Project Management Institute

  www.pmi.org
  www.pmi.org

Project Management Institute Reviews

Updated October 24, 2014
Updated October 24, 2014
30 Reviews
3.1
30 Reviews
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Mark A. Langley
15 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Incredible opportunity - not your typical not-for-profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Newtown Square, PA
    Current Employee - Manager in Newtown Square, PA

    I have been working at Project Management Institute full-time (more than 5 years)

    Pros

    PMI is financially sound and continues to grow. No layoffs. Great benefits and flexible working arrangements. There is a commitment to professional development and the organization is getting better at public recognition for outstanding achievement. We see people get promoted from within or move to other positions in a different area of the business as development opportunities. Staff is dedicated to members, volunteers and credential holders.

    Cons

    Being a global organization, there is little downtime - when the US is sleeping, Asia is awake. When the US has a holiday, Europe or the Middle East are working. Email never stops. A collaborative culture means many people are involved in all decisions, which can be frustrating for some people who are used to working in silos or making independent decisions.

    Advice to ManagementAdvice

    PMI is a unique cross between a huge association and a medium-sized business - which can lead to wanting to do everything. The organization would benefit from a clearer sense of priorities - both what to do and what not to do.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    current employee

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Project Management Institute full-time (more than 3 years)

    Pros

    Pay and benefits are wonderful. There are a lot of smart and dedicated staff.

    Cons

    Actions don't match the messaging. There is an enormous amount of favoritism and inconsistency in performance expectations. Some leaders get away with extremely poor performance and totally inappropriate staff management behaviors. Staff concerns are dismissed in favor of protecting the beliefs and perceptions that senior leadership wants to promulgate. Dissention is attributed to incompetence and incompetence is rationalized if you are one of the “protected”. Collaboration, if exercised appropriately. Here it is a euphemism for not delegating authority. It creates an environment where very few can actually get things done. Every organization has politics but here it really negatively impacts outcomes. That fact isn’t acknowledged because it is cloaked in the positive aspects of collaboration. Very few are empowered to make decisions and the organization is run through fear and intimidation, as has been stated by others. Rather than looking at learning opportunities, challenges and obstacles are hidden. Management will gladly own successes but quickly assigns blame rather than learn from hurdles that are overcome. Many very smart and competent people are underutilized especially if they have past experiences and creative ideas that suggest alternate approaches.

    Advice to ManagementAdvice

    Be open to new approaches and seek out opportunities to learn from the talent that surrounds you. When feedback is provided, realize that there is some truth in what you hear even if you disagree or can rationalize and defend your position. It is easy to explain away dissention by thinking "they are just disgruntled" or "they are poor performers and don't matter". Even if those points are true, which may not always be the case, you should be less concerned about defending your position than in seeking ways to operate in alignment with the defined organizational culture objectives. Two sayings come to mind here..…”when there is smoke there is fire” and “if one person calls you a horse, you look at them funny. If two people call you a horse you may scratch your head but if many call you a horse, you should get a saddle.” There are common threads in all the reviews on this site. Take a look at them. The culture survey results reported out to staff don’t tell the whole story.

    Disapproves of CEO
  3.  

    High turnover rate due to high stress culture and work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Communications Specialist in Newtown Square, PA
    Current Employee - Marketing Communications Specialist in Newtown Square, PA

    I have been working at Project Management Institute full-time (more than 3 years)

    Pros

    If you have the opportunity to work with the volunteer leadership of the organization, it is an absolute pleasure. Some positions have many opportunities to travel internationally and/or domestically, which was an amazing experience. The organization's HR department is good and very personable. The vast majority of my fellow employees were professional, team oriented and competent in performing their jobs. PMI offers excellent benefits and compensation.

    Cons

    PMI does not provide much training and there can be a huge learning curve as far as developing an understanding of both the project management profession and of how the organization does things. There are formalized processes for EVERYTHING, which would be fine, but they were constantly changing, which made for a high-stress environment. The organization professes that they encourage work-life balance, but I did not see many employees with a good work-life balance. Most were always "plugged in" on their laptops and/or phones after work, with several employees regularly expected to work late hours to meet deadlines. Executive management is competent but often absent or unapproachable. The CEO is rarely in the office, and there is no COO, so operations at the corporate office are left to be attended by the VPs. This creates silos that make working cross departmentally (essential in this organization) very difficult. Most employees were burnt out and/or unsatisfied, but were staying due to the excellent benefits and compensation. Middle management was hit or miss, depending on the department - some being highly competent, capable and supportive of their direct reports; others being on a power trip, managing their employees through fear, being incompetent/incapable, having attitudes and/or not communicating their needs well.

    In my tenure there, there was much turnover - with people quitting, leaving the organization for other jobs due to the high-stress environment or employees being fired. I have never worked for an organization that fired so many people. It was always a concern for most of the staff.

    Advice to ManagementAdvice

    CEO and VPs: Pay attention to the culture surveys you take. Be more accessible to your staff, especially when mid-management positions are not filled and employees are having to rely on VPs for supervision. If you cannot actively supervise, delegate to someone who can. Don't expect employees to be available 24/7 just because you are. Invest in the tools, resources and support staff necessary for your employees to successfully perform their jobs rather than expecting them to outperform their predecessors with substandard and outdated tools/resources/support. Provide more/better recognition of employees' efforts/accomplishments without requiring them to do more work by creating a "dog and pony show" for you, the CEO or the Board.

    BOTTOM LINE: Spend as much time/effort keeping your loyal and competent employees motivated and empowered to do their jobs as you do in promoting the profession and organization across the world.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Research Assistant in Newtown Square, PA
    Former Employee - Market Research Assistant in Newtown Square, PA

    I worked at Project Management Institute part-time (less than an year)

    Pros

    Very diverse and family oriented environment. there is always chances to get promoted or change positions in the company. everyone is friendly and very helpful. organization is organized and accessible

    Cons

    there is a lot of hiring and firing due to the restructuring of the company.

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Loved it for the most part.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager/Program Manager in Portland, OR
    Former Employee - Senior Project Manager/Program Manager in Portland, OR

    I worked at Project Management Institute part-time (more than 3 years)

    Pros

    It was all volunteer. Great networking. Interesting events. Great people. Good on resume. Fun.

    Cons

    Being on the board was frustrating because nothing was happening and it is hard to get volunteers to give their time especially if their ideas get shot down. (Other non-board positions don't have this issue.)

    And you don't get paid, obviously, but that's what volunteer is, so not really a con.

    Advice to ManagementAdvice

    Maybe schedule some time during the board meetings to have open discussion. You could save time by not strictly following voting protocol on every tiny decision that doesn't matter to anyone. Seems like sometimes more time is spent arguing over whether it's a good time to talk about a topic then if they just talked about it real quick.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Fun place to work if you stay under the radar and ignore the fear culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Newtown Square, PA
    Current Employee - Anonymous Employee in Newtown Square, PA

    I have been working at Project Management Institute full-time

    Pros

    The benefits are unbeatable--4 weeks of days off to start, going up to 6 weeks. If you stay awhile, your salary will be higher than what you can get outside. Volunteers are passionate about the organization. You will almost surely be in contact with project managers around the world if your job involves volunteers. Travel possibilities.

    Cons

    Politics, favoritism and a culture of fear. Bosses are way more worried about what their boss will think than the positive reasons for getting a task done right and on time. This culture goes right to the top. PMI doesn't practice what it preaches. While there is tons of pressure to get too much done too soon, deadlines are rarely met and quality standards are poor. As others have said, lots of firing. Don't aspire to be a manager if you want to avoid that part of PMI.

    Advice to ManagementAdvice

    Practice what you preach and learn to do projects well. Change the culture to one of positive energy. Discourage favoritism. Make sure managers you hire can stay sober at off-site conferences and behave respectfully toward colleagues, underlings and volunteers.

    Positive Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Fast paced, great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Philadelphia, PA
    Former Employee - Marketing Manager in Philadelphia, PA

    I worked at Project Management Institute full-time (more than 3 years)

    Pros

    Learned a lot, great people

    Cons

    Buckle in - it's a fast paced company

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Could be so much better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Project Management Institute

    Pros

    Health benefits, laid back atmosphere.

    Cons

    Pay is awful, sr. Leadership doesn't listen to anyone and they collect a paycheck they couldn't get anywhere else, CEO is very insecure and isn't genuine to others. Be prepared to stay in your job with no chance of getting promoted unless your an entry level customer care rep.

    Advice to ManagementAdvice

    Take the 360 survey more seriously. HR needs to recreate job levels as its too antiquated. The top employees are leaving at a rapid rate and the CEO and VP's do nothing to retain them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Awesome place to work!! Great Company! Great People!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Newtown Square, PA
    Current Employee - Anonymous Employee in Newtown Square, PA

    I have been working at Project Management Institute full-time (more than 10 years)

    Pros

    Extremely strong senior leadership. Is there a better CEO? Not Likely. Employees are very passionate about their work. Work from home, company run with integrity, committed to their employees and it shows every single day. Understand work life balance, incredible benefits, competitive pay, casual dress environment. I could go on and on.

    Cons

    Advancement is encouraged but can be limited depending on which group your in.

    Advice to ManagementAdvice

    Stay in touch with your employees, help them grow their careers.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Excellent place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Program Manager in New York, NY
    Former Employee - Assistant Program Manager in New York, NY

    I worked at Project Management Institute (more than an year)

    Pros

    Networking, education, knowledge, meeting new people, challenging,

    Cons

    As a volunteer it is great way to gain experience and keep yourself abreast with new technology

    Recommends
    Positive Outlook
    Approves of CEO

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