Public Storage Reviews

Updated June 30, 2015
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459 Employee Reviews

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  1. great people and work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Public Storage full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people, good work/life balance and access to latest development technologies. Management team is understanding, reasonable and easy to work with. Free bagels every Friday,

    Cons

    No kitchen ware or plastic cups.


  2. Helpful (3)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newtown, PA
    Former Employee - Anonymous Employee in Newtown, PA

    I worked at Public Storage full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Company has alot of assets and plenty of cash to spend. Its the largest self storage company in the world and one of the largest land holders as well.

    Cons

    The company will work you till you either quit from burn out or will fire you because you either can't keep up with the demands of the job or you don't want to continue with amount of hrs, emails, inter-department BS and overall stress of the position.

    Advice to Management

    The amount of turnover in the company is tremendous. There's a reason for that. Your expected to work an inordinate amount of hrs for what your paid. In the end, there is no work/life balance.


  3. Happy to be part of a successful company for 9 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Glendale, CA
    Current Employee - Software Engineer in Glendale, CA

    I have been working at Public Storage

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great professional environment. Well organized offices. Growing company.

    Cons

    Public Storage is a growing company and requires a hard working employees. If you are not a hard worker person then this company is not for you.

    Advice to Management

    I appreciate the management team for such a successful company. Keep grow Public Storage.


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  5. Life at PS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA

    I have been working at Public Storage full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    PS is a very stable company. It offers job security. This is the longest I've stayed in one company.
    The people are wonderful and welcoming. It's the right place for me.

    Cons

    Working for PS requires you to work harder because of its numerous properties. If you are not willing to work hard, then this is not the place for you.

    Advice to Management

    Keep doing what you're doing to continue the tremendous growth, so we'll always be #1 and continue to be one big happy family.


  6. Helpful (10)

    District Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Houston, TX
    Former Employee - District Manager in Houston, TX

    I worked at Public Storage

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay and bonus was very good

    Cons

    Treatment of employees was poor at best. The marketing dollars spent drives customers in. Company attitude is it is easy to replace the people with new employees.

    Required scripts take personality out of presentations. It makes you feel like a robot.
    Internal audit is used as a scare tactic versus a learning and growth opportunity.

    Advice to Management

    Management needs to remember that they are in a people oriented business and treat it's people with care and not as replaceable


  7. Helpful (1)

    ok employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Rockville, MD
    Current Employee - Customer Service Representative in Rockville, MD

    I have been working at Public Storage (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    hours are great most of the time

    Cons

    could use better days of and maybe institute every other weekend off instead of having to work every weekend You have to ask for a day off 30 days in advance sometimes for things that are out of your control which does not make sence

    Advice to Management

    not really


  8. Helpful (4)

    Ehh...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Public Storage full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work by yourself or 1-2 people at a time

    Cons

    Salary, Incentives, Management, Loads of work and Health Insurance

    Advice to Management

    Pay employee's what they deserve and give raises when necessary


  9. Relief manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relief Manager
    Current Employee - Relief Manager

    I have been working at Public Storage full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    decent hours, basic job duties, looks great on a resume, work independently, not a highly stressful work environment

    Cons

    open on holidays and weekends, pay is pretty low for the amount of responsibility, independently owned storage places pay more

    Advice to Management

    consider closing for nationally recognized holidays, increase the pay, offer part time positions for additional help inside the stores


  10. Helpful (3)

    Steady hours but...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager
    Current Employee - Property Manager

    I have been working at Public Storage

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Steady hours, good for starters. Everything is scripted, so anybody can do it. Basic knowledge on real state and regulations.

    Cons

    No flexibility, the pay is not enough for the workload. The customers treat you like trash. There's no room for growth. The manager spends most of the time alone and don't think about getting sick, because hardly will get somebody to cover you, but if somebody calls in, hold on tight because toy will have to cover the shift.

    Advice to Management

    District Managers could be the best, but if you don't give them space to make decisions in their districts, don't expect better results. It's a good time to start offering better salaries and growth opportunities to the managers.


  11. Helpful (1)

    Excellent resume builder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Management and Key Training Professional in Long Island City, NY
    Current Employee - Property Management and Key Training Professional in Long Island City, NY

    I have been working at Public Storage full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    If you work hard, and have the right work ethic the compensation will certainly show for it. Coworkers are all very close knit and it feels very much like a family. Upper management DM's and higher are all great, very friendly and will push you to meet your expectations. If you don't want to work for your recognition, and be competitive in your sales then this is not the job for you; as a property manager and KTP there is a lot of responsibility and some stress involved but it takes the right mindset to handle and if you love helping people learn about a company you believe in then it is a piece of cake. There are yearly bonus incentives based on sales numbers which are generous if you are within the top percentile of sales within your region, as well as yearly raises also based on performance.

    Cons

    Sometimes the customers are very difficult to deal with, even as a property manager and KTP (which is as high as you can go as a field associate) there is no power to make any decisions; everything must be escalated to DM for approval. There is room to move up through the field but after KTP you're at a dead end. There is no such thing as hiring from within, and you cannot advance after you make it to key training professional, which results in a somewhat high turnover rate for retaining valuable employees that the company should not want to lose.

    Advice to Management

    Hire from within, you are limiting your company by making your employees feel as if they are replaceable, and by limiting growth from within you will begin to lose some of your best employees who know your company inside and out. Would be a 5 star review if company provided room for growth and advancement opportunities past KTP.



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