Providence Service

  www.provcorp.com
  www.provcorp.com

Providence Service Reviews

Updated September 30, 2014
Updated September 30, 2014
9 Reviews
2.3
9 Reviews
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Fletcher Jay McCusker
5 Ratings

Employee Reviews

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  1.  

    Children and Adolescent Case Management Services in Maine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Targeted Case Manager - Children and Adolescents in Hallowell, ME
    Former Employee - Targeted Case Manager - Children and Adolescents in Hallowell, ME

    I worked at Providence Service full-time (more than an year)

    Pros

    Providence provided an opportunity for me to grow professionally, to build my reputation and skills while ensuring I received support from all levels of management. Management had an open door policy and I always felt supported in making decisions with regard to treatment plans, crisis interventions, and also when it was time to discharge a client. It was truly a pleasure working for this organization.

    Cons

    There was a great deal of documentation required; this took up a great deal of non-billable time.

    Advice to ManagementAdvice

    Increase salaries for direct care staff. In order to adequately meet the needs of such a high-needs population, staffing needs to be consistent and high level. Invest in your staff, reduce turnover, and insure quality candidates do not leave for the next slight increase in pay from your competitors.

    Recommends
    No opinion of CEO
  2.  

    Too much pressure to make unrealistic profits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Providence Service full-time (more than 10 years)

    Pros

    Leave policy was very generous, if leave time was approved. Opportunities for advancement if you are a hard worker.

    Cons

    Emphasis is on profits over employees and consumers. Top down driven leadership.Expect to work 12 hour days as the norm.

    Advice to ManagementAdvice

    Communicate with your employees and ask for their feedback instead of hiring consultants and laying off people without notice.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    LMHC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LMHC in Sarasota, FL
    Current Employee - LMHC in Sarasota, FL

    I have been working at Providence Service full-time (more than 3 years)

    Pros

    The employees are very friendly and nice

    Cons

    Too much paperwork, too much of required billing to make quota

    Advice to ManagementAdvice

    Management is good, the supervisors. The upper management has no clue what goes on in the field or in the front offic.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    No Room for advancement at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mental Health Support
    Current Employee - Mental Health Support

    I have been working at Providence Service full-time (more than 3 years)

    Pros

    Pros are pretty much nill, you make you own hours, the experience to work with individuals that have mental health issues, the only training is somewhat helpful but very generic, this company is a for profit company, so perhaps investing in while make you money.

    Cons

    massive paperwork, little resources, no bonuses, high turnover rate, no room for advancement, every month the CEO sends out a very generic newsletter that is not very newsworthy, pressure to provide assistance to people that may not actually need the services.

    Advice to ManagementAdvice

    get to know your employees, there is little room for advancement that is offered. please get better health benefits.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Expected to do too much work with too little resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Therapist in Tucson, AZ
    Former Employee - Therapist in Tucson, AZ

    I worked at Providence Service full-time (more than an year)

    Pros

    This company was willing to give me lots of experience and really grow in my abilities in the behavioral health field.

    Cons

    Providence is a publicly held company that makes a profit from medicaid billing. Profitability seemed to be the bottom line over client care.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Bad all around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Licensed Professional Counselor in Austin, TX
    Current Employee - Licensed Professional Counselor in Austin, TX

    I have been working at Providence Service

    Pros

    They will give anyone a job, even with little or no experience.

    Cons

    Pretty much everything. Management is constantly changing, high employee turnover, unrealistic expectations. Management is very threatening in nature; definitely not coaching or supportive management. Corporate office is also very inept and will not take responsibility for their mistakes. Pay and vacation and benefits in general are poor!

    Advice to ManagementAdvice

    Treat your employees well and they will stick with you. Your clients are unhappy because they end up with 2-4 different therapists because they keep quitting due to abusive work situations.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Providence is a well intentioned community of mental health professionals with operational difficulties.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Child and Family Counselor (BHT) in Tucson, AZ
    Former Employee - Child and Family Counselor (BHT) in Tucson, AZ

    I worked at Providence Service

    Pros

    Attitude towards work life balance and time off are very generous.
    Coworkers are honest, dedicated, and fun to work with.

    Cons

    Management is disorganized and engages in infighting.
    Due to management infighting, employees have difficulty working across departments.
    Leadership does not send clear messages to employees.

    Advice to ManagementAdvice

    Consider reorganizing mid-level management or providing less ambiguous directives that improve inter-group unity.

    No opinion of CEO
  9.  

    It has its definite ups and downs!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Case Manager in Greenville, TX
    Current Employee - Case Manager in Greenville, TX

    I have been working at Providence Service

    Pros

    The best reasons to work here would be to gain experience and hours toward licensure. It is also a good job if you enjoy flexibility in your weekly schedule.

    Cons

    Downsides include poor salaries, uncertain future of company, revolving door of coworkers and very disgruntled clients quite often. If management would be more involved with the success and happiness of their case managers they would experience a lot more success in the future. Case managers have a quota per se of client hours to achieve on a weekly basis and sometimes/often that can require a lot of jockeying around - working weekends, etc.....the paperwork that follows this effort is enormous and hardly worth the salaries given!

    Advice to ManagementAdvice

    Find out what the problems are in the smaller rural offices - more training and support is desperately needed!

    Doesn't Recommend
  10.  

    It has been an interesting entry level position, serving as a mentor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Mentor
    Current Employee - Mentor

    I have been working at Providence Service

    Pros

    As a mentor, you set your own schedule and you have the opportunity to be a positive role model in kids' lives.

    Cons

    The pay isn't that great as a mentor. Also, there are some risks associated with spending time with troubled adolescents and you often experience violence, profanity, and poor behavior.

    Advice to ManagementAdvice

    Management within the company should more actively seek out college students by participating in career fairs and other various activities to get the company's name out there.

    Recommends
    No opinion of CEO

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