Progressive Insurance Reviews

Updated July 3, 2015
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908 Employee Reviews

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  1. Helpful (2)

    Subrogation specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Willoughby, OH
    Former Employee - Anonymous Employee in Willoughby, OH

    I worked at Progressive Insurance full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great health benefits and career opportunities

    Cons

    No work from home in Subrogation

    Advice to Management

    Expand work from home


  2. Helpful (1)

    Best place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Sacramento, CA
    Current Employee - Customer Service Representative in Sacramento, CA

    I have been working at Progressive Insurance full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working environment. Flo Personalities every where.

    Cons

    Training is long and thorough.

    Advice to Management

    None. I love everyone so far.

    Progressive Insurance Response

    Jun 16, 2015Talent Acquisition

    So glad your experience has been positive! Thanks for sharing your feedback and hope you continue to enjoy working with us. -KH, Recruiting


  3. Helpful (1)

    Claims Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progressive Insurance full-time

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    The people you work with are smart and motivated; that in itself motivates you to strive to improve you own work product. One of the reasons i worked for them for so long was because of the people I worked with. They become family after a while.

    Cons

    Management consistently expects the impossible from you. They review and re-review every move you make. Generally speaking, if today a 3 day claim closure is is acceptable, you can be sure tomorrow you will be expected to complete it in 2 days and so on and so on.

    Advice to Management

    The micro-management has got to stop at some point or at the very least modify your approach with tenured team members.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Centralized Support Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Centralized Support Representative in Mayfield Heights, OH
    Current Employee - Centralized Support Representative in Mayfield Heights, OH

    I have been working at Progressive Insurance

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The Gain Share and Matching Gift Program, as well as Diversity.

    Cons

    The interview process with use of Behavior Interview Questions.

    Advice to Management

    Lead by doing


  6. Helpful (3)

    File owner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Progressive Insurance

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company has a steady growth and good advancement opportunities. There is a good work environment and a supportive atmosphere.

    Cons

    The work load can get out of control. Many days people are working ten to twelve hour days without taking a lunch break.


  7. Claims Rep

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progressive Insurance

    Pros

    Great coworkers, decent pay, laid back environment, beautiful and comfortable workplace, work-life balance

    Cons

    Favoritism!!! Its all about who you know to get places. If your a "high performing rep" they got your back, if not they will find any excuse to get you out those doors. Team leads do not help those are struggling, only focuses on "numbers". Workload insane for low pay

    Advice to Management

    Enough with the favortisim and nepotism.


  8. good company going thru growing pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster Intermediate in Snellville, GA
    Current Employee - Claims Adjuster Intermediate in Snellville, GA

    I have been working at Progressive Insurance (More than a year)

    Pros

    co-workers are great, salary good, gainshare nice benefit

    Cons

    workload balance, inadequate processes, limited advancement in other states outside of Ohio

    Advice to Management

    need to review processes and provide more realistic goals, more encouragement of employee performance


  9. Helpful (6)

    Claims Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Los Angeles, CA
    Former Employee - Claims Adjuster in Los Angeles, CA

    I worked at Progressive Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work environment- the office put a lot of effort into including everyone. Great training- very thorough and comprehensive. Knowledgeable team leaders who were always willing to help.

    Cons

    High stress, large caseload. I did not like that the actions of others could lower my quality rating because I was the assigned adjuster to a particular claim.


  10. associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progressive Insurance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company. However very little room for movement in position. Hours were fine. Comfortable environment to be in.

    Cons

    Compensation is low . Management is okay

    Advice to Management

    @Zzzz Zzz Zzz Zzz Zzz Zzz Zzz Zzz Zzz Zzz xxxii ccccc high-five fffff sassafras offs baccy


  11. Helpful (5)

    Overall good company

    Current Employee - Claims Adjuster/Managed Repair Representative in New Milford, NJ
    Current Employee - Claims Adjuster/Managed Repair Representative in New Milford, NJ

    I have been working at Progressive Insurance (More than a year)

    Pros

    Good benefits available immediately after being hired.

    Cons

    Heavy workload and very long hours.



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