Purolator Courier

  www.purolator.com
  www.purolator.com
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Purolator Courier Reviews

Updated August 28, 2014
Updated August 28, 2014
41 Reviews
3.2
41 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Wayne Cheeseman
6 Ratings

Employee Reviews

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  1.  

    Good Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Clerk  in  Saskatoon, SK (Canada)
    Former Employee - Retail Clerk in Saskatoon, SK (Canada)

    I worked at Purolator Courier part-time for more than a year

    Pros

    Good Pay for the work you're doing and good staff

    Cons

    Short hours if you're just starting there working as a float.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great launching point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Moncton, NB (Canada)
    Current Employee - Customer Service in Moncton, NB (Canada)

    I have been working at Purolator Courier full-time for more than 8 years

    Pros

    Treated well
    Genuine family atmosphere
    Great benefits
    Decent pay

    Cons

    Like any call centre there can be a tendency to concentrate more on stats than on customer service

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Courier Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courier  in  Toronto, ON (Canada)
    Current Employee - Courier in Toronto, ON (Canada)

    I have been working at Purolator Courier full-time for more than 10 years

    Pros

    Good pay; keeps you in shape; you manage your own day without direct supervision

    Cons

    Very fast-paced; managers enforce high productivity; takes many years before getting own route; not for everyone

    Advice to ManagementAdvice

    Place more emphasis on training new couriers

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Restructure, Restructure and Restructure!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager  in  Mississauga, ON (Canada)
    Former Employee - Regional Sales Manager in Mississauga, ON (Canada)

    I worked at Purolator Courier full-time for more than 10 years

    Pros

    Purolator is training and providing skillset to make individuals extremely successful in their future careers outside of the company. On the manager side, they teach people how not to treat others. When individuals leave they know how it feels to be disrespected and learn never to make others feel that way.

    Cons

    Some are compensated well for their roles, and others are cheated on base pay/bonus; depends on how much you know and who your direct manager is. You can only receive a good performance review if you direct manager "likes you". There is a lot of talk about people, yet the reality is everyone is treated as a number. When you're number is up you are restructured; internally anyone with over 10 years of seniority knows they don't have much time left. Not if, but when you are restructured, at first you feel sorry for yourself and angry; then you feel great that you're no longer there and terrible for the good people "whom are left behind".

    Advice to ManagementAdvice

    Top management needs to open their eyes/ears to what is really happing under their departments direct reports. Things start on the 6th floor but by the time it reaches middle-management the messages changes to front-line managers. Many of the middle manager has ego issues and everyone knows it. Keep good people, your people are your foundation and restructure all the senior staff is wrong and unethical!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great Company… fantastic sales training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Sales  in  Toronto, ON (Canada)
    Former Employee - Field Sales in Toronto, ON (Canada)

    I worked at Purolator Courier full-time for more than 5 years

    Pros

    Autonomy, people and sales training

    Cons

    Mature industry with lots of competition.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great Place to work with!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Clerk  in  Winnipeg, MB (Canada)
    Current Employee - Retail Clerk in Winnipeg, MB (Canada)

    I have been working at Purolator Courier part-time for more than 3 years

    Pros

    Everyone is like a family..

    Cons

    Manager lacked of knowledge. my manager always say's i dont know whenever you ask something

    Advice to ManagementAdvice

    get more training

    Recommends
    Approves of CEO
  8.  

    Always moving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unit Manager Operations  in  Toronto, ON (Canada)
    Former Employee - Unit Manager Operations in Toronto, ON (Canada)

    I worked at Purolator Courier full-time for more than 3 years

    Pros

    Decent benefits, solid brand, respected company. There are some really dedicated people in the company who want to see their people succeed.

    Cons

    Lots of restructuring and changes during the last couple years that made everyone virtually paranoid. Hopefully things will settle down because it makes for a toxic work environment.

    Advice to ManagementAdvice

    You have very loyal employees who put in long hours to achieve goals despite a lack sound leadership support. No matter how much they give, it's never enough. Some call it "fit".

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dispatcher  in  Calgary, AB (Canada)
    Former Employee - Dispatcher in Calgary, AB (Canada)

    I worked at Purolator Courier full-time for less than a year

    Pros

    Enjoyed my time at purolator, onboarding was a little unorganized but it was a good group of people

    Cons

    Union shop and management's hands are tied

    No opinion of CEO
  10.  

    A good Canadian company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales  in  Mississauga, ON (Canada)
    Former Employee - Inside Sales in Mississauga, ON (Canada)

    I worked at Purolator Courier full-time for more than 5 years

    Pros

    Good benefits, nice office space, great vacation, friendly employees. They hire quite a bit from within and train for positions, fun annual sales meetings.

    Cons

    If you want to move up in sales, start setting the pace right away. You may need to interview several times to get promoted.

    Advice to ManagementAdvice

    When people make obvious repeated efforts to go above and beyond what's required to improve the company and ways we do things, find ways to compensate them and recognize them with new opportunities... or resentment sets in.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Big Company, Boring Work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Administrator  in  Mississauga, ON (Canada)
    Current Employee - Data Administrator in Mississauga, ON (Canada)

    I have been working at Purolator Courier as a contractor for less than a year

    Pros

    - Good office environment
    - Good IT technology/tools
    - Free food

    Cons

    - Occasionally high stress, and high demand for productivity
    - "Boring" environment, nothing too exciting going on day to day
    - No employee benefits

    Advice to ManagementAdvice

    - Provide employee benefit and higher wage to various departments that are doing highly demanding works.

    Recommends
    Neutral Outlook
    No opinion of CEO

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