Progressive Insurance Reviews

Updated September 2, 2015
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3.5
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Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
Glenn M. Renwick
616 Ratings

Pros
  • They have a good work/life balance (in 50 reviews)

  • Laid back work environment great place to work (in 61 reviews)

Cons
  • Work /life balance was challenging to maintain due to extensive work schedules (in 32 reviews)

  • The current infatuation is the customer service score of which a "5" is the Holy Grail (in 25 reviews)

More Pros and Cons

1,006 Employee Reviews

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  1. Featured Review

    Helpful (13)

    Great place to work in Cleveland

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager
    Current Employee - IT Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Progressive has wonderful work perks: onsite health care, fitness centers, large cafeteria area, college campus look and feel. Lots of job opportunities to start as one job and work your way up or into a different job title if interested. Lots of jobs and flexibility. Also, work-life balance is good. Can work from home 1-2 days per week.

    Cons

    Large corporation (like all others posted) has the bureaucracy and overhead of processes, even though they may not apply to everyone. Some job titles are harder to move up, but there is a lot of room to move around laterally.


  2. Application Programmer Sr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Open door policy. People are very approachable and helpful. Good work life balance, encourage healthy lifestyle and excellent employee benefits like on campus health care facility, fitness centers, numerous networking groups, training facility.

    Cons

    Salary compensation is lower than other companies.

    Advice to Management

    To give better compensation to existing employees.


  3. Insurance Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Great place to work. Great benefits and you have the ability to work overtime. Also great amount of paid time off.

    Cons

    The hours can be tiring. The job can get very repetitive which can be a turn off to. Some employees.

    Advice to Management

    Keep employees engaged. Talk to them more and get to know your team better.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. AWESOME.. At first.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    -laid back -great training/trainers -health insurance (especially vision) -management is supportive -holistic environment

    Cons

    -No room for advancement -Not good enough pay for what you do

    Advice to Management

    Work on pay,and advancement opportunities.


  6. Great Start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims in Los Angeles, CA
    Current Employee - Claims in Los Angeles, CA
    Recommends
    Neutral Outlook

    I have been working at Progressive Insurance full-time (More than 3 years)

    Pros

    Good company to work for

    Cons

    industry pay grade is low


  7. Bodily Injury Adjuster

    Current Employee - Casualty Specialist in Gilbert, AZ
    Current Employee - Casualty Specialist in Gilbert, AZ

    I have been working at Progressive Insurance full-time (More than 3 years)

    Pros

    Benefits, time off, flexible work schedules

    Cons

    Heavy workload and unrealistic expectations


  8. Great potential but falls flat in some areas.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Preservation Specialist in Mayfield, OH
    Former Employee - Preservation Specialist in Mayfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance (More than 3 years)

    Pros

    Great environment to work in. Pleanty of small incentives. Year end bonus based on your yearly salary right before the holidays. Absences are looked at holistically rather than by number. A lot of room for growth.

    Cons

    Unrealistic expectations of secondary metric goals. Some supervisors are connected with their team while others are just there to collect a paycheck. Schedules are now changed annually.

    Advice to Management

    Be involved in your team members rather than treating them like robots. There is more success with the supervisors that are involved and treat their team members like they matter.


  9. Helpful (1)

    Good culture with challenging work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 10 years)

    Pros

    Good company culture that will challenge you with work that makes a difference to the bottom line. Smart and passionate people exist at many levels throughout the company. Compensation package is good relative to others in the field of IT. Gainshare program is a differentiator that is emphasized but not guaranteed yet it pays consistently due to its alignment with company performance. Business vision is understandable and leveraged to gain consensus at all levels strategically.

    Cons

    Senior management within IT is out of touch and given that they are in the glass house will protect that at all costs. Advancement programs are sold/marketed when feedback is provided that limited advancement opportunities exist. The response to promote an advancement path that give you all the responsibility of an equity level position, with no title and no equity is insulting. This is implemented by those in the glass house because they themselves struggle to effectively identify those that CAN EXECUTE effectively.

    Advice to Management

    Senior management within our Business Units are fantastic. Learn from them on how to effectively identify those who are passionate and can execute vs. promote those that can sell/market themselves but lack vision and/or the ability to execute. We do not need an advancement program. We need vision, leadership and the ability for IT Senior Managers to effectively manage IT talent to meet the business needs of the Destination ERA. You are far too disconnected from reality to realize this, so get involved which does not translate into asking people to be someone they are not. Too many people being promoted are people who have a gift to tell you what you want to hear and we need people that challenge and think out of the box.


  10. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance (More than 10 years)

    Pros

    I'm a 25 year employee. Progressive has given me job skills, career development, security and a team of great people over the years. It is a very stable and financially secure company.

    Cons

    Not a lot to add here. There are times when you hit a wall in career advancement or work overload but it even out over the long term.

    Advice to Management

    Keep offering ways to develop job skills especially for analyst and product groups. Work to balance work/life better.


  11. Progressive= working hard but loving it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster
    Recommends
    Positive Outlook

    I have been working at Progressive Insurance full-time (More than 5 years)

    Pros

    People are the best, and opportunities are plentiful.

    Cons

    Workload is mostly unmanageable this is not an 8-5 job.

    Advice to Management

    Be proactive about staffing as workload is overwhelming.



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