Pyramid Hotel Group

  www.pyramidhotelgroup.com
Work in HR? Unlock Free Profile

Pyramid Hotel Group Reviews

Updated August 20, 2014
Updated August 20, 2014
11 Reviews

2.7
11 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Richard M. Kelleher
3 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Peer review ?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Supervisor  in  Orlando, FL
    Current Employee - Front Desk Supervisor in Orlando, FL

    I have been working at Pyramid Hotel Group full-time for more than 3 years

    Pros

    I like working for pyramid because of the care culture.

    Cons

    Some challenges I face is the pay scale after working nearly 3 years I have received a very small raise! I have been promoted 2x and became associated of the month once. Associate reviews also known as peer reviews/pay increase scale is poorly designed. I have been recognized by many guests and directly increased hotel scores to a positive number. However when it comes time for my review it's never a perfect review ? Who truly gets a perfect score on a review ?

    Advice to ManagementAdvice

    Pay the under dogs more ! We are the ones in the front line of business ensuring those important scores go! It sure would be nice to see a pay check of $ 1000.00 or more for those who are supervisors change the way associates are reviewed, offer more management training for those associates wanting to move to a higher role. I.E management at another property for a week like a shadow program.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Promotes family work balance, We are family. Really?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pyramid Hotel Group

    Pros

    Great benefits. Blue Cross, great insurance. No 401K, not sure why others had it and we did not.

    Cons

    They are your family. That is what they meant by "We are Family". Kiss your family goodbye.

    Advice to ManagementAdvice

    Too demanding, too much reporting the same information over and over yet no one reads it at the corporate level. Paper paper paper.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Great place to grow in hospitality field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Newton, MA
    Former Employee - Bartender in Newton, MA

    I worked at Pyramid Hotel Group as a contractor for less than a year

    Pros

    My co-workers were great here. I worked for the bar (Bokx 109) inside the Hotel Indigo in Newton. Management was great and everyone worked toward a common goal.

    Cons

    Summer position ended and wasn't offered a full time position. Hotel Management can be picky at times when you try to lounge after your shift

    Advice to ManagementAdvice

    I would have preferred more responsibility, as a level headed individual I knew how to conduct myself on the premises.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Long Hours, low pay, and workplace politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management  in  Denver, CO
    Current Employee - Management in Denver, CO

    I have been working at Pyramid Hotel Group full-time for more than 8 years

    Pros

    Good opportunity to get your foot in the door of the industry or a particular department... however, I think this is just because the wages are low and they're willing to accept less experienced people to maintain a lean payroll. Get in, gain experience and get out before they chew you up. I've heard properties other than Denver are better but I wouldn't know. Benefits are ok.

    Cons

    They expect a lot out of their employees and don't compensate us for it. Low wages, long hours, stressfully low staffing levels, literally 0 training, few incentive programs, employee appreciation is nonexistent, work/life balance is terrible. They seem to take advantage of capable employees. If you're overqualified or hardworking you get abused and, in my case and many of my colleagues, really burned out. I've watched them treat great people like crap while reserving promotions and higher salaries for those with connections to the corporate office. It's well understood at this property that if you're not in the club you shouldn't expect opportunity.

    Advice to ManagementAdvice

    I'm not here to offer advice, just warnings to prospective employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Front Desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Daytona Beach, FL
    Current Employee - Front Desk Agent in Daytona Beach, FL

    I have been working at Pyramid Hotel Group full-time for more than a year

    Pros

    Busy days go by fast

    Cons

    Some guests are extremely rude and demanding, days can be very stressful

    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - G S A  in  New York, NY
    Former Employee - G S A in New York, NY

    I worked at Pyramid Hotel Group full-time for more than a year

    Pros

    Great benefits and Employee incentives.

    Cons

    Not much room for advancement if you are a Hotel employee.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Wonderful Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources
    Current Employee - Human Resources

    I have been working at Pyramid Hotel Group full-time for more than 5 years

    Pros

    Great benefits for team members! They really care for their employees and make sure they know it. There is a lot of opportunity to grow with this company and move all over the nation if you want it.

    Cons

    There really are not any cons to working for this company. I just wish more hotels were in our portfolio, but we are growing every day!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Over Managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Pyramid Hotel Group full-time for more than a year

    Pros

    Variety of different types of hotel and brands

    Cons

    Senior leadership tends to micromanage

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Good Organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Acquisitions  in  Boston, MA
    Current Employee - Acquisitions in Boston, MA

    I have been working at Pyramid Hotel Group full-time for more than 3 years

    Pros

    Private. Strong Leaders. Depth of Brand experience. Multiple layers of opportunities to grow.

    Cons

    Communication. A "need to know basis."

    Advice to ManagementAdvice

    Communicate amongst departments / divisions.

    Recommends
    Positive Outlook
  11. 1 person found this helpful  

    Crazy hours, little reward, programs in place to recognize employees but fail to do so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front Office Agent  in  Columbia, SC
    Former Employee - Front Office Agent in Columbia, SC

    I worked at Pyramid Hotel Group

    Pros

    Great way to gain experience in the hospitality industry

    Cons

    Budget is stressed too much. Employees are not valued as people or assets

    Advice to ManagementAdvice

    Value the talent you currently have. Communicate more with employees

    Doesn't Recommend

Worked for Pyramid Hotel Group? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.