Providence Health & Services

  www.providence.org
  www.providence.org

Providence Health & Services Reviews

Updated October 24, 2014
Updated October 24, 2014
270 Reviews
3.0
270 Reviews
Rating Trends

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Approve of CEO
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Rodney F. Hochman
50 Ratings

Review Highlights

Pros
  • Compared to other places, work-life balance in my area is exceptionally good (in 14 reviews)

  • The core values of Providence are amazing (in 15 reviews)


Cons
  • There is very little flexibility which hinders any kind work/life balance (in 8 reviews)

  • Upper management has too much power to exercise retaliatory acts against employees (in 14 reviews)

More Highlights

Employee Reviews

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  1.  

    Great mission and vision, struggling to unify organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Communications Manager in Renton, WA
    Current Employee - Marketing Communications Manager in Renton, WA

    I have been working at Providence Health & Services full-time (more than 3 years)

    Pros

    The mission is powerful and motivating, to provide high-quality care for all, especially the poor and vulnerable. Providence is making great strides to shake up health care and use its size to help improve community health.

    Cons

    Geographic regions of the company were allowed in the past to act like separate companies -- different polices, software, tons of redundant positions. Management is now trying to unify the shared services, adopt best practices systemwide and leverage economies of scale, but there is much resistance from the old guard. The HR department is a disaster.

    Advice to ManagementAdvice

    You are on the right track; stay the course. Consider hiring temp worker or a contractor to speed standardization of HR systems, files, job descriptions, salaries. The current staff in that department cannot do their day-to-day work and make all the necessary changes.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Company that believes in "Work Life Balance".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Providence Health & Services full-time (more than 10 years)

    Pros

    Great opportunity/ flexibility to transition into other roles and divisions within the enterprise. Outstanding Line - Mid-level leadership invested in their employees. Strong heritage and brand recognition on the west coast/NW.

    Cons

    Static compensation. Annual reviews with limited annual raises regardless of performance is starting to chip away at morale; talent is starting to look other directions. Centralized governance, and lack of flexibility/agility to respond to immediate market trends...

    Advice to ManagementAdvice

    Invest in your employees, your going to start losing performers.. Evaluate compensation (at least keep up with cost of living). There is a lot of change fatigue, and your resilient workforce is eager to stabilize.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Laid off after nearly ten years. Sad, but not bitter.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Providence Health & Services full-time (more than 8 years)

    Pros

    Most of the employees truly live the mission statement and core values. The benefits and work-life balance are very good.

    Cons

    If you are part of the succession plan, you will have a tough time moving up. There is a disconnect between senior leaders and everyone else. It's a shame nothing is done about it.

    Advice to ManagementAdvice

    Don't just listen to the employees via the annual survey, DO something about the results. The good 'Ol boy club will sink eventually as you are so top heavy, especially within PSMS (system office).

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    My experience has been rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Providence Health & Services

    Pros

    They take care of their emotes and promote further education to move up within the organization.

    Cons

    They are behind the times in equipment.

    Advice to ManagementAdvice

    Do not always focus on the bottom dollar

  6.  

    Large corporate entity trying to figure out mission (old theme) vs place in world/profit (newer theme)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at Providence Health & Services full-time (more than 8 years)

    Pros

    depending on which department, there can be good work/life balance. starting salaries can be competitive. mission on paper is inspiring

    Cons

    moving target as to why we are here. negotiate in high, as salary increases (even during promotions) are ridiculously low and non-competitive. bureaucracy can make it very difficult to know who to ask for what. good old boys club is in formation at the top

    Advice to ManagementAdvice

    scrub in, get out and talk with your providers and staff and remember why we are here. annual raises, bonus structures and promotion increases are in dire need of address

    Negative Outlook
    No opinion of CEO
  7.  

    the working environment is good and interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Specialist in Washington, DC
    Current Employee - Research Specialist in Washington, DC

    I have been working at Providence Health & Services part-time (more than 5 years)

    Pros

    the bonus, the working condition is attractive

    Cons

    every one trying to prove their worth,

    Advice to ManagementAdvice

    increase the pay and the bonus

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    not so good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counselor in Portland, OR
    Current Employee - Counselor in Portland, OR

    I have been working at Providence Health & Services full-time (more than an year)

    Pros

    tries to follow mission. Tries to follow diversity standars.

    Cons

    The culture is that they need more diversity classes. The pay is not good as they are tending more to the Providence Park.

    Advice to ManagementAdvice

    need to apply for more classes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Providence Health & Services

    Pros

    There are great hardworking employees who are trying to do the best they can with little support
    Pay and benefits are Ok, but could be more competitive

    Cons

    Constant reorganizations are making current employees nervous about their jobs and thus making people nervous to offer be innovative or creative for fear of doing the wrong thing and getting "laid off". There is no support or professional development offered by senior or mid-level management. The dollar is the bottom line, not the patient anymore. Huge disconnect between regional and local administration and the community it is there to serve.

    Advice to ManagementAdvice

    Better communication and respect for employees and patients is a necessary place to start in your long battle to become what you once were.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    "A Positive Movement In the Right Direction"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Spokane, WA
    Current Employee - Anonymous Employee in Spokane, WA

    I have been working at Providence Health & Services full-time (more than 10 years)

    Pros

    The company as a whole has made a HUGE change and it encourages all employees to participate in a team effort. Their purpose has become more relevant to healthcare and has spent money and time to improve its infrastucture and functionality, so that it is a prominent name in healthcare.

    Cons

    Management still has some things to improve on. The opportunities are still limited and promotional options are lacking. Policies need to be improvised. Some depts. need some help with improving employee satisfaction, which has to do with certain management personnel, who don't have the management skills necessary to perform the job.

    Advice to ManagementAdvice

    Please review management and supervisor positions. If problems are occurring with employees and supervisors, maybe the managers/supervisor are the problem, and not the employees. Since your policy is to make it so that people
    want to work there and enjoy their jobs.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Good

    Current Employee - Mental Health Associate in Portland, OR
    Current Employee - Mental Health Associate in Portland, OR

    I have been working at Providence Health & Services part-time (less than an year)

    Pros

    I feel like a valuable part of the team while working. My boss is very supportive of new ideas and helps put them into action.

    Cons

    Sometimes the culture among the nursing staff is to "make as much money as possible", therefore working doubles all the time, which causes burnout, and therefore not always a fun environment.

    Recommends
    Positive Outlook
    No opinion of CEO

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