Provident Funding Reviews

Updated August 28, 2015
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108 Employee Reviews

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  1. Helpful (3)

    A joke of a company. Wait for another job offer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Provident Funding full-time

    Pros

    Solid entry level pay for recent graduates.

    Cons

    Everything but the base pay, really. Deceptive and sub-par management (intelligence and critical thinking are detrimental to moving up to a departmental leadership role here), absolute lack of transparency in terms of decisions made at a corporate level, benefits start at a low level and remain there, and not only are lower level employees not allowed to enter into discussions about their future movement within the company, but they also are disparaged for trying to contribute meaningfully to the company's operations and told instead to get back to mindless production work. The same manager who offered you a 'promotion' from one role to another will, with a straight face, ask you to view a move back to the first position as something other than a demotion, despite it also reducing your salary. The only chance of making substantial upward movement within the company is to be located in one of the large hubs (San Bruno, Santa Rosa, and Pittsburgh) and gain the favor of one of the departmental managers - bonus points if they are a Pica, are related to a Pica, or are trying to become related to a Pica, which they usually are. On top of all of this, the mortgage industry is in a severe decline that is erasing the few decent opportunities that remain. The only positions available at this company are for the 'Servicing Analyst' role, which is actually a glorified collections position that does not require analysis skills, just regurgitating company policies to angry borrowers. Any and all positive reviews for Provident that appear on this site are written by the Picas and the company's spineless middle managers.

    Advice to Management

    Be less incompetent and/or condescending. Try occasionally having a straight forward conversation with your employees. People understand the mortgage industry is in decline but when you are dealing with employees who have spent four years and loads of money on college and you try to present a move to a servicing job better suited for someone with just a GED as an improvement, it destroys your credibility.


  2. Helpful (1)

    Not worth the college degree

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    I worked at Provident Funding full-time (More than a year)

    Pros

    Easy work - but very dissatisfying Young coworkers Nice raises

    Cons

    Low Pay No 401k match No advancement Little vertical potential (family) Upper management disconnected with employees Treated like students

    Advice to Management

    Trust your employees and trim your work force if needed. Be honest to new hires about what they will be doing.


  3. Good to start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Good for entry level applicants, they provide training at slow pace

    Cons

    Limited upside career advancement, promotion not primarily based on performance


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  5. Great Company, Friendly Coworkers, Growth Difficult

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Rosa, CA
    Current Employee - Anonymous Employee in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Provident Funding full-time (More than a year)

    Pros

    Coworkers very friendly and very easy going environment. Bosses are awesome and encourage personal growth. Great benefits. Company is very pro-employee. Easy to create change because company still small. Forward thinking culture. Company has stable growth and cash flow so great job security. Doesn't fire employee's due to slow growth.

    Cons

    Work is very repetitive and therefore dull. Company consistently does well but raises are stagnant.

    Advice to Management

    I know the company is doing well, reward employee's with better pay


  6. it was a good exerience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    people are nice and easy to work with

    Cons

    hard to advance in position

    Advice to Management

    get to know your employee better


  7. Helpful (1)

    High level career opportunities in a short time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Provident Funding full-time (More than 3 years)

    Pros

    High level of review and employee awareness from upper management. Opportunity to build a career and advance quickly, especially as a recent college graduate. Good entry level salary. Young yet productive work environment.

    Cons

    Only bank holidays off. No sick days. Minimal travel. No matching 401k

    Advice to Management

    Increase PTO and rewards for performing well.


  8. Helpful (2)

    Learned a lot, suffered a lot.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Support Specialist in Santa Rosa, CA
    Current Employee - Production Support Specialist in Santa Rosa, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Provident Funding full-time (More than a year)

    Pros

    Good job security...honestly that's all I can think of.

    Cons

    Not the most exciting group of employees, SLOW upward mobility, management seriously hates you. Absolutely no respect for subordinates

    Advice to Management

    Haha...like you would ever change


  9. Not too difficult to move around in the company, however managers were treated disrespectfully.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Underwriter in Pittsburgh, PA
    Former Employee - Mortgage Underwriter in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Provident Funding full-time (More than a year)

    Pros

    The salary was not bad.

    Cons

    Upper management yelled at managers when standards were not met. Too much emphasis was placed on numbers and working overtime.

    Advice to Management

    Treat employees with respect and provide work-life balance. Provide a matching 401k.


  10. PF is a great starting company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Provident Funding full-time (More than a year)

    Pros

    Great compensation Work is always available if one division is slow, so they do not fire people when things are slow.

    Cons

    Advancement is tough Make promises they don't keep High stress throughout the office They do not consider you a good employee unless you work OT every day its available Benefits are weak

    Advice to Management

    Make better efforts to tell employees how it is instead of offering positions and not providing


  11. You are treated like a machine in a factory

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Analyst
    Current Employee - Credit Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Provident Funding full-time (More than a year)

    Pros

    Good salary with steady raises each year (base salary was pretty high compared to other jobs in mortgage and you get bonuses when work is flowing), knowledgeable leads are very willing to help you learn the industry

    Cons

    Monotonous job-be expected to perform the same tasks/make the same calls all day, everyday.

    Advice to Management

    Provide more cross-training opportunities to employees who really want them- don't just move employees into departments without knowing if that's what they want



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