Providence Health & Services

www.providenceiscalling.jobs
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Providence Health & Services Reviews

Updated July 5, 2015
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3.4
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Rodney F. Hochman
84 Ratings

Pros
  • They make work-life balance easy by providing great food in the cafeteria for employees at low cost (in 16 reviews)

  • Most of the employees truly live the mission statement and core values (in 16 reviews)

Cons
  • There is very little flexibility which hinders any kind work/life balance (in 8 reviews)

  • Upper management lied to us on a couple of occasions (in 14 reviews)

More Pros and Cons

397 Employee Reviews

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  1. Senior Analyst, Epic Applications

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Epic Applications Analyst in Portland, OR
    Current Employee - Senior Epic Applications Analyst in Portland, OR

    I have been working at Providence Health & Services full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Core Values and Mission are a welcome part of the culture. Leadership is very supportive of Epic team. Many opportunities for cross application collaboration and mentorship. Excellent project managers, implementation managers/directors, clinical informatics and business analysts that contribute to team's success. Excellent change control and governance process for build changes in place. Many opportunities for growth with deployment, new module implementations (Phoenix, Cupid, Welcome) and ongoing optimization work. The variety of work helps to increase analyst skills. Continuing education is a priority with opportunities for Epic certifications and proficiencies. New review process for 2015 included a process for personal and professional development and an outlined plan to achieve those goals. New Career Development Opportunity: They created a new job role this year Epic Principal Analyst.

    Cons

    There are 3 pillars on the Epic Team: production support, optimization and deployment. Some analysts have complained they don't get an opportunity to move to another pillar frequently enough.

    Advice to Management

    Continue to support analyst growth and make opportunities for that growth. Continue listening to staff and acting on feedback regarding process improvement. Slow down deployment and optimization waves. Continue to cross training analysts to other applications. Bring back days of learning with the entire Epic team.


  2. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Providence Health & Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a great company with many oportunities for growth. They truly care about their employees and follow their core values.

    Cons

    Providence is a great company to work for.


  3. Very Engaging Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Instructional Designer in Los Angeles, CA
    Current Employee - Online Instructional Designer in Los Angeles, CA

    I have been working at Providence Health & Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There really is a focus on supporting and growing the individual. It begins with the language Providence uses- we are not called employees, we are called caregivers.

    My manager is extremely supportive, allowing me the freedom to deliver my projects in the way I best see fit and the support when I need it, while holding me accountable for on-time delivery and high quality.

    Cons

    Some of their technology throughout the system is old (although not mine) and we have to use SharePoint, Outlook, and Lync for communication and data sharing. Having worked within a Google-based system, it has been a hard adjustment to move backwards.

    Advice to Management

    Keep pushing the changes that I've seen in the past year. There's a lot of change in the air, and new people coming in with support from the top to implement it. I've seen a lot of streamlining and alignment to stated strategies.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. I am proud to work for Providence

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Providence Health & Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been an employee with Providence for 6.5 years and have found that the leadership stands behind the Mission and Core Values. The culture of the organization is one that I am proud to be a part of and represent. The care that the caregivers pass onto the patients and family members leads me to bring my family here. I am extremely proud to be a part of this great organization!

    Cons

    I have nothing negative to share

    Advice to Management

    Keep on doing what you're doing! You share goals that motive and have a vested interest in the outlook of the organization and a true concern for my well-being.


  6. Helpful (2)

    Great organization with occasional hiccups

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dietary Aide in Portland, OR
    Current Employee - Dietary Aide in Portland, OR

    I have been working at Providence Health & Services

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Providence is a great place to work for. Even as an entry level employee, they generally take good care of you. Plus, they're widespread and in every field in healthcare.

    Cons

    Bureaucratic BS. I guess this applies to every company, but they seem to move through extra thick molasses sometimes. Leadership shuffles in my department constantly, with some truly horrific managers being placed in charge and taking forever to be removed.

    Oh, and completely redoing their dietary department multiple times within the space of a few years. Mass chaos...

    Advice to Management

    Invest more in your employees. Don't always side with management, because some of them are incompetent. When you develop a new system, stick with it for a while before you completely rewrite the book..again...


  7. Epic Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Epic Analyst in Des Moines, WA
    Current Employee - Epic Analyst in Des Moines, WA

    I have been working at Providence Health & Services (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Most positions have flexible hours. Almost everyone works from home at least one day a week. Transfer eligibility after 6 months. Renton campus is great for commuting.

    Cons

    Everything takes forever (access, approvals) AKA "Prov time". Affiliations are annoying depending what department you work in.


  8. Helpful (1)

    10 year employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Portland, OR
    Current Employee - Project Coordinator in Portland, OR

    I have been working at Providence Health & Services

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    strongly held belief in helping people & co-workers are proud of Providence as an organization

    Cons

    reactive management, need stronger processes and consistency - management doesn't have a prioritized and consistent focus on long term objectives - just get it done is the message

    Advice to Management

    Think and evaluate before starting a project - it's more effective before starting than finding out when it's too late that this doesn't work and will never work and we have to pay for it anyway


  9. Helpful (1)

    20 years Applications Analyst Information Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Analyst in Portland, OR
    Current Employee - Clinical Analyst in Portland, OR

    I have been working at Providence Health & Services full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Being able to provide service to patients without direct engagement.

    Cons

    Many new to management and leadership "talk" Core Values. Only applies when they are pushing their agendas

    Advice to Management

    Find work elsewhere if you think employees are the problem.


  10. Helpful (2)

    Business office is TERRIBLE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AR Specialist in Portland, OR
    Current Employee - AR Specialist in Portland, OR

    I have been working at Providence Health & Services full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Work load fairly predictable day in and day out. Steady work schedule.....standard bankers hours.

    Cons

    There are so many cons I am not sure where to start. Since my time starting at this company I have worked under 5 different supervisors. There are so many changes performed internally that supervisors come and go because they fail to produce the unobtainable numbers expected from each department. My department has an extremely high turn-over rate, as people are either quitting or being fired for minuscule things. I have found incorrect data and untrue filed with my employee reviews. I have never worked for a company that treated their staff like 5 years olds and demean at meetings. If someone makes a complaint about you, it will end up as a warning directed at you instead of viewing actual facts. Worst company I've worked for!!!

    Advice to Management

    Stop with the internal shuffle. Have some decency and treat your employees better without finger-pointing. Base reviews on FACTS instead of gossip. REWARD THEM when they do a good job and make them feel proud to work for you.


  11. Helpful (1)

    A pretty good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Providence Health & Services

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good health benefits, stable job

    Cons

    a lot of turn over and management isn't the greatest in some departments



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