Provide Commerce

  www.providecommerce.com
  www.providecommerce.com

Provide Commerce Reviews

Updated December 19, 2014
Updated December 19, 2014
60 Reviews
3.9
60 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Provide Commerce CEO Chris L Shimojima
Chris L Shimojima
16 Ratings

Review Highlights

Pros
  • Decent work/life balance, great benefits, lots of talent to work alongside, monthly company meetings, occasional morale boosting gifts (in 4 reviews)

  • Very flexible 24/7 schedule (for PT customer service agents) (in 6 reviews)


Cons
  • work/life balance is off for a lot of folks (in 3 reviews)

  • Senior Management makes it difficult to respect them (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Provide Commerce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Provide Commerce

    Pros

    Good work environment. Smart people across the organization. High performing organization. Good work/life balance for the most part.

    Cons

    Holidays can demand more of your time, effort, concentration, etc... but it is manageable. The company will give comp time for those who are truly putting in a lot of extra time.

    Recommends
    Positive Outlook
  2.  

    Great place to start and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Provide Commerce

    Pros

    flexible with work/life balance, opportunities to learn and grow, emphasis on continuing to grow in your career, easy access to c-level executives, not a passive aggressive atmosphere, people are respected, good ideas from any source are respected and valued, compensation seems to be on the fair (perhaps a tick higher) than other companies in the area.

    Cons

    There are a few individuals who are committed to a certain vision for the company and will not deviate despite signs that their "vision" isn't achievable or will come at great cost. This seems to be changing. With the upcoming FTD merger, a few benefits have been cut and that's really unfortunate. Hopefully the pluses of the merger will outweigh these cuts.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    Good seasonal entry level position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Diego, CA
    Former Employee - Customer Service Representative in San Diego, CA

    I worked at Provide Commerce as a contractor (less than an year)

    Pros

    Flexible hours
    Very relaxed work environment
    Great staff
    Excellent work life balance with very flexible vto, gym, and policies.

    Cons

    Low pay
    Little to no opportunity to expand beyond seasonal

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Great place to work for temporary customer service employment.

    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Provide Commerce as a contractor (less than an year)

    Pros

    The company is very great to it's employees. They take into consideration the stressfulness of the customer service phone lines during peaks of holiday seasons. The company does their best to make the work environment as uplifiting and up beat as it can during stressful times. They provide meals at peak times. Also provide help for difficult calls. Training is paid and extensive.

    Cons

    The temporary employement can be very short (sometimes only a week or two). Hard to use as a reference for furture interviews and resumes because the customer service department is so large and you do not have a real supervisor that knows you.

  6.  

    Awesome Company Work At!

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teaching Assistant in San Diego, CA
    Current Employee - Teaching Assistant in San Diego, CA

    I have been working at Provide Commerce as a contractor (less than an year)

    Pros

    Company takes really good care of their seasonal employees (Ex. breakfast, lunch, and dinner catering during peak season, 10 minutes professional massages at end). They go above and beyond to create an extremely supportive/involved work environment to keep employees happy and enthusiastic.

    Cons

    Didn't receive confirmation of end of seasonal assignment date (Realized it when I didn't receive the next weeks schedule). Some days can be a bit monotonous, though rare.

    Advice to ManagementAdvice

    The environment at Provide is amazing with amazing people to work with. The only strong suggestion I have is to give seasonal employees forewarning when their assignment ends to better prepare them for the transition into their next job (until the next season, of course!)

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great People!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Diego, CA
    Former Employee - Customer Service Representative in San Diego, CA

    I worked at Provide Commerce as a contractor (more than an year)

    Pros

    Folks will pull together to get things done. Very supportive, just ask a coworker and the support is there if it can be given.

    Cons

    Different companies within the group have various cultures. Need to regard that more. All sites are not alike!

    Advice to ManagementAdvice

    Don't just tolerate diversity--actively seek it out, bring it to the table as a voice in generating decisions and reap the benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    For the last six years I've worked in the Merchandising department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising in San Diego, CA
    Current Employee - Merchandising in San Diego, CA

    I have been working at Provide Commerce full-time (more than 5 years)

    Pros

    Casual and friendly culture, good relationships, nice gym, large desks, two monitors, large kitchen, good people, hard work ethics.

    Cons

    Heavy politics, not enough growth opportunities, privileges and perks removed, heavy workload.

    Advice to ManagementAdvice

    Consider assessing where politics are heaviest and better manage these contributing individuals and attitudes. Train young and new managers to support direct hires by creating growth opportunities.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Provide Commerce goes above and beyond to satisfy their customer and they comfortably accommodate their employees.

    Former Employee - Call Center Agent - Seasonal in San Diego, CA
    Former Employee - Call Center Agent - Seasonal in San Diego, CA

    I worked at Provide Commerce part-time (more than an year)

    Pros

    Monthly incentives, free products, continuous training, very nice work environment and aesthetics.

    Cons

    Being QA'd by someone who doesn't fit the requirements of the position or who isn't aware of cultural differences in communication.

    Recommends
  10.  

    Takes good care of their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in San Diego, CA
    Current Employee - Customer Service Representative in San Diego, CA

    I have been working at Provide Commerce part-time (less than an year)

    Pros

    Good work environment, work-life balance, benefits, catered meals on seasonal basis.

    Cons

    Training could be a bit longer, more hires from seasonal positions.

    Advice to ManagementAdvice

    More organization and communication.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Small Business Expectations at a Large Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Provide Commerce full-time (more than 5 years)

    Pros

    Smart people, visionary leadership, growth opportunities

    Cons

    Patriarchal
    Lack of ownership
    Lack of support

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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