Public Storage Reviews

Updated August 28, 2015
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497 Employee Reviews

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  1. Corporate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage (More than 3 years)

    Pros

    The work is repetitive. If you have a technical background, you can leverage your case for implementation. Management is very laid back VP - C- Level exposure. Upper management is fair and decisive.

    Cons

    Low salary. Everything is ran mean and lean. Business model remains mom and pop despite being in busy over 30 years. Room for advancement pending technical skills. Mid level management is poor.

    Advice to Management

    Hire managers with skills and the ability to work in the trenches.


  2. Great company!!

    Current Employee - Anonymous Employee in Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA

    I have been working at Public Storage full-time (More than 10 years)

    Pros

    I've been with the company for 18 years...needless to say, job security. It's a great company to work for. Everyone is so friendly it makes coming to work enjoyable.

    Cons

    It would be nice to get more Corporate holidays.


  3. Helpful (1)

    Don't bother with them

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in San Jose, CA
    Former Employee - Property Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pros are the schedule for the most part you have decent hours working here

    Cons

    The cons are being taken advantage of by management every opportunity they have treating you poorly changing your schedule on you with no notice making you clean up human fecal matter


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (5)

    Relief Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relief Manager in East Hartford, CT
    Current Employee - Relief Manager in East Hartford, CT
    Doesn't Recommend
    Negative Outlook

    I have been working at Public Storage full-time (More than a year)

    Pros

    Most days you get to work alone Most days you get to work at your own pace You have a daily set of duties that don't normally change Your job consists of a lot of paperwork if you become a property manager, maybe you can get an apartment paid for (on site) by the company if one exists.

    Cons

    Customers are nasty people Employer does not care about your day to day circumstances If you don't sell boxes you can get written up if you don't sell insurance with the unit you can get written up if you don't sell locks with the unit you can get written up if you don't get google reviews by the customer you can get written up if you get neutral or worse for a review rating, you can get written up you get a half hour break for lunch, which must be taken at a certain time you are constantly getting chewed out by your boss for not being good enough, no matter how great you are at your job you can get in trouble for other people not doing their job property issues do not get fixed, employer just forces you to work around those issues. Company does not promote from within minus the title of "property manager" which does not come with a raise in pay, only more responsibility.

    Advice to Management

    Re-evaluate your lower management. Take stress and work-load off of on-site employees. Pay a little more for an hourly rate. Fix your properties or out-source to a company that actually cares about the repairs, bring up a website that allows you to report your district manager or regional manager for not performing their job duties as they should. Allow promoting from within, from manager to district manager.


  6. Helpful (1)

    Prime example of bad management and bad boss

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relief Manager in Kansas City, MO
    Former Employee - Relief Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Public Storage full-time (Less than a year)

    Pros

    The following text should be read with a sense of heavy sarcasm. You sit at a desk all day and never have to try. They don't fire people. If you steal money they still won't fire you. You don't have to answer the phone, no one will hold you accountable for it. You could lock the store and go shopping all day, no one will notice. You don't have to be in the office.

    Cons

    Following text should be read with a serious tone. They will accuse you of things being misplaced, and make you feel stupid in front of customers even when you follow the handbook. From personal experience I worked for a paycheck and didn't mess with anyone's account or dues. I found a new job and found out that after I left the company they were going to accuse me of stealing money that I had found was stolen by property managers around the district. I kept records and even with it in paper they will not treat you like you matter unless you are the one making conference calls.

    Advice to Management

    Put more time into your employees. They work harder than you do in your office (that you are never in). Don't lie to your employees promising them something just to take the job. Got turnover rate is high because you don't have anything good to work for. You filter the people who care into those who work for you to not give a care about other people. From an outside perspective it's immoral and from a workers perspective there is nothing you can do to help it without getting sued. The people who work for this company are callous and insensitive. Very poor people skills and even more so bad at caring for their employees needs.


  7. Helpful (3)

    Worst ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brockton, MA
    Former Employee - Anonymous Employee in Brockton, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Public Storage (More than a year)

    Pros

    The only pro is that if you like working alone you do this alot here.

    Cons

    Management makes your life hell if you question them, call HR, or assert your rights. They pay is horrible. They use your PTO without telling you. Paid holidays are only 3. There are no incentives for selling. And they want you to lie to customers so they will buy locks and insurance. And There is only one position you cant move up from which is property manager, the very people who make the money for this greedy company with their greedy DM's who never have anything on the properties fixed because it comes out of their bonuses.

    Advice to Management

    Stop treating the people who make you money like crap. Pay them what they are worth. What you get paid vetsusthe things they ask you to do, that they never mentioned when you got the job is crazy. Staff is way underpaid. Keep an eye out for DM's that treat people like crap and fire accordingly. And listen to your customers and employees. Give your property managers some authority to do something other than selling a unit and taking payments. Or stop calling the position property manager and name it after what you actually do, which is maintenance and ssecretary.


  8. Resident Property Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Property Manager in Stockton, CA
    Current Employee - Site Property Manager in Stockton, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Public Storage (More than 8 years)

    Pros

    Steady work, GREAT hours. Good PTO Time

    Cons

    Very little room for advancement

    Advice to Management

    Don't Micro Manage so much.


  9. Helpful (6)

    On site managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Public Storage full-time (More than 10 years)

    Pros

    On site properties, set your own pace, great people, and getting to help people. That is all the pros I can think of

    Cons

    On site managers should get higher pay. They are the ones responsible and held accountable for property performance. As the years have gone by upper management demanding more and more but the pay has stayed pretty much the same. Actually worse since the bonuses are terrible now.

    Advice to Management

    They need to start appreciating their employees. People are starting to get tired of scripts and upper management being on outr cases about reviews, scripts and sales. They are making it so it is not enjoyable to go to work anymore


  10. Great stepping stone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Public Storage full-time

    Pros

    -Normal Hours -Fun, easy to work with people -Relatively easy job -Great Management -excellent for developing customer service skills

    Cons

    -Boredom -Pay level -if you're not good with angry customers, this is not the job you're looking for - a lot of mopping, vacuuming, cleaning dusty garage doors, etc.

    Advice to Management

    Keep doing what you're doing for the most part. Assistant manager was a great position to have for someone like me who was in a transitional period of life. Pay could be better.


  11. Helpful (5)

    manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in America, AL
    Current Employee - Property Manager in America, AL
    Doesn't Recommend
    Positive Outlook

    I have been working at Public Storage full-time (More than 8 years)

    Pros

    Stable company makes a lot of money

    Cons

    Pay could be better, Pto has decreased, and getting things repaired takes an act of congress.



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