Prudential Reviews in New York City, NY

Updated September 17, 2014
Updated September 17, 2014
638 Reviews
3.4
638 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Prudential Chairman and CEO John R. Strangfeld
John R. Strangfeld
337 Ratings

Review Highlights

Pros
  • Work/Life balance is good but still depends on what team you belong (in 80 reviews)

  • Good benefits package - new employees are still eligible for a pension (in 35 reviews)


Cons
  • The work/life balance of sales will drive most to leave within the first few years (in 23 reviews)

  • 15 appoiuntments unless is is your personal friends and family (in 7 reviews)

More Highlights

183 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great environment and Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Associate  in  Iselin, NJ
    Former Employee - Operations Associate in Iselin, NJ

    I worked at Prudential full-time for more than 5 years

    Pros

    Enjoy that everyone is supportive and proactive. Teamwork is clearly seen on every level.

    Cons

    The job nature can get hectic sometimes. And, there is also quite an amount of pressure.

    Advice to ManagementAdvice

    Be even more supportive.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Iselin, NJ
    Former Employee - Vice President in Iselin, NJ

    I worked at Prudential full-time for more than 10 years

    Pros

    Sense of purpose. Prudential has adjusted to focus on Retirement readiness. It's Day One ad campaign is not just a slogan. There is a deep sense of commitment among associates of all levels to help individuals achieve a secure retirement

    Cons

    The director of the organization from senior leadership is excellent, however, they need to make sure that it translates all the way down to the workers. A lot of work is done manually with extensive controls. More could be done to bring the back office technology up to the level of the investor/client facing technology.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agent Accountant  in  Newark, NJ
    Current Employee - Agent Accountant in Newark, NJ

    I have been working at Prudential full-time for more than 3 years

    Pros

    Solid Growth Potential for one's career

    Cons

    Navigating politics is challenging and at sometimes difficult.

    Advice to ManagementAdvice

    Nothing.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compensation  in  New York, NY
    Former Employee - Compensation in New York, NY

    I worked at Prudential full-time for more than 3 years

    Pros

    People are nice. They are smart and try to help each other. Some are there for many years so they know the ins and outs.

    Cons

    Work long hours and at the end the merit bases Increases are small. They can do better. They have smart people I think they need to take care of them better

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Potential but hidden roadblocks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Professional  in  Howard Beach, NY
    Former Employee - Financial Professional in Howard Beach, NY

    I worked at Prudential full-time for more than 8 years

    Pros

    Flexibility and "unlimited" comp. The best thing about the position is the freedom and potential for high commissions.

    Cons

    When I was brought into the position, how I would get paid description was nowhere near reality. Your pay structure is nearly 100% commissions. I was told it would be 60% commissions and the rest in bonuses, but in reality it was more like 90% commissions and only 10% bonuses. Was never told how pay would be captured if clients changed their minds up to 6 months of policy dates. We worked for a mostly life ins. agency and it was sell, sell, sell.

     Many times I saw things that would not be ethical to say the least. Clients were lied to on a weekly basis just to make a sale. It all began with management. Prudential seems to be in the business to jsut get a person to come in, work 2-4 years, get them to sign everyone they know in the world, and then hopefully they leave after 4 years. Nothing about how our agency was constructed, had any intent on keeping people in the business after 4 years, and this was passed down from home office. Everything was done to keep them there and then wash their hands with them after 4 years. From the high fees you had to pay as an experienced rep, to the low bonus grids that were available to you after 3-4 years.

    Horrible work environment, and almost everyone seemed to be working against you. Many cases of coworkers sitting down with your clients behind your back and never telling you.

    I was brought in with the intention of making over "$200K after your 3rd-4th year". I should have known better. In an agency of 80 people, only 4-5 people ever made over $150K/year. These 4-5 people had been with the company for well over 5 years and no one was making $300K after their 5th year with company as was briefly mentioned during the hiring process.

    My recommendation is, if you do not have a natural market you can work, do not even try and attempt this field. In years of working there, I saw so many poor souls come in, charge a ton of money on their credit cards to buy leads since they had no natural market, and fail miserably after 6mnths, forcing them to resign. Also, no matter how bad you are doing production wise, unless you do illegal things, they will not fire you within the first 4 years so they don't pay any sort of unemployment. Even after 4 years, they will ask you "kindly" to resign yourself, and politely warn you that it looks worse if they fire you vs. resigning.

    Advice to ManagementAdvice

    Train your people with intent to keep them there for a life long career.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Specialist  in  Newark, NJ
    Current Employee - Accounting Specialist in Newark, NJ

    I have been working at Prudential full-time for more than 10 years

    Pros

    place to advance your knowledge

    Cons

    too many senior executives.Very bureaucratic and political.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Large company, plenty of opportunities for career growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Current Employee  in  Newark, NJ
    Current Employee - Current Employee in Newark, NJ

    I have been working at Prudential full-time for more than a year

    Pros

    Being a large company there's plenty of opportunities for personal as well as professional development. Always different internal jobs available if you are looking to change positions.

    Cons

    Complicated hierarchy / organizational structure. Lots of business groups are silo-ed and collaboration between departments can be an issue. This leads to a bloated structure with employees doing similar jobs across different business groups.
    Approaches to customer engagement is outdated and slow to react to developments in social media.

    Advice to ManagementAdvice

    Encourage more collaboration between departments and move to a cloud based customer engagement platform. This way customers will be able to contact Prudential easier by the method they prefer- i.e, social media, live chat etc. Also being cloud based you're not lumbered with technology on the long term and can be quickly react to changing consumer needs.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great place to work, promotes diversity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Interactive Design Manager  in  Newark, NJ
    Current Employee - Interactive Design Manager in Newark, NJ

    I have been working at Prudential full-time for more than 5 years

    Pros

    Great managers. Family friendly. Work remotely, Flexible schedule. Good Benefits.

    Cons

    Excessive oversight. Digitally naive. Corporate environment and politics. Lack of innovation.

    Advice to ManagementAdvice

    Give your people the same creative freedom that you do outside vendors.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Good company, boring work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant  in  Newark, NJ
    Current Employee - Executive Assistant in Newark, NJ

    I have been working at Prudential full-time for more than a year

    Pros

    Great pay with ok benefits.

    Cons

    The most boring work I've ever done.

    Advice to ManagementAdvice

    Work on your job descriptions. And what in the world is "pru polite"? Really?

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Roseland, NJ
    Former Employee - Project Manager in Roseland, NJ

    I worked at Prudential full-time for more than 3 years

    Pros

    Friendly people, great hours, room for growth. I worked at Prudential for about four years and had great experiences with almost everyone there. Just one bad apple, but no place is perfect.

    Cons

    As an insurance company, they can be very conservative (not politically, just risk-wise, e.g., prone to play it safe when it comes to technology).

    Advice to ManagementAdvice

    Pay more attention to complaints about the few bad apples.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Prudential? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.