Progressive Corporation Reviews

Pros

Very lenient, nobody gets fired if they don't deserve it and are not surprised when it happens.

Cons

Flat organization, not lot of room for advancement.

Advice to Senior Management

Better benefits

Pros

Great experience, good benefits and friendly environment.

Cons

More feedback would be nice.

Pros

Benefits are very good. Pay bonus based on company performance each year. Option to slide your schedule up to two hours with just 24 hour notice.

Cons

Although the company operates 24/7, the options for shifts in the Rancho Cordova are not very varied.

Advice to Senior Management

Keep up with expanding wellness and benefits offered

Pros

Not very demanding and good balance of work and life. Decent compensation for kind of work expected from employees.

Cons

Growth after a particular level is very competitive and difficult to come by.

Pros

- Great people create great work environment
- Company is fairly dynamic for its size, management recognizes issues and addresses them
- Always treated with respect
- Ability to move up if you don't mind relocation
- Training is awesome
- Profit Sharing

Cons

More the type of work rather than the company, this is an extremely stressful job. There is always tons of work to do, hardly any downtime. Sometimes you feel overwhelmed but if you keep at it then you always find the other side eventually. If you are thinking about this line of work, you need to be tough, persistent, extremely organized, and a top self organizer. A few years in and you can find opportunities to move up, but usually you need to relocate to move up faster.

Advice to Senior Management

Decrease individual workload to increase file handling quality

Pros

good pay and adjustments according to market (inflation rate for area).

Cons

management could be better and more qualified.

Advice to Senior Management

quit acting like you are better than you subordinates, when you oftentimes are less educated.

Pros

Benefits, pay compared to other call center jobs, end of year bonus, nice people.

Cons

Impossible to receive a promotion, customer service is way more difficult than sales but pays the same, constant angry customers.

Advice to Senior Management

Pay customer service reps more than sales. They have to deal with all the angry people.

Pros

Good pay, fair benefit and amazing coworkers it is a great place to work.

Cons

It is hard to get time off.

Advice to Senior Management

Give us a more flexible schedule and it was a horrible idea to take away shift diff. I feel less valued now.

Pros

Progressive work environment is very flexible, easy to balance work and personal life, not so hectic. Good benefits, reasonable pay..

Cons

Career growth is very limited especially if you are in IT. Changes happen so fast and you so is your priorities. Not all employees are treated fair in terms of promotion, benefits, etc. Some senior employees are less skilled compared to some of the junior employees.

Advice to Senior Management

Please create a fair environment so every employee feels their effort is recognized. Immediate managers aren't communicating enough and taking actions to meet the company overall goal.

Pros

Time off
Bonus
work life balance
workload
benefits
flexible work schedules

Cons

room to grow
Need to allow reps to make their own decisions

Advice to Senior Management

Corporation grew too fast, there are a lot of mgmt employees and not a lot of mgmt positions