Prudential

  www.prudential.com
  www.prudential.com

Prudential Reviews

Updated December 16, 2014
Updated December 16, 2014
683 Reviews
3.5
683 Reviews
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Prudential Chairman and CEO John R. Strangfeld
John R. Strangfeld
360 Ratings

Review Highlights

Pros
  • Work/Life balance is good but still depends on what team you belong (in 91 reviews)

  • Good benefits package - new employees are still eligible for a pension (in 41 reviews)


Cons
  • The work/life balance of sales will drive most to leave within the first few years (in 26 reviews)

  • 15 appoiuntments unless is is your personal friends and family (in 8 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Watch out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Prudential full-time (more than 5 years)

    Pros

    Many Veteran agents to help mentor. Great training program overall. CDP program is very taxing monetarily.

    Cons

    Very male dominated, difficult to make money. HUGE turn over. You have to jump through hoops to get any promotion. Management in my office wanted us to do their work, with the promise of promotion, so basically I was working for free. There have been numerous lawsuits! They encourage people to not do investing-only annuities and other insurance. Management gets away with everything. If you aren't good at office politics, or lying through your teeth, go elsewhere. The company has policies to "protect" their employees, but they really don't care. They just want you to go away. Unethical behavior is rampant. Culture and values...they have none.

    Advice to ManagementAdvice

    Change the CDP program. The MDP program is a joke. More management regulation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Prudential Response

    Nov 12, 2014Social Media Manager

    We appreciate your candid review. If you would like to discuss this further we are interested in hearing from you. Please email us staffing@prudential.com.

  2. 1 person found this helpful  

    Betrayed by Promise of Great Income ; but in reality it seemed corporate uses agents to subsidize their call center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Professional in Bellevue, WA
    Former Employee - Financial Professional in Bellevue, WA

    I worked at Prudential full-time (more than 3 years)

    Pros

    Love the people. Great Benefits. Great Products.

    Cons

    Management shows literature and tells agents that they will make $70k second year and $90 in third. Not even close. No support by management to accompany you on sales or application processing. Absolutely no field training Instead they team you up with other rookies. It is truly the blind leading the blind. The company is run by compliance. It does not have a sales mentality.

    Advice to ManagementAdvice

    Because people deserve an opportunity to make a living, shut down your entire joke agency distribution. Only allow your products to be sold by non-captive agencies. You already sell more annuities via Edward Jones than through agency distribution. You already sell more mutual funds though non agency distribution venues. Shutting down agency distribution save tons on money. It will reduce internal compliance count (salary and benefits) and agent count (benefits only). But remember, you will have to staff up the 1-800 complaint line.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Prudential Response

    Nov 10, 2014Social Media Manager

    We value your feedback. Email us at staffing@prudential.com if you'd like to discuss this further.

  3.  

    Male consultants favored over employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Prudential

    Pros

    Old line company with standard procedures.

    Cons

    Technology from the dark ages, unfriendly employees, consultants brought in and paid millions while employees with superior skills are ignored. Sexism and double speak.

    Advice to ManagementAdvice

    Millions could be saved by considering the skills of employees, especially women. stop ignoring people with technical knowledge in favor of political maneuverers

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Prudential Response

    Oct 30, 2014Social Media Manager

    Your feedback is very important to us. Please email us at staffing@prudential.com if you’d like to discuss this further with someone.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Blown up promises

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Professional Associate in Egg Harbor Township, NJ
    Current Employee - Financial Professional Associate in Egg Harbor Township, NJ

    I have been working at Prudential full-time (less than an year)

    Pros

    When you do sell something the compensation isn't bad

    Cons

    Does not take care of current customers well
    75% turnover rate
    They want you to do all of this marketing and make you pay for a great deal of it.
    They will match typically up to 500.00 of marketing money on a reimbursement arrangement
    After you get out of the "training" you are left to flounder by yourself. The training wasn't very helpful either it was more independent than anything.

    They only care about new business not managing those that they have, hundreds of thousands of clients have no agent due to the high turnover rate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Pompous leadership, back stabbing management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ

    I worked at Prudential full-time (more than 3 years)

    Pros

    Good overall benefits....and training opportunities.....that's about it.

    Cons

    Don't ever turn your back, poor leadership and very pompous....worst position I have ever held.

    Advice to ManagementAdvice

    Find a direction......

    Doesn't Recommend
    No opinion of CEO
  7. 1 person found this helpful  

    The Magic of 7

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Prudential

    Pros

    Benefits, Comradery of fellow Life Agents, Working for the Number 1 Insurance company in the world.

    Cons

    The managent taught the Agents how to sell using dividends from existing life policies to purchase additional life insurance and they called it the "Magic of 7". The concept exploded after a few years and failed miserably due to their miscalculation of projected dividends, interest rates, etc. As a result the company ended up firing thousands of agents to save face with the public...as if it were us, the agents, that originated and pushed this sales idea. So they incorporate the CYA technique to the lower level employees when the management is/was the culprit.

    Advice to ManagementAdvice

    Instead of getting a piece of the rock for future employees get a piece of integrity.

  8.  

    INCOMPETENT LEADERSHIP, BLATANT FAVORITISM, DISCRIMINATORY PRACTICES & CHILDISH BEHAVIOR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI

    I have been working at Prudential full-time (more than an year)

    Pros

    exceptional, PROFESSIONAL co-workers who are great to work with despite the title description above

    Cons

    DI - Managing Director and RL- Compliance

    Advice to ManagementAdvice

    Don't believe everything you hear from senior mgmt-the good old boy network thrives at Prudential. Ratings below only for Pacific Group not company-wide.

    Doesn't Recommend
  9.  

    csr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Shelton, CT
    Former Employee - Customer Service Representative in Shelton, CT

    I worked at Prudential full-time (more than an year)

    Pros

    Only some of the employees there. Free icecream

    Cons

    everything. Nothing Was good. Management was useless

    Advice to ManagementAdvice

    Learn about you prducts and systems

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Total rip-off; you pay them to sell their insurance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Professional Associate in Charlotte, NC
    Former Employee - Financial Professional Associate in Charlotte, NC

    I worked at Prudential as a contractor (less than an year)

    Pros

    Prudential's agent support center in Minnesota is top-notch; maybe one of the best in the nation!

    Cons

    Their Career Development Program (CDP) is a total scam to get people to bring 5 high dollar sales (about $800,000 in life policies) into the company for which their sales (training manager) will get sales credit for.
    You are promised $1872 in reimbursement for getting licensure, but no one ever ever gets it. They promise great support and training but you will get none, except from other friendly agents whom are going through the same woes as you; and the agent support hotline. All training is via on-line PLN's that are really old.
    You will not be able to get business cards or anything else with your name and Prudential's name on it; or associate yourself on linkedin or facebook until you have delivered the $800,000 in life insurance accounts and completed all licensure requirements. They will require you to pay them $579 to take the series 6 and 63 exam; and more if you don't pass it. You will have to pay $29 per month for access to email via your cell phone and $59 per month for e-relationship which is their CRM tool. If you complete the program, and deliver 5 of your friends and family to a lifetime of regret for paying very high (because they will be paying these premiums until they are 100 years old); then Pru will disclose to you what a really bad deal you have made with service charges for everything from desk rent; phone and fax usage, brochures, and electronic access. There are chargebacks against commiss Afions for lapsed policies and commission sharing to pad your branch manager's income; as well as FEES, FEES, AND MORE FEES FOR EVERYTHING! You will end up owing them money every month for the first 2-3 years.

    Advice to ManagementAdvice

    First of all, get some affordable and price competitive products that appeal to the 99%; that the agent can use "to get their foot in the door"; and train your agents to be honest and upfront that they are primarily insurance, annuity, and mutual fund sales people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Worked for them for 20 years and they fired me!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative
    Former Employee - Financial Services Representative

    I worked at Prudential full-time (more than 10 years)

    Pros

    Great annuity product with great benefits to the client

    Cons

    They really don't care about their employees

    Advice to ManagementAdvice

    Don't be so micromanageable

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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