Public Storage Reviews

Pros

You can make a decent paycheck and have flexible hours. This is a great job for college students of anyone looking to start in sales.

Cons

Your time is extremely micromanaged because of call forecasting. Some management plays favorites. Pay structure changed often, one day you were making $25/ hr and the next you could make $12.

Advice to Senior Management

You're core group of managers are great, sales team leaders were hit and miss.

Pros

9am-6pm Job
Work mostly by yourself
Small Bonus opportunity

Cons

Unable to be promoted past property manager
They do not higher internally
Multiple bonus options listed but you are only paid for one
Large expectations of responsibilities with minimal hourly pay
Expected to clear unit, landscape, sales, clean bathrooms, etc.
Job duties not stated clearly

Advice to Senior Management

Raise compensation and pay employee for every bonus they reach not just the highest one of four.

Pros

I like my boss, and some co-workers, who are great people to work for. We all help each other out, when needed, which is great.

Cons

There are some co-workers who are just "warm bodies" and I think it's sad that they are still around, when there are hard working and honest people out there that need a job, and who would do their job.

Advice to Senior Management

I believe ALL employees should get the same medical benefits as the corporate employees get. The only thing I don't like is that as the person out there dealing with the customers, and earning the company money, our benefits and wages aren't as good as the ones "sitting behind the desk" at the corporate office and call centers. We're the bread winners, so should be getting better benefits and pay than we do. Until you do that, it seems like we're just "pee-on's" and our hard work isn't recognized as much as the corporate employees are.

Pros

Stable hours, benefits and bonuses, pto, good communication

Cons

Not off many holidays, poor raises lack of opportunities to advance, expect too much from employees, too many phone calls

Advice to Senior Management

Recognize employees, pay more and give more recognition to deserving people

Pros

Schedule Freedom Products Employees Apartment.... Depending

Cons

You do a lot of work but they dont pay you enough for the work that you do.... Its sanitation, call center, lifting, working in all types of weather, data entry, and leasing just to name a few. All that for almost nothing.

Advice to Senior Management

Treat your employees with respect and dont have favorites.

Pros

The compensation is good for the industry. However expect a 60-70 hour work week. Including all weekends and holidays. Do not expect any monetary rewards or comp time.

Cons

1. Unreasonable workloads.
2. Unreasonable time frames for completion of reports, surveys and analysis of reports.
3 Unreasonable travel requirements.
4. Employees have to pay for all travel expenses and wait weeks for reimbursment.
5. Unrealistic meal allowance when traveling ($40.00 a day max.)
6. No recognition for doing exemplary work and exceeding expectations. Only criticism if you miss something minor.
7. There is no comp time ever in this organization.
8. You must be able to carry thousands of dollars on your personal credit cards to work at this company -while waiting for reimbursments.
9. The turnover of employees at this company is huge.
10. DM's are so low valued that they pay a $5k bonus to anyone who recruites a friend that lasts 60 days. If you don't like someone- recommend them for this job. Even in this time of high unemployment. Just read between the lines.
11. Employees are paid on a base salary + Bonus -Beware - They fire huge groups of employees just prior to reaching the pay out date annually.

Advice to Senior Management

Employees are treated like slaves and liabilities. Not assets. Employees are working under a constant threat of being fired. The company has no employee developement plan. They simply threaten fire and replace. The moral at the company is extremely low among all employees from the Property managers to the Regionals. This culture is emcouraged from the highest lrevels of management.

Pros

* Hours of opperation
* Ability to help customers with their problems
* Enjoyable Co-workers
* Bonus Program (if you undestand it and they don't change it)
* Available Residence if you agree (pay is reduced to minimum wage with no chance of a raise)

Cons

* Upper management does not answer their phone or return calls in a timely manner.
* Ability to resolve customer issues thru District Manager not held in a timely manner.
* Fear of loosing employment and/or houseing if you stand up for yourself.
* Changing of policies and proceedures with no or short notice.
* Bringing up issues with upper management about your direct management will make you a target for being fired.
* Complaints reguarding co-workers/management is overlooked and are "swept under the rug."
* Schedules are not available until the day before the upcoming week.
* District Manager does not perform duties to company expectations.
* Request for PTO is not accepted or rejected in a timely manner.
* No promotion potential
* Required to hold meetings on personal phone on your day off with no compensation.
* If a death occurs, District Manager does not want to have overtime and finds way to not pay bereavement.
* The list could go on...

Advice to Senior Management

Take notice when a good employee shows you signs of trouble in your district/region. Do not look blindly at complaints because they do not serve your purpose or fit your idea of that particular employee. Work hard to maintain productive employees, even if they do not fit in the "good ol' boy" group. The loss of a productive employee is a loss of revenue be it short term, you can not make up for the time it was lost. Be prepared to perform your duties, do not short change your employees because you were negligent. Take responsiblity for your short comings, do not pass the blame to lower employees. Work hard to meet everyones needs, not just those who you feel are "loyal" to you. I do not think this forum will change anything within this company, just ensure I am fired if they find out who I am. The last question about approval rating for CEO, I am not sure the CEO even knows how this level of management handles day to day, week to week operatons.

Pros

Free housing and meeting some interesting customers or tnts

Cons

Omg ...they change things so much u don't know what is going on we have 11 scripts to remember...you do a lot of work and if you don't have help with the people who work at your store ....you will be so stressed and is it really worth it? PS is like a pimp they want you to push their things merch and insurance but ( and insurance is optional) u don't bonus off of that right now! Vacation time is what u work for u accumulate it by the hour u work but in my district now the sm says you can only take a seven day vacation...I used to take a month if I wanted!!! I'm quite sure if upper management went on vacation they take more than 7 days!! They take theory time on fixing problems with tnt and employees!!! I live on site I haven't had any screens since moving in in 2009 and I have a 1 year old son the regional manager has been to do apartment check three times and I yet have received the screens!!! Maybe because no bonus for her was involved! I love my co worker in my district but Ps will drain u stress u and push u away and eventually out the DOOR!

Advice to Senior Management

LISTEN TO YOUR EMPLOYEES ON THE FRONT LINE THESE SCRIPTS ARE UNREAL ...CONSUMERS CARE ABOUT THEIR MONEY JUST LIKE MANAGEMENT!!!! AND EMPLOYEES ARE CONSUMERS AS WELL WHEN WE CLOCK OUT FROM PS....STOP TRYING TO FIND US EMPLOYEES BS AND HELP US OUT AND STOP BEING SOME GREEDY!

Pros

Vacation time builds quickly(good luck taking it though)

Cons

Poor traning procedures, work alone, no security systems, long hours, no support from upper management, practically impossible to take vacation days or sick days, policies and procedures change constantly without any training and at times no one in the company even knows what the new procedure is but we're required to push it on customers ( right size, right price), employees are required to sell customers insurance but customers aren't required to purchase it , property managers have no power to deal with customer issues, we must contact the district managers, who are unavailable 99% of the time, too many upper management positions all of whom do nothing productive, employees are required to memorize scripts on how to deal with customers, the scripts are non-sense and do not apply to real life situations, absolutely no room for growth in the company, $1000.00 insurance coverage for the year, so don't have a major illness or accident, employees are treated asif they are simple minded.

Advice to Senior Management

Happy employees make for a better company.

Pros

helping the customers make informed choices

Cons

continual harrassement, no advancement. No freedom to be creative. suppression of new ideas, from the core employees who are the backbone

Advice to Senior Management

a degree does not equal intellence it inhibits there potencial