Progressive Insurance

  www.progressive.com
  www.progressive.com

Progressive Insurance Reviews

Updated December 21, 2014
Updated December 21, 2014
742 Reviews
3.6
742 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
Glenn M. Renwick
493 Ratings

Review Highlights

Pros
  • Management sensitive to work-life balance and work hard to accommodate each employee's situation (in 50 reviews)

  • The work environment is very friendly with healthy competition (in 61 reviews)


Cons
  • Work /life balance was challenging to maintain due to extensive work schedules (in 32 reviews)

  • The current infatuation is the customer service score of which a "5" is the Holy Grail (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Depending on the department you work on, the experience can be fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Cleveland, OH
    Current Employee - IT Manager in Cleveland, OH

    I have been working at Progressive Insurance full-time (more than 10 years)

    Pros

    Excellent experience, fantastic people, benefits program is very good

    Cons

    Egos of upper management; Politics;

    Advice to ManagementAdvice

    Hold people accountable to Core Values

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    It's ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Generalist
    Former Employee - Claims Generalist

    I worked at Progressive Insurance full-time (more than 5 years)

    Pros

    I truly liked my coworkers. I worked with them for 7 years and missed them when I left.

    Cons

    If you live in California, there is no where else to go but to be a claims rep. You can make a few lateral moves but to get to the level you want, you have to go to Cleveland.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great Culture and Flexible Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Applications Programmer in Mayfield, OH
    Current Employee - Senior Applications Programmer in Mayfield, OH

    I have been working at Progressive Insurance full-time (less than an year)

    Pros

    Gain Share(Bonus)
    6% 401k Match immediate 100% Vestment
    Flexible work schedules
    Work from home
    Competitive Compensation
    Beautiful Campus
    Free Parking Garage
    Rewards for innovation and working hard

    Cons

    It takes time to get into the swing of things just because there is a lot of process.
    I don't have any other cons at this point

    Advice to ManagementAdvice

    Great Job! The positive culture and comfortable environment is something that is hard to find in Tech careers here in Cleveland. Continue to hire young outside talent with fresh ideas :)

    Recommends
    Positive Outlook
    Approves of CEO

    Progressive Insurance Response

    Nov 6, 2014Talent Acquisition

    Thanks for sharing your feedback. We pride ourselves on having a diverse and inclusive work culture. And, we agree that it can take time to get into the swing of things because we are a larger ... More

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    If you want to grow, they will help.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Generalist Associate in Tigard, OR
    Current Employee - Claims Generalist Associate in Tigard, OR

    I have been working at Progressive Insurance full-time (more than an year)

    Pros

    -Great training programs. Options to move up in company. Great programs for employee groups. And I have always felt comfortable to bring my family by to meet my team.

    Cons

    Teams and supervisors vary in how you will fit. Great open door policy to be able to work to fit though.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO

    Progressive Insurance Response

    Dec 17, 2014Talent Acquisition

    Thanks for sharing! We are committed to providing beneficial training and professional development opportunities to our employees. It's great to hear they are helpful! -KH, Recruiting

  6.  

    Great company, ethical to the bootstraps; an excellent culture, and room to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Progressive Insurance full-time (more than 3 years)

    Pros

    A very good company to work for with a great corporate culture, believable and achievable core values, with ample benefits and rewards. Progressive matches employee 401k contributions, up to 6%. The management is probably the best I've worked with in my career.

    Cons

    Not many cons. The availability of taking earned time off can be a challenge in some business areas.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    30+ year career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at Progressive Insurance full-time (more than 10 years)

    Pros

    Hard working, fun culture. Ge tto work with lots of great, smart, energized people.

    Cons

    Hard working culture! You gotta like working hard, but it's worth it.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Attorney in New York, NY
    Former Employee - Attorney in New York, NY

    I worked at Progressive Insurance full-time (more than an year)

    Pros

    "Gainshare." Every employee of Progressive gets a Gainshare bonus at year end, which is not performance based and non-discretionary. It is solely based on Progressive's stock performance, policies sold and other economic factors. It's a nice benefit.

    Cons

    This job was the worst job I've ever had. Everyone is completely overworked. We were expected to work every night and every weekend. They fired half the staff and did not replace them, they just expected the remaining employees to work 80 hour weeks. They rule by fear and everyone constantly felt that they were going to be fired. My department hired about 15 new lawyers in 2 years and every one of them either quit or got fired. Nobody ever stayed there longer than a year or so. We also went through 3 managers in 2 years. Truly a toxic work environment.

    Advice to ManagementAdvice

    You need to value your employees more and hire enough people to allow your employees to have a reasonable work life balance.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Worst micromanaged company ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progressive Insurance

    Pros

    SalaRy was good. Gain share is great.

    Cons

    Attitudes, no motivation, it's more of a factory than an insurance company.

    Advice to ManagementAdvice

    Consider your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Generalist in Cherry Hill, NJ
    Current Employee - Claims Generalist in Cherry Hill, NJ

    I have been working at Progressive Insurance full-time (more than an year)

    Pros

    Great coworkers, room for advancement, management cares about employees

    Cons

    Sometimes work/life balance is difficult

    Advice to ManagementAdvice

    Keep caring about employees, maybe explain more career paths to generalists

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Mayfield Heights, Cuyahoga, OH
    Current Employee - Customer Service Representative in Mayfield Heights, Cuyahoga, OH

    I have been working at Progressive Insurance full-time (more than 3 years)

    Pros

    Work life balance and great bennifits

    Cons

    Some times not the greatest co workers

    Advice to ManagementAdvice

    Learn the job that you are managing

    Recommends
    Positive Outlook
    Approves of CEO

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