Purdy's Chocolates

  www.purdys.com
  www.purdys.com

Purdy's Chocolates Reviews

Updated October 9, 2014
Updated October 9, 2014
17 Reviews
3.1
17 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Karen Flavelle
11 Ratings

Employee Reviews

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  1.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead in Toronto, ON (Canada)
    Current Employee - Team Lead in Toronto, ON (Canada)

    I have been working at Purdy's Chocolates full-time (more than an year)

    Pros

    Lots of room to grow. Management is very encouraging.

    Cons

    Tasks keep getting added to your list as months go by and you are not paid enough for the work they make you do.

    Advice to ManagementAdvice

    great management

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Purdy's Chocolates (more than an year)

    Pros

    Good chocolates seconds for you ...

    Cons

    Favoritism-no room for personal growth because Filipino and Punjabi are supported by management

    Advice to ManagementAdvice

    Look for a balance of nationalitis , Filipino and Punjabi are the most, Caucasian have no room to grow

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Excellent chocolates, lacking in true connections and support for internal customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Toronto, ON (Canada)
    Former Employee - Store Manager in Toronto, ON (Canada)

    I worked at Purdy's Chocolates full-time (more than 3 years)

    Pros

    ~Great product you can really stand behind.
    ~Promotions within the company happen quickly
    ~Plans to expand make for more opportunities
    ~Executives would visit when in town and know you by name and remember previous conversations.
    ~Company values and vision are ones you can truly understand and easily convey to customers.

    Cons

    ~Lack of cohesive training for all management, you're sort of just thrown to the wolves.
    ~Lack of support on the regional level from support office in terms of creating new positions to aid in rapid expansion plans.
    ~Development path is often unclear and undefined which ultimately leaves a lot of employees wondering where they're headed.
    ~Turn over rate for management is very high, often due to improper initial hiring and follow up.
    ~New employees are all subject to different training, there is no structure in how the training is executed, most who are the trainers will put their own spin on the manual, leaving for large training gaps shop to shop.
    ~Very heavy responsibility put on all staff to run the business without ensuring proper development has taken place.
    ~Slow to reward when praise is due, very quick to dismiss individuals when performance may be an issue.

    Advice to ManagementAdvice

    ~Have more support on the ground level consisting of people with long term management experience and training specifically developed for those individuals to create a consist company standard.
    ~A lot of responsibility has fallen on district managers which leaves them very little room to personally invest in individuals and ensure they are close by for support when needed.

    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Management do not care about people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Emploee in Vancouver, BC (Canada)
    Current Employee - Emploee in Vancouver, BC (Canada)

    I have been working at Purdy's Chocolates full-time (more than an year)

    Pros

    I worked for the company for few years. If you are a student, this company is good to start. Interns get good experience, and some peanuts as a compensation. Also valuable experience to pay attention for salary cut when you extend your internship.

    Cons

    Management won't let you use education benefit ($2000 a year as per company policy)
    CFO has no power, do not trust any his word. Even written promises he makes must be approved by director.
    Don't be shocked with management Christmas lunch. Homeless get more.
    Company benefits will cost you over 6% of your salary.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Great company, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chocolate Connoisseur in Toronto, ON (Canada)
    Current Employee - Chocolate Connoisseur in Toronto, ON (Canada)

    I have been working at Purdy's Chocolates part-time (less than an year)

    Pros

    - Chocolate
    Great atmosphere
    Great benefits from working there
    Fun customers

    Cons

    Managements
    Health benefits
    Equality
    Caring for other stuff

    Advice to ManagementAdvice

    management needs to start organizing themselves better. They don't really care about their employees and its usually managers just backing each other up. If you get in trouble, you're on your own.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Enjoyable and learned a lot about chocolate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chocolate Connoisseur in Toronto, ON (Canada)
    Former Employee - Chocolate Connoisseur in Toronto, ON (Canada)

    I worked at Purdy's Chocolates part-time (more than an year)

    Pros

    Work is interesting, and customer service is well mannered.

    Cons

    During stock nights having things done in a timely manner.

    Recommends
    Approves of CEO
  8. 2 people found this helpful  

    the experience assisted me in gaining confidence to interact with customer and from this I gained people skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Edmonton, AB (Canada)
    Former Employee - Sales Associate in Edmonton, AB (Canada)

    I worked at Purdy's Chocolates full-time (more than 3 years)

    Pros

    The quality of the chocolate was exceptional and this was realized in the taste of the product.

    Cons

    Organization was very poor and management received little or no experience.

    Advice to ManagementAdvice

    Ensure the managers know how to perform a service and the difficulties in the service before asking the employee to do it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Sweetest job in town!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Purdy's Chocolates full-time

    Pros

    Amazing Co-workers
    Support office is always around to help you out and are extremely friendly
    Profit sharing
    Amazing chocolate to nibble on everyday
    Ongoing training-they want their employees to be the best people they can be and grow with the company

    Cons

    Running out of product during peak seasons
    Customers can ge a little rude if you un out of their favorites
    Employee incentives are usually chocolate- the chocolate is great but when you work with it all day something else would be nice

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great place to work, great perks since I love chocolate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chocolate Chip in Richmond, BC (Canada)
    Current Employee - Chocolate Chip in Richmond, BC (Canada)

    I have been working at Purdy's Chocolates part-time (less than an year)

    Pros

    Great training. Quality control :) Discounts

    Cons

    Can't think of any right now

    Advice to ManagementAdvice

    Involve associates more ...

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Fine place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Purdy's Chocolates part-time (more than an year)

    Pros

    -Great quality of product
    -team-based instead of commission-based
    -Christmas bonus (product)

    Cons

    -Mediocre support from headquarters
    -personal cost to upkeep uniform
    -limited chance for advancement

    Approves of CEO

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