Public Storage Reviews

Pros

A certain amount of discipline was instilled and time passes easily with attention to details.

Cons

With the amount of revenue the managers produced, more should be re-invested toward deferred property maintenance. Very critical downsides concerning maintenance....

Advice to Senior Management

Senior management ought to spend some time "hands-on" to see what goes on with property locations.

Pros

Good customer relations opportunities in the job as I enjoy liasing with customers

Cons

No career growth. Poor poor pay at $8.50 an hour. Not one scrap of overtime allowed. Ever. No education required t do job, therefore if you have an education it is not use at all. My previous experience is being wasted away with this job. If I become a Property Manager, I get a 50cent raise.....We are so below poverty level that we can't afford to get to work sometimes! Certainly cannot afford to live on my own. My raise after year one was 13cents. Why don't they just slap me in the face? I am actively looking for a job that I can you my education and experience and not waste my time. You work EVERY SINGLE WEEKEND....even if you have to sit there from 9:30 to 5 doing absolutely nothing because there is absolutely no business. I have wasted many many Sundays doing nothing cuz no one comes in. As a matter of fact, I didn't even unlock the front door on one Sunday cuz I knew no one would even show up. And I was right. I am so glad I can use my skills in this company.........waste of time. 10 to 2 on Sundays was at least a small glimmer of hope to enjoy life with your family who work normal times. But they took that away too.

Advice to Senior Management

Stop with the 6 figure incomes and take care of the ones who make you money. Start giving a bonus that will make us want to stay. Get real!

Pros

Lots of space from the boss, they are not behind you telling you what to do. It gives you some freedom to be a self starter.

Cons

Getting stuck with a poor DM, they can make you love or hate this job. Company changes policies every few months.

Advice to Senior Management

Make a position for PM to move up within the company. It will boost morale and give people something to work for.

Pros

The only pro that I have seen in this job is that there are no nights and you are off every Sunday as a property manager. This company is a good stepping stone since everyone who is hired is a manager no matter their level of competency.

Cons

1. Raises are very small (10 -25cents per hour max) if you get one at all.
2. Hourly pay rate is very small considering all of the duties that you are expected to perform.
3. Public Storage offers no advancement beyond the level of property manager.
4. They constantly change policies and procedures without informing everyone.
5. You have to work every Saturday.
6. Thanksgiving, Christmas and New Years are the only holidays that you will get.
7. They are CHEAP and constantly cut the bonus structure, salaries and hours without warning.
8. They do make necessary repairs or handle other issues in a timely manner.
9. On a corporate level they simply do not care about you. They are greedy and are only worried about their bottom line.
10. There is no real recognition for a job well done. They really focus on the negative.

Overall, this is a very negative work environment. Morale is extremely low among the property level staff. Property managers are the only employees who are held accountable for anything. Other employees can get away with doing little or no work, habitually showing up late or calling in frequently. There is no recourse for this because the district manager does not hold everyone accountable and only cares that the work is getting done without caring who is performing the bulk of it.

Advice to Senior Management

You really need to wake up. The people in the field are the ones who are making your money for you. We are overworked and underpaid and disrespected by you. You treat us like we are stupid. You ask for the highest level of professionalism but only want to pay the bare minimum.
Stop being so cheap. You charge a premium for your service. Maybe you should spend some of this to make much needed repairs instead of putting a band-aid on everything.

Pros

good place to work, great hours, great local team to work with, understanding of family issues when time off is needed,

Cons

Benifits can change from location (districts) sometimes you can realy work with lazy people who push there job on others but make more money than the hard workers

Advice to Senior Management

Watch for the hard workers, and listen to the little people who are the ones who make the company good to work for

Pros

good pay, kinda flexible, freetime

Cons

boring ,boring, and more boring. 8 hrs of sitting. i hate calling the same damn customers everyday to remind them to pay thier bills.

Advice to Senior Management

drive off a cliff and straight into a volcano

Pros

The teanats are great fellow employees also
desperation can't find any other job or you kiss managements B ***

Cons

extremely low pay and raises for the amount of responsibility. Stress by upper management because they feel the need to make changes everytime a new one is hired, so they can justify there check and the college there parents put them through. They lack real people skills and caring for fellow human beings who deserve respect and acnowledge they have intellegence but no degree.

Advice to Senior Management

Take a survey and really pay attention to the employees who are the core the the company, earning the money the pays for there travel, stockholders and fine cars and homes. The employees are treated as though they are less then and stupid. If given praise or financial goals that are achievable or a reward they will bust butt for you, probably bringing up the earnings, If there is no light at the end of the tunnel why keep going forward.

Pros

Provide a place to live

Cons

Invading privacy by taking pictures inside your house.

Advice to Senior Management

Train internal good leaders rather than recruiting middle management officers DMs from outside.

Pros

Compensation package overall is very competitive

Cons

When you are at the peak no one bothers you. The slightest hiccup and you have someone in you ear.

Advice to Senior Management

Do not offer to take care of your best people, unless you plan on doing it.

Pros

Set hours. I met some great people in my customers. If you like working on your own without direct supervision it may be for you.

Cons

Pay is enough to survive on, barely. Upper management is out of touch with the front line. No room for advancement. They hire upper management from outside the company only. Every few months there is a new gimmick on how to make the company more money. Employees on the front line are treated as inferiors instead of the assets.
They will bend over backwards for customers but will not take care of their employees or properly maintain the facilities because of budgetary constraints. They are more likely to answer to stock holders than those who are running the business on the front line.
The employees can become catty gossips without proper direction. It can be like working in a small town where everyone is nice to your face. The environment breeds resentment toward fellow employees instead of teamwork.
This is a very toxic place to work.

Advice to Senior Management

People are not just numbers. They represent this business in the community. Your employees shop the same places, have kids in school with, go to church with your customers. How employees feel about the company goes farther than you realize. Make that a positive thing.