Providence Health & Services

  www.providenceiscalling.jobs
  www.providenceiscalling.jobs

Providence Health & Services Reviews

Updated December 18, 2014
Updated December 18, 2014
286 Reviews
3.1
286 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Rodney F. Hochman
56 Ratings

Review Highlights

Pros
  • Compared to other places, work-life balance in my area is exceptionally good (in 16 reviews)

  • The company's stated mission and core values are noble; your job makes a difference in the lives of real people (in 16 reviews)


Cons
  • There is very little flexibility which hinders any kind work/life balance (in 8 reviews)

  • Upper management has too much power to exercise retaliatory acts against employees (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Regional manager of sales with a focus on ancillary service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Director in Portland, OR
    Former Employee - Regional Director in Portland, OR

    I worked at Providence Health & Services full-time (more than 8 years)

    Pros

    Providence is a non profit health care system with a strong community focus

    Cons

    Very large hospital system with poor communication.

    Advice to ManagementAdvice

    Share more about the new vision.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Steady as she goes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Renton, WA
    Current Employee - Anonymous Employee in Renton, WA

    I have been working at Providence Health & Services full-time (more than 3 years)

    Pros

    Great work life balance and compensation with potential to move up if you know the right people or don't make waves.

    Cons

    To move up you have to know the right people and not make waves. If you are really wanting to change something in healthcare go work for the local hospitals not the system office

    Advice to ManagementAdvice

    Start making decisions and stop trying to make everyone happy.

    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Project Manger II, IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PM II in Everett, WA
    Current Employee - PM II in Everett, WA

    I have been working at Providence Health & Services full-time (more than 5 years)

    Pros

    Good People working here, the local mission is outstanding. Very focused on the mission.

    Cons

    Renton "Corporate" is 1000% disconnected from the art of healing. We are just numbers and stats.

    Advice to ManagementAdvice

    Focus on the mission and core values and money. We are in the black and a non-profit why keep cutting people and jobs and benefits?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Providence Health & Services

    Pros

    It's a job, decent pay.

    Cons

    Can be high stress at times

    Advice to ManagementAdvice

    None

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Great team, good compensation and hard work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Spokane, WA
    Current Employee - Manager in Spokane, WA

    I have been working at Providence Health & Services full-time (more than 3 years)

    Pros

    Compensation is competitive, good PTO, and I feel there are some legitimate people in senior leadership here. Providence is growing slowly and there seems to be some potential to branch out to other places.

    Cons

    Promotion potential is limited, they hire a lot of leadership from the outside rather than from within, Mission and Values isn't as much of a focus for some departments. In general the healthcare industry has been hit hard by the ACA and changes across the industry. Not the same resilient industry it once was. For the first time in a long time I've looked at going out into a different industry.

    Advice to ManagementAdvice

    Benchmarking doesn't always relate to every department across the system. Take a deep dive into the numbers, but also look at the individual needs of the department. Also, if you're comparing departments to other similar departments in the system make sure you look at every aspect of these departments. Some do more with less.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    A values based organization where people and patients are important.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Providence Health & Services full-time (more than an year)

    Pros

    The work life balance and benefits are exceptional. The people are lovely to work with and care about each other. Lots of opportunity to grow and make an impact. There is a strong sense of community and social responsibility to others, Providence gives back in BIG ways. It is a highly collaborative culture.

    Cons

    A bit slow to change and to stay current with solutions and technology.

    Advice to ManagementAdvice

    Please implement a formal recognition program. Caregivers (employees) need a way to celebrate success and understand how their behavior and performance align with achieving results and delivering exceptional patient care.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Providence is a mission driven organization with great healthcare professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Renton, WA
    Current Employee - Anonymous Employee in Renton, WA

    I have been working at Providence Health & Services full-time (more than 10 years)

    Pros

    The mission is what makes Providence stand apart from other healthcare companies. The staff are dedicated to their patients and the common commitment to core values and the quality of people who work here makes all the difference. Providence continues to serve our communities and those in need. We have been humble about what we do as an organization. The focus on innovation has brought a positive spotlight to the organization.

    Cons

    The organization is growing faster than it's infrastructure. With 73,000+ employees the organization is complex and seems slow to respond. This can make some of the leaders feel distant and disconnected from day to day operations. I have the opportunity to work with some great leaders. The systems and tools that need to be in place to support an organization of this size are slow to be implemented.

    Advice to ManagementAdvice

    Maintain a focus on the mission and core values. Don't lose site of what makes Providence a great place to work.

    Recommends
    Positive Outlook
  9.  

    Providence does not extend their mission statement to their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance A/R in Liberty Lake, WA
    Former Employee - Insurance A/R in Liberty Lake, WA

    I worked at Providence Health & Services full-time (more than 10 years)

    Pros

    The only time in my 14 year experience working for Providence that the employees were treated well, was when the department was outsourced and run by companies other than Providence.

    Cons

    They do not treat their employees equally. They fire long time employees making more money, and keep employees making less, even if they are not meeting standard requirements to keep their jobs. They give too much power to leads, and management is not consistent with their employees. You are treated as a number, and work loads are manipulated to make it impossible to reach goals in order to keep your job. You don't know those that work around you, as you are unable to socialize in any capacity, even if you are asking work related questions.

    Advice to ManagementAdvice

    The absolute worst management in Liberty Lake, Wa Providence building. Has little to do with employees, therefore she doesn't have a understanding on how employees feel, or she just doesn't care. The highest rate of turnover coming from one department, that I've ever witnessed in my 14 miserable years working for Providence. If you think that I'm exaggerating, talk to any current, or past employee, you'll not find a happy one.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Will not work with you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Providence Health & Services full-time (more than 3 years)

    Pros

    Areas outside the main hospital might be ok to work at.

    Cons

    They do not pay you for the amount of work you do. They pile more and more work on people and give nothing in return. They do not appreciate their employees. They make promises they do not keep. Constantly changes your hours and days of work. Will not work with you. Has people doing jobs and tasks outside their scope of practice and/or license. Fires people for no reason except that they disagree with management. If they have no valid reason do get rid of you, they make it hell so you will quit.

    Advice to ManagementAdvice

    Listen to your employees, stop hiring incompetent managers and staff. Read the reviews we do annually on management and do something about it. Money isn't everything, good quality people are. Pay attention to the turn over rate, there is a reason and usually it's management or the pay.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    What Providence thinks about its employees & their families.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff RN in Portland, OR
    Current Employee - Staff RN in Portland, OR

    I have been working at Providence Health & Services full-time (more than 8 years)

    Pros

    Great co-workers! Providence couldn't keep their doors open if it weren't for the fabulous staff that Providence consistently treats poorly.

    Cons

    Providence to bargaining unit when negotiating insurance benefits: "We would rather your families be seen by other providers than incur the cost of insuring them."
    Providence has their own insurance company, its moving money from one pot to another, not paying out to another source. Providence doesn't care about their employees.

    Advice to ManagementAdvice

    Read the mission statement and apply it equally to all people including your employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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