Progressive Insurance Reviews

Updated April 15, 2015
849 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. Great co-workers but given unrealistic workload.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Generalist in Concord, CA
    Former Employee - Claims Generalist in Concord, CA

    I worked at Progressive Insurance full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    My co-workers and Managers were great people to work with, everyone was willing to help. The office I worked in did a lot of volunteer work in the community.

    Cons

    Progressive always talked about work-life balance but it was all a front. The would increase workload and duties without approving overtime and it got to the point where a lot of the people including myself had to work off the clock to make sure our work got done or we would get written up. A good amount of the people I worked with were going to other insurance companies because of this.

    Advice to Management

    Lighten up the workload and your retention may be better than what it is. The management I encountered was the best I have ever come across seeing as they were very supportive but expectations were too high. I was told by numerous people that had bee with the company for 5+ years to get out before I became the most senior person there with only 2 years under my belt.

  2. Progressive can be a great company to work for for some people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Progressive Insurance as an intern (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They treat interns like real employees.

    Cons

    Difficult interviews and in some cases, unprofessional management.

  3. Helpful (1)

    Good Company, but things changed since Peter B's death

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progressive Insurance

    Pros

    Gainshare bonus and your coworkers

    Cons

    Being micromanaged, don't keep your book

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Progressive Insurance is a great place to work. Working there is like working from home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Austin, TX
    Former Employee - Customer Service Representative in Austin, TX

    I worked at Progressive Insurance full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedules and friendly management makes it a great place to work. The job is not as stressing as most phone center.

    Cons

    Most of the advancement positions are at the Cleveland office. Still there is plenty of opportunities to make good money. So is not that bad

    Advice to Management

    Progressive needs to expand opportunities for growth to all their sites.

  6. The work culture is incredible fostering creativity and growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Generalist
    Current Employee - Claims Generalist

    I have been working at Progressive Insurance full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay and benefits and annual performance bonuses

    Cons

    Volume of workload but makes the day fly by

    Advice to Management

    More training for growth

  7. Benefits are good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Progressive Insurance

    Approves of CEO
    Approves of CEO

    Pros

    Health Benefits and other offers and discounts offered to employees are better than most companies today.

    Cons

    Benefits are not paid at 100%

  8. Helpful (2)

    Want to learn about business? This is the place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Supervisor
    Current Employee - Call Center Supervisor

    I have been working at Progressive Insurance full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    My co-workers are like family; really great people work here! The benefits are wonderful and gainshare is a nice perk too.

    Cons

    Unfortunately, the pro's don't outweigh the cons. Stress and more stress, there are too many expectations and the objectives and workload are ridiculous. It's at a point where I don't care what they pay me, they can't pay me enough to continue to deal with the business side of the business. You feel replaceable and not valued. Business as usual.

    Advice to Management

    Simplify! Skills and procedures are too complex and counter productive.

  9. Helpful (1)

    Customer Service Represenative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX

    I have been working at Progressive Insurance full-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It is a call center position but you feel like the company does really care for its employees.
    Awesome benefits
    Great pay
    VERY flexible schedule

    Cons

    Its a call center, sometimes its either boring or some days can seem very long.

  10. Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Generalist Intermediate
    Former Employee - Claims Generalist Intermediate

    I worked at Progressive Insurance full-time (more than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    There is opportunity for career growth

    Cons

    The work structure changed often.

    Advice to Management

    N/A

  11. Great office morale. Good training. High call volume.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Progressive Insurance

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Coworkers. Decent pay. Good benefits. Cafeteria, gym and nap rooms on site.

    Cons

    None that I can think of.

Progressive Insurance Photos

Work at Progressive Insurance? Share Your Experiences

Progressive Insurance

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.