Progressive Insurance Reviews in Mayfield Heights, Cuyahoga, OH

Former Employee – worked at Progressive Insurance full-time for more than 7 years

Pros – Benefits - between the onsite medical office, cafeterias, kitchen stations on every floor of every building, onsite gym, dry cleaners, quiet room...I could go on & on. Even the healthcare is better than every company I've worked for, before & after.
Culture - made some life-long friends from starting in the call center, all the way on up to IT and business roles. I'm one of the few that has left (regrettably). Many friends still there, with a stable position that provides challenges. How great is that in today's corporate economic state?

For anyone out there that complains about Progressive, all I can say is go work somewhere else doing the same, and let me know how that turns out. I've worked for 2 other companies since leaving due to a relocation and I can guarantee you nobody out there is as transparent to their employees and provides as much. If you are in one of the hourly positions, sure, it may not be as great. But like I said - go do the same elsewhere and see how that goes. As for promotion opportunities, I started out in the call center and moved UP into 4 other positions during a 7 year tenure. With every step I met more great people, learned more and felt like I worked for a company that respected their employees. Progressive is a fantastic company. If you think the grass is greener, I wish you luck.

Cons – No hiring program in place for Alumni. If you have good people that leave on good terms and want to come back, it should be an easy process to get them back in.

Advice to Senior Management – Add an Alumni hiring program to easily get your best team members back, given the opportunity.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Progressive Insurance full-time for more than 8 years

Pros – In the Customer Service Department, there are always training sessions, meetings, contests, potluck dinners (to mingle with your co-workers), and many other ways to grow and accept changes. The benefits are wonderful, especially when the company profits. You work with some beautiful people. You work in your own cubicle. You talk with some very interesting people!!

Cons – They always ask for their employees opinions. They try to make your job as easy as possible. A person has sick days and accumulated time to take off if needed. They have meetings with outside companies to come in and talk with their employees about financial and education resources. Managers and supervisors have open door policies when a person needs it.

Advice to Senior Management – I enjoyed working at Progressive. I was just thinking the other day, I was blessed with some wonderful managers and supervisors. Keep up the good work!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Progressive Insurance full-time for more than 7 years

Pros – great team work, respectful culture with good cooperation and diversity; flexible working schedule; subordinate can also give evaluation or feedback for their managers

Cons – Not easy to get promotion especially for management position

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Progressive Insurance full-time for more than 7 years

Pros – The people at progressive are its most valuable asset. There are some brilliant minds that you can get to work with. Benefits are great. Work/life balance is also very good. So, if you are someone who can work hard and prove yourself then you will be recognized for your hard work too.

Cons – No stock options for people in trenches. Sometimes the process can get a little overwhelming.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Progressive Insurance full-time for more than 8 years

Pros – Entrepreneurial energy, high caliber peers

Cons – Less entrepreneurial than historically, politics as those at the top of the pyramid aim to protect their fiefdoms.

Advice to Senior Management – Move more folks around to keep jobs fresh.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Progressive Insurance full-time for more than 10 years

Pros – Gainshare, casual dress, tuition reimbursement, summer event at progressive field, oppurtunity to enter employee sponsored contests, art contributions, sometimes provides free swag related to promotions

Cons – Nepotism, ineffective leadership, favortism, coworkers can be petty, supervisors are not on the same page and often tell one person how to do their work and tell another doing the same job something different, difficult interview process

Advice to Senior Management – Understand that being "unique" can be to the company's benefit and should not be held against a person or their abilities

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Progressive Insurance full-time for more than 7 years

Pros – Pay is great. No one can touch that in this area.

Cons – You will be worked like a dog and anyone who objects is labeled negative. The best advice I got was"Progressive says they want your opinion and feedback, they really don't. Just nod, tell them every idea they come up with is great." She was right! Five years later, that woman is still working there, getting promoted while her peers who spoke up are gone. I tried speaking up a couple times, not worth the label of being negative. As an example of my newly restored belief in just doing what I'm told, we had a powerpoint about a new program. One of the pages (after a quick technical explanation) said "Trust the numbers...the numbers are correct" People laughed, but after six years, I said, yep, I trust the numbers. Because, really, who and I to tell management how to run the company in the ground. They need no help!

Advice to Senior Management – Your million dollar bonuses while they rest of us took pay and benefit cuts was a low blow. Peter B Lewis used to say that his employees were Progressive's largest asset. Please treat us with respect , listen to our "Friendly Feedback" and I may actually start caring about Progressive's well-being again. I keep waiting for the day we our told our jobs have been outsourced to Canada or what not. Stop being cheap greedy bastards.

No, I would not recommend this company to a friend

Former Employee – worked at Progressive Insurance full-time for more than 8 years

Pros – Good pay, benefits, and generally work / life balance.
Analytical environment.
Suburban location.
Nice facilities and amenities.

Cons – If you have a top tier MBA (top 5) you're in, anything less and you're viewed as being less than.
Very few people work at PGR into their 50's.

Advice to Senior Management – Move people around more. Progressive has lost lots of great talent for this reason.

Yes, I would recommend this company to a friend

Former Employee – worked at Progressive Insurance full-time for more than a year

Pros – Great Benefits, decent pay and a nice campus

Cons – Horrible trainers, bad work hours

Advice to Senior Management – Stop spending so much on advertising and hire people that have a brain

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Progressive Insurance

Pros – Progressive work environment is very flexible, easy to balance work and personal life, not so hectic. Good benefits, reasonable pay..

Cons – Career growth is very limited especially if you are in IT. Changes happen so fast and you so is your priorities. Not all employees are treated fair in terms of promotion, benefits, etc. Some senior employees are less skilled compared to some of the junior employees.

Advice to Senior Management – Please create a fair environment so every employee feels their effort is recognized. Immediate managers aren't communicating enough and taking actions to meet the company overall goal.