Public Storage Reviews

Updated July 28, 2015
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Public Storage Vice Chairman, President, and CEO; Chairman, President, and CEO, PS Business Parks Ronald L. Havner Jr.
Ronald L. Havner Jr.
305 Ratings

Pros
  • So you have a good work/life balance if you have things to get taken care of after 6pm (in 14 reviews)

  • being in direct contact with District manager is great (in 17 reviews)

Cons
  • If you become a property manager (more responsibility) there is no pay raise (in 70 reviews)

  • FYI sales men don't clean bathrooms or do a team lift for abandon goods because upper management don't not get vendor to remove it (in 49 reviews)

More Pros and Cons

478 Employee Reviews

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  1. Featured Review

    Helpful (1)

    Corporate Office - Information Technology

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA

    I have been working at Public Storage full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    No political drama. Decisions are made using data and logic versus emotion. Employee retention is a pleasant surprise. People love working here and very few leave. The security of a successful company. Easy access to management. Anyone can talk to anyone else. Managers are empowered. Leadership trusts you to do your job. Investments in technology to upgrade systems enable new capabilities makes Public Storage an exciting place to work for everyone.

    Cons

    Some benefits are not as generous as other large companies but the policies encourage personal responsibility which is a very good thing. There are only a few corporate holidays but the holidays align with when the storage facilities are also closed which is fair and supportive of the people who interact with customers every day. This is unlike many large retail type businesses where corporate gets time off but the store employees have to work.

    Advice to Management

    Keep up the good work!

    Public Storage Response

    Jun 23, 2015 – HR

    Thank you for your feedback. We're glad you're a part of the Public Storage team.


  2. Current

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Public Storage full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good Benefits, Fair Market Compensation, Above Average paid time off allowance, Great longstanding management teams

    Cons

    Review Compensation for our field employees, current turnover is a bit high as these employees appear to be moving to new employment with increased benefits and compensation.

    Advice to Management

    Continue with your history of maintaining long standing employees this practice is not as prevalent in the private sector as in years past


  3. Public Storage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Manager in Glendale, CA
    Current Employee - Corporate Manager in Glendale, CA

    I have been working at Public Storage full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Forward thinking company which has experienced lots of growth since I joined. Senior Management is very aggressive and smart when making their business decisions. That is why the Company is #1 in the Storage world. Stable company with high demands and expectations of their employees. So if you work hard you will thrive here. There are busy times, but Management will work with you to help with work life balance. The people here are great. Most of the newer employees comment on the people here being very helpful in assisting you when you need help. Very good company to work for.

    Cons

    In comparison to prior employers, benefits are a little softer and less sick days and holidays. They try to make it up to you with increased PTO days off.

    Advice to Management

    Good job and keep growing!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. ktp

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager KTP in Burbank, CA
    Current Employee - Property Manager KTP in Burbank, CA

    I have been working at Public Storage full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Enjoyable Company working with customers, employees, supervisors

    Cons

    need faster computers in all programs for operations


  6. Corporate Accounting/Auditing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Accounting/Auditing in Glendale, CA
    Current Employee - Corporate Accounting/Auditing in Glendale, CA

    I have been working at Public Storage full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    A pleasing and family-like environment for everyday office works. Management staffs are nice and supportive. Company is financially sound and keep growing.

    Cons

    Cons? It's all on you. If you don't perform as expected or required, you could easily be offshored.

    Advice to Management

    N/A


  7. Happy 26 years and still happy!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA

    I have been working at Public Storage full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    People are great to work with.

    Cons

    Wish pay was better and we had more vacation and sick time.


  8. Corporate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA

    I have been working at Public Storage (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The work is repetitive. If you have a technical background, you can leverage your case for implementation. Management is very laid back VP - C- Level exposure. Upper management is fair and decisive.

    Cons

    Low salary. Everything is ran mean and lean. Business model remains mom and pop despite being in busy over 30 years. Room for advancement pending technical skills. Mid level management is poor.

    Advice to Management

    Hire managers with skills and the ability to work in the trenches.


  9. Great company!!

    Current Employee - Anonymous Employee in Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA

    I have been working at Public Storage full-time (More than 10 years)

    Pros

    I've been with the company for 18 years...needless to say, job security. It's a great company to work for. Everyone is so friendly it makes coming to work enjoyable.

    Cons

    It would be nice to get more Corporate holidays.


  10. Great stepping stone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Public Storage full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Normal Hours -Fun, easy to work with people -Relatively easy job -Great Management -excellent for developing customer service skills

    Cons

    -Boredom -Pay level -if you're not good with angry customers, this is not the job you're looking for - a lot of mopping, vacuuming, cleaning dusty garage doors, etc.

    Advice to Management

    Keep doing what you're doing for the most part. Assistant manager was a great position to have for someone like me who was in a transitional period of life. Pay could be better.


  11. Helpful (4)

    On site managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Public Storage full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    On site properties, set your own pace, great people, and getting to help people. That is all the pros I can think of

    Cons

    On site managers should get higher pay. They are the ones responsible and held accountable for property performance. As the years have gone by upper management demanding more and more but the pay has stayed pretty much the same. Actually worse since the bonuses are terrible now.

    Advice to Management

    They need to start appreciating their employees. People are starting to get tired of scripts and upper management being on outr cases about reviews, scripts and sales. They are making it so it is not enjoyable to go to work anymore



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