Progressive Insurance Reviews

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3.5
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Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
Glenn M. Renwick
5 Ratings

Pros
  • They have a good work/life balance (in 50 reviews)

  • Laid back work environment great place to work (in 61 reviews)

Cons
  • Work /life balance was challenging to maintain due to extensive work schedules (in 32 reviews)

  • The current infatuation is the customer service score of which a "5" is the Holy Grail (in 25 reviews)

More Pros and Cons

5 Employee Reviews

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  1. Helpful (4)

    Claim Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Miami, FL
    Current Employee - Claims Adjuster in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than a year)

    Pros

    Great company to work for, great benefits, excellent technology. The supervisors are very friendly and listen to suggestions. There are very few other companies I would rather work for.

    Cons

    The hours can be long, the pay can be better, dealing with irate policyholders can be daunting and will take its toll you. When first hired you cannot take two consecutive days off.


  2. Helpful (2)

    The work can be very overwhelming, but the benefits are great!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fire and Theft Investigator in Miami, FL
    Current Employee - Fire and Theft Investigator in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than a year)

    Pros

    Benefits (medical, vision, dental) gainshare (bonus) office culture dress code (business casual. very casual) its very rare the management style is a micro managing management style

    Cons

    stressful a lot of work always understaffed compensation for the amount of work that needs to be done is not reasonable holiday hours that are paid are very few.

    Advice to Management

    Management sometimes can make the position even more stressful then what it already is. I would recommend management to no stress the employees out more then what they already are.


  3. Helpful (1)

    SWEATSHOP- All the Managers had Geico ....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Auto Damage Appraiser in Miami, FL
    Current Employee - Senior Auto Damage Appraiser in Miami, FL
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Progressive Insurance full-time (More than 5 years)

    Pros

    Job security, training. nice front line employees

    Cons

    Clique type environment, if you like being micromanaged, and prefer being promoted based on which team lead, & managers butt you kiss, ("bring an apple for"..."hang out with after work" ? Then this is the job for you. Find "no win" situations challenging and rewarding?Then work in claims for Progressive writing auto damage estimates.

    Advice to Management

    NONE


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  5. Great experience, good benefits and friendly environment

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inhouse Counsel in Miami, FL
    Former Employee - Inhouse Counsel in Miami, FL
    Recommends
    Approves of CEO

    Pros

    Great experience, good benefits and friendly environment.

    Cons

    More feedback would be nice.


  6. Helpful (1)

    Horrible

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    No good reasons. Too much overtime

    Cons

    They expect you to perform way too much work and do not compensate fairly. No advancement, why bother when they can just hire another recent college grad for less?

    Advice to Management

    Leave the company! Peter Lewis would be ashamed if he had any idea of how badly management performs.



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