Progressive Insurance

  www.progressive.com
  www.progressive.com

Progressive Insurance Reviews

Updated November 23, 2014
Updated November 23, 2014
714 Reviews
3.6
714 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
Glenn M. Renwick
474 Ratings

Review Highlights

Pros
  • Management sensitive to work-life balance and work hard to accommodate each employee's situation (in 47 reviews)

  • The work environment is very friendly with healthy competition (in 60 reviews)


Cons
  • Work /life balance was challenging to maintain due to extensive work schedules (in 28 reviews)

  • The current infatuation is the customer service score of which a "5" is the Holy Grail (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    IT Apps Programmer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Applications Programmer in Mayfield, OH
    Current Employee - IT Applications Programmer in Mayfield, OH

    I have been working at Progressive Insurance full-time (more than an year)

    Pros

    I have worked at Progressive for a little over a year and I can say, with confidence, that it is the best company I have worked for in my career. However, I also believe that employees get out what they put into it. In my opinion, this is not the kind of company where someone can show up for work and wait for something to do. While the project leadership will assign enough work to meet their goals, it is the responsibility of the employee to own their careers.

    In the time I have been here, I have learned new frameworks, new languages, new design techniques and have been involved in community outreach programs and all without having to work excessively long hours or taking time away from my wife and children.

    Additional Benefits
    - Gainshare (Performance goal-based profit sharing)
    - Flexible working environment
    - Excellent compensation
    - Training opportunities (technical, industry and Progressive-specific)
    - Work life balance
    - On site gym
    - On site healthcare services

    Cons

    - Health insurance offerings are very thorough plan but it is also expensive
              - We get charged a premium to insure working spouses. :-(
    - Change is slow and incremental (product of a large company)
    - Lots of process (sometimes to a fault)
    - Recruiting process is terrible!
              - Progressive is an excellent company to work for but getting your resume in front of a hiring manager can feel like an act of God. I was contacted by a recruiter because of my LinkedIn profile (not because of a job I actually applied for). Ironically, I applied for a position as a software developer 6 months prior and was rejected without any contact from a recruiter.

    Advice to ManagementAdvice

    Keep doing what you are doing! Overall, Progressive is a place I am happy to work for and am looking forward to a long career here.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Place to Work, good team atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Quality Assurance Analyst Lead in Mayfield, OH
    Former Employee - Software Quality Assurance Analyst Lead in Mayfield, OH

    I worked at Progressive Insurance full-time (more than 10 years)

    Pros

    Team oriented, good benefits, flexible shedules depending on position, opportunities for advancement, in house training

    Cons

    no longer allows remote/distance work options for IT

    Advice to ManagementAdvice

    Focus on retaining your quality resources.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    If you want to grow, they will help.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Generalist Associate in Tigard, OR
    Current Employee - Claims Generalist Associate in Tigard, OR

    I have been working at Progressive Insurance full-time (more than an year)

    Pros

    -Great training programs. Options to move up in company. Great programs for employee groups. And I have always felt comfortable to bring my family by to meet my team.

    Cons

    Teams and supervisors vary in how you will fit. Great open door policy to be able to work to fit though.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company, ethical to the bootstraps; an excellent culture, and room to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Progressive Insurance full-time (more than 3 years)

    Pros

    A very good company to work for with a great corporate culture, believable and achievable core values, with ample benefits and rewards. Progressive matches employee 401k contributions, up to 6%. The management is probably the best I've worked with in my career.

    Cons

    Not many cons. The availability of taking earned time off can be a challenge in some business areas.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    30+ year career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at Progressive Insurance full-time (more than 10 years)

    Pros

    Hard working, fun culture. Ge tto work with lots of great, smart, energized people.

    Cons

    Hard working culture! You gotta like working hard, but it's worth it.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Generalist in Cherry Hill, NJ
    Current Employee - Claims Generalist in Cherry Hill, NJ

    I have been working at Progressive Insurance full-time (more than an year)

    Pros

    Great coworkers, room for advancement, management cares about employees

    Cons

    Sometimes work/life balance is difficult

    Advice to ManagementAdvice

    Keep caring about employees, maybe explain more career paths to generalists

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great Culture and Flexible Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Applications Programmer in Mayfield, OH
    Current Employee - Senior Applications Programmer in Mayfield, OH

    I have been working at Progressive Insurance full-time (less than an year)

    Pros

    Gain Share(Bonus)
    6% 401k Match immediate 100% Vestment
    Flexible work schedules
    Work from home
    Competitive Compensation
    Beautiful Campus
    Free Parking Garage
    Rewards for innovation and working hard

    Cons

    It takes time to get into the swing of things just because there is a lot of process.
    I don't have any other cons at this point

    Advice to ManagementAdvice

    Great Job! The positive culture and comfortable environment is something that is hard to find in Tech careers here in Cleveland. Continue to hire young outside talent with fresh ideas :)

    Recommends
    Positive Outlook
    Approves of CEO

    Progressive Insurance Response

    Nov 6, 2014Talent Acquisition

    Thanks for sharing your feedback. We pride ourselves on having a diverse and inclusive work culture. And, we agree that it can take time to get into the swing of things because we are a larger ... More

  9. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Mayfield Heights, Cuyahoga, OH
    Current Employee - Customer Service Representative in Mayfield Heights, Cuyahoga, OH

    I have been working at Progressive Insurance full-time (more than 3 years)

    Pros

    Work life balance and great bennifits

    Cons

    Some times not the greatest co workers

    Advice to ManagementAdvice

    Learn the job that you are managing

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Team Leader in Austin, TX
    Former Employee - Claims Team Leader in Austin, TX

    I worked at Progressive Insurance full-time (more than 3 years)

    Pros

    experience training was always ongoing and educational

    Cons

    hours were long and salary was competitive

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Awesome

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Progressive Insurance full-time (less than an year)

    Pros

    Good pay and good benefits

    Cons

    Management and staff does not concern as much

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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