home opportunity. If you are willing to work hard and go "above and beyond" you are recognized and financially rewarded. My supervisors are awesome-they treat you as equals. Casual work enviorment-differences are embraced. Managemnt is constantly working on ways to make their employess happy. There are many "employee appreciation days" and fun contests. Close to home so I don't have to sit in highway traffic!

Cons

The health insurance. While its better than nothing it is not as good as it used to be. The payscale could be better...but the payscale in Tampa is horrible anyway so I am grateful that I make what I do. While the scheduling is flexible to a degree...its nearly impossible to get earlier hours. Makes it very difficult to be a working mom when I don't get home until 8:30 pm.

Advice to Senior Management

Please rethink your health insurance choices. While the current plan may be good for people who don't use it often-for the ones that do its an extreme financial burden. I'd rather pay a bit more for insurance and have more choices available! Please stop raising the insurance in Florida! I want to be a loyal customer but with my premiums going up, up, up every term its making it very difficult to stay.

Pros

Supervisors, Manager are very caring

Cons

All day you take calls and it never stops...

Advice to Senior Management

Understand a break from phone calls can be helpful to your employees

Pros

Can sometimes be flexible with schedule- very inconsistent though.
Great coworkers
Some great managers/leadership
Benefits, 401K matching and tuition reimbursement available
Work from home opportunities

Cons

Took away a lot of the exceptional benefits that made Progressive stand apart, limited coverage and raised premiums, took away short term disability.
Was once very flexible with schedules, then became very unwillingly to bend.
Even great managers are being forced to micromanage.
I often felt that very few in management (including one step above my direct manager) knew my name. Very VERY numbers driven.
Used to be very customer and employee centric, but changed to be more "cost effective." In becoming more cost effective, stopped training employees (and it shows), stopped allowing employees time off the phone (and it shows), stopped treating reps as part of the company and decision making and started treating reps just like phone-answering monkeys.

Advice to Senior Management

You can still be cost effective while showing your employees that you value them. Be a lot more personable. Sacrificing training unlicensed reps only causes customers to be more frustrated, requiring more assistance, time on the phone and transfers as well as possibly losing business. You don't have to license everyone, but train them to the same extent and continue classroom discussion in training (not just Web Based Training).

Pros

Company is probably stable, benefits are decent.

Cons

No consistency in management from one group to the next, 360-feedback policy is documented but not applied, favoritism seems to be the most consistent means to career development, just another company - maybe even subpar, difficult decisions seem to be more "hidden" and underhanded than ever before which is terrible for morale and loyalty.

Advice to Senior Management

Employees are no longer treated like much more than a number or a resource, and that is a real shame. Put some of your focus back on your people, and for accountability of your managers (i.e., solicit feedback from those reporting to managers, for a start!), and you might be surprised at how well your people rise to occassions!

Pros

benefits are superior to other companies. there are a wealth of opportunities and never a shortage of projects to work on.

Cons

making the leap from analyst to manager can be very difficult. a lot of managers come externally or laterally from other departments

Advice to Senior Management

progressive shares more information with its employees that other companies i have worked for. career paths tend to be ambiguous.

Pros

Work environment, gainshare, ETB and flexible leadership

Cons

Pay could be better but it's not bad.

Pros

The benefits have consistently been good.

Cons

Upper management is very incompetent.

Advice to Senior Management

Listen more to your employees.

Pros

Progressive is a great place to start your career. They offer great training and good benefits. The pay is OK considering they hire people with little or no experience.

Cons

There is very little room to advance your career. The interviewing process is a waste of time as management already knows who they want to promote. In AZ the only positions available are in the call center or in claims. If you want to really advance your career then you'd have to be willing to move to Cleveland, OH (Mayfield Village). The pay increases are next to nothing, instead when you are promoted you are given a larger portion of the "gain share" (year end profit sharing). However it is no longer based on the company's profits but instead on the customers satisfaction levels, which was much too ambiguous.

Advice to Senior Management

Stop pretending that promotions are based on panel interviews and simply offer the jobs to those people whom are most deserving.

Pros

Hours, support from long standing company.

Cons

Management is very poor, arrogance on all levels.

Advice to Senior Management

Your not nearly as good as you think you are, you should take a long look at your "trusted" management.