Progressive Insurance Reviews

Updated July 6, 2015
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3.6
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Recommend to a friend
Approve of CEO
Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
Glenn M. Renwick
578 Ratings

Pros
  • They have a good work/life balance (in 50 reviews)

  • Laid back work environment great place to work (in 61 reviews)

Cons
  • Work /life balance was challenging to maintain due to extensive work schedules (in 32 reviews)

  • The current infatuation is the customer service score of which a "5" is the Holy Grail (in 25 reviews)

More Pros and Cons

910 Employee Reviews

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  1. Featured Review

    Helpful (5)

    Great place to work in Cleveland

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager
    Current Employee - IT Manager

    I have been working at Progressive Insurance full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Progressive has wonderful work perks: onsite health care, fitness centers, large cafeteria area, college campus look and feel. Lots of job opportunities to start as one job and work your way up or into a different job title if interested. Lots of jobs and flexibility. Also, work-life balance is good. Can work from home 1-2 days per week.

    Cons

    Large corporation (like all others posted) has the bureaucracy and overhead of processes, even though they may not apply to everyone. Some job titles are harder to move up, but there is a lot of room to move around laterally.


  2. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Representative in Colorado Springs, CO
    Former Employee - Customer Representative in Colorado Springs, CO

    I worked at Progressive Insurance (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Progressive a great company that really cares about their employees, shown by giving them free stuff and events all the time. They have great benefits including their 401(k) with 100% matching up to 6%.

    Cons

    Since people stay there for a long time there is little opportunity for advancement. They recently implemented a performance based scheduling program that hasn't been very popular, since it was heavily influenced by attendance.


  3. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mentor, OH
    Current Employee - Anonymous Employee in Mentor, OH

    I have been working at Progressive Insurance full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good people. Nice workplace. Great benefits.

    Cons

    None that I can think of.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Application Programmer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at Progressive Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employee benefits, Flexible work arrangement

    Cons

    Low compensation compared to other companies


  6. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progressive Insurance full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Progressive is a great company to work for who really values their employees and goes above and beyond for their customers

    Cons

    The only con would be it is sometimes hard to get into Progressive

    Progressive Insurance Response

    Jun 17, 2015Talent Acquisition

    We appreciate your positive feedback. We understand that our recruiting process can sometimes feel lengthy and difficult. To help wtih that, we do provide tools on our site about what to expect ... More


  7. Helpful (2)

    Subrogation specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Willoughby, OH
    Former Employee - Anonymous Employee in Willoughby, OH

    I worked at Progressive Insurance full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great health benefits and career opportunities

    Cons

    No work from home in Subrogation

    Advice to Management

    Expand work from home


  8. Helpful (1)

    Best place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Sacramento, CA
    Current Employee - Customer Service Representative in Sacramento, CA

    I have been working at Progressive Insurance full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working environment. Flo Personalities every where.

    Cons

    Training is long and thorough.

    Advice to Management

    None. I love everyone so far.

    Progressive Insurance Response

    Jun 16, 2015Talent Acquisition

    So glad your experience has been positive! Thanks for sharing your feedback and hope you continue to enjoy working with us. -KH, Recruiting


  9. Helpful (2)

    Centralized Support Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Centralized Support Representative in Mayfield Heights, OH
    Current Employee - Centralized Support Representative in Mayfield Heights, OH

    I have been working at Progressive Insurance

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The Gain Share and Matching Gift Program, as well as Diversity.

    Cons

    The interview process with use of Behavior Interview Questions.

    Advice to Management

    Lead by doing


  10. Helpful (1)

    Recruiter III

    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Progressive Insurance full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, wonderful people!
    Strong sense of culture and living up to our Core Values

    Cons

    We provide a lot of feedback at Progressive - which is good, but it can take some time to adjust to the level of feedback provided. As long as you know that feedback is being provided to better your own performance, then you will be successful here!


  11. amazing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Lines Customer Service Representative in Austin, TX
    Current Employee - Commercial Lines Customer Service Representative in Austin, TX

    I have been working at Progressive Insurance full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great pay, benefits, and environment!

    Cons

    In my opinion, there are no cons.

    Advice to Management

    The management is actually really awesome.

    Progressive Insurance Response

    Jun 2, 2015Talent Acquisition

    We appreciate your feedback! Thanks for sharing. -KH, Recruiting



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