Progressive Insurance

  www.progressive.com
  www.progressive.com

Progressive Insurance Reviews

Updated December 16, 2014
Updated December 16, 2014
734 Reviews
3.6
734 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
Glenn M. Renwick
487 Ratings

Review Highlights

Pros
  • Management sensitive to work-life balance and work hard to accommodate each employee's situation (in 50 reviews)

  • The work environment is very friendly with healthy competition (in 61 reviews)


Cons
  • Work /life balance was challenging to maintain due to extensive work schedules (in 32 reviews)

  • The current infatuation is the customer service score of which a "5" is the Holy Grail (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great work culture and perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Systems Test Engineer in Cleveland, OH
    Current Employee - IT Systems Test Engineer in Cleveland, OH

    I have been working at Progressive Insurance full-time (more than 5 years)

    Pros

    Great work- life balance, no dress code and good salary

    Cons

    A lot of old people who have worked on the company for more than 20 years

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Progressive Insurance

    Pros

    good interview process can't complain

    Cons

    nothing bad about the company very professional

  3.  

    Not a bad first time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Mayfield, OH
    Current Employee - Customer Service Representative in Mayfield, OH

    I have been working at Progressive Insurance

    Pros

    Good pay good people great benefits

    Cons

    Long long hours always on the phone

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progressive Insurance

    Pros

    Training, gainshare, many job opportunities

    Cons

    Pay is a little low. But they compensate for it.

    Advice to ManagementAdvice

    Show your team that you can and are willing to work with your team.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I've died and gone to heaven! Simply amazing company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mayfield, OH
    Current Employee - Anonymous Employee in Mayfield, OH

    I have been working at Progressive Insurance full-time (more than 3 years)

    Pros

    Progressive is an amazing company. You will work with really smart folks who truly love their job. You will be challenged every day and feel as if you are making a true difference in the company.

    Cons

    Progressive is not for everyone, or is truly for individuals who want to be challenged and smart people.

    Advice to ManagementAdvice

    More diversity within executive team.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Progressive Insurance

    Pros

    Excellent employee culture and promotion opportunities

    Cons

    Too long of a hiring process.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Best decision I have made thus far in my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Progressive
    Current Employee - Progressive

    I have been working at Progressive Insurance

    Pros

    flexiable, rewarding postive helpful
    amazing company to work for
    they truly want you to succeed and grow with the company
    the bonus are very nice as well

    Cons

    depending on state you are in, you may have to relocate to move up with the company

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster

    I have been working at Progressive Insurance

    Pros

    Family friendly. Flexible with appointment. Get paid to make business decisions great co workers and management promotes you to be successful

    Cons

    Stressful especially during holidays and the winter. Extra hours to get the job done but the choice is yours. Christmas eve working is stupid

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    IT Apps Programmer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Applications Programmer in Mayfield, OH
    Current Employee - IT Applications Programmer in Mayfield, OH

    I have been working at Progressive Insurance full-time (more than an year)

    Pros

    I have worked at Progressive for a little over a year and I can say, with confidence, that it is the best company I have worked for in my career. However, I also believe that employees get out what they put into it. In my opinion, this is not the kind of company where someone can show up for work and wait for something to do. While the project leadership will assign enough work to meet their goals, it is the responsibility of the employee to own their careers.

    In the time I have been here, I have learned new frameworks, new languages, new design techniques and have been involved in community outreach programs and all without having to work excessively long hours or taking time away from my wife and children.

    Additional Benefits
    - Gainshare (Performance goal-based profit sharing)
    - Flexible working environment
    - Excellent compensation
    - Training opportunities (technical, industry and Progressive-specific)
    - Work life balance
    - On site gym
    - On site healthcare services

    Cons

    - Health insurance offerings are very thorough plan but it is also expensive
              - We get charged a premium to insure working spouses. :-(
    - Change is slow and incremental (product of a large company)
    - Lots of process (sometimes to a fault)
    - Recruiting process is terrible!
              - Progressive is an excellent company to work for but getting your resume in front of a hiring manager can feel like an act of God. I was contacted by a recruiter because of my LinkedIn profile (not because of a job I actually applied for). Ironically, I applied for a position as a software developer 6 months prior and was rejected without any contact from a recruiter.

    Advice to ManagementAdvice

    Keep doing what you are doing! Overall, Progressive is a place I am happy to work for and am looking forward to a long career here.

    Recommends
    Positive Outlook
    Approves of CEO

    Progressive Insurance Response

    Dec 17, 2014Talent Acquisition

    Thanks for sharing your feedback. Glad to year you enjoy working here. We also understand your frustration around our recruiting process, and do take these comments seriously. We're dedicated to ... More

  11.  

    Great Place to Work, good team atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Quality Assurance Analyst Lead in Mayfield, OH
    Former Employee - Software Quality Assurance Analyst Lead in Mayfield, OH

    I worked at Progressive Insurance full-time (more than 10 years)

    Pros

    Team oriented, good benefits, flexible shedules depending on position, opportunities for advancement, in house training

    Cons

    no longer allows remote/distance work options for IT

    Advice to ManagementAdvice

    Focus on retaining your quality resources.

    Recommends
    Neutral Outlook
    Approves of CEO

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